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Arundel Oriental Rug Cleaners

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning

About us

We’ve been cleaning carpets and upholstery since 1996. We added pick-up and delivery service in 2005 when our new shop opened.

Business highlights

29 years of trusted experience

Services we offer

Cleaning - Carpets, Upholstery, Oriental Rug. Pick Up & Delivery Services

Services we don't offer

Rug Repair, Rug Binding, Fringe Replacement, Curtain & Drapery Cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
16%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
5.0
Showing 1-19 of 19 reviews

Kathleen R.
05/2017
5.0
upholstery cleaning
  + -1 more
Everything good.
Description of Work: Furniture cleaning and sold me rug pads
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda M.
04/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Extremely well
Description of Work: Cleaned both oriental rugs as well as wall-to-wall carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Lisa F.
02/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Perfect. Arundel Oriental Rug Cleaners picked up and delivered when they said they would. The rugs were perfect when we got them back.
Description of Work: Had 2 oriental rugs that needed to be cleaned - both had pet stains from our elderly dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa F.
11/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Wonderfully well. Arundel Oriental Rug Cleaners picked up the rugs on time and promptly delivered them when finished.
Description of Work: Two large rugs needed to be cleaned. They had pet stains from our 15 year old dog and were extremely dirty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elena B.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They've cleaned rugs and upholstery.
Rating CategoryRating out of 5
Yes, I recommend this pro

carol B.
12/2015
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: cleaned one oriental area rug. returned in professional manner, on time. Had to remind them of a small portion of the agreement where there was a charge involved that was not agreed to, but they handled it quickly and appropriately. rug returned slightly damp, not a huge deal, but it delayed getting the room back in order for a couple of days while the rug dried at home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gloria P.
09/2015
5.0
oriental rug cleaning
  + -1 more
Great they picked up the carpets and dropped them off and did exactly what they said they would do.
Description of Work: Cleaned oriental carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise B.
05/2015
5.0
oriental rug cleaning
  + -1 more
They come out and they deliver. The price depends on the rug. It's between $5 - $10 a rug. It took them a week to complete the service. There were no unexpected issues.
Description of Work: For rug cleaning, I used Anne Arundel Rug Cleaning Service. They did the individual rugs. They cleaned 20 rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elena B.
08/2014
5.0
oriental rug cleaning, upholstery cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louann C. U.
02/2014
1.0
oriental rug cleaning
  + -1 more
We tried to arrange to have the provider pick up our oriental rug (8x11) for cleaning and preparation for one-term storage, and then deliver it back to the house. The only day he had available was Sunday, and could give us no specific time. I explained that we had plans, so would any other day be acceptable . He said no, it was too far away for a special trip. I asked if the job was too small, and he agreed that we should try to find someone else. I explained that I had found his firm on Angie's list, but it did not make any difference. The man was definitely not interested in our business. I found another provider in Ellicott City who was very cooperative.
Description of Work: We asked to have our oriental rug picked up, cleaned and prepped for long-term storage, to include moth-balling, and delivered back to the house. We were too far away and the job was too small.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Cyndi D.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
After checking their website I contacted them, leaving a voicemail telling them what type of rug we had and that a good, deep cleaning was needed. Mr. George returned my call promptly (within 24 hours), asked some specifics then gave us the price. We then set up a pick up day and time. He was very accommodating, very punctual and very professional. One week later he called letting us know the rug was ready for delivery. So we set up a mutual day and time for that to happen. Suddenly I was not able to be home when they were to come, so I e-mailed them earlier that day asking if they could please take the rug to the back of our home. There I had a plastic bag (in which to place the clean rug) waiting on my potting bench until I got home. Mr. George and his team were fine with this. The convenience of a mobile service, realistic pricing, great work and respecting professionals really worked out well for us, and we will definitely use their service again!
Description of Work: Cleaned our area oriental wool rug, roughly 4x6' in size.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$46

John S.
08/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We are pleased with their services. They are honest and prompt. They do a good job. Their price is more competitive than the one we have used.
Description of Work: We used Arundel Oriental Rug Cleaners a few weeks ago for cleaning services of three small rugs. We have been using them for two years now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John F.
08/2012
5.0
carpet cleaners
  + -1 more
It went very well. Their estimate was clearly stated, yet the owner called back to be sure we understood that the cost was higher than it would have been had the rug not needed special treatment because of the cat urine. The work was performed at the company's plant. The rug was picked up promptly and delivered to us when promised.
Description of Work: cleaned a rug heavily soiled with cat urine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rita F.
11/2011
5.0
carpet cleaners
  + -1 more
They were good. I would recommend them to others and would use them again in the future if necessary.
Description of Work: I used Arundel Oriental Rug Cleaners for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sara H.
11/2011
4.0
carpet cleaners
  + -1 more
They were very good, nice and thorough except there was a catch in my upstairs bathroom that is decidedly different in color than the rest of the bathroom; it is behind the door and I guess they just missed it. I will use them again in the future.
Description of Work: I used Arundel Oriental Rug Cleaners to clean the old wall carpeting on the upper floors of my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$363

John S.
10/2011
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We have used this company for years and will continue to. Honest, timely and excellent work.
Description of Work: Cleaned and dried rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ann W.
09/2011
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I had an area rug that I needed cleaned and prepared for storage. Rug had a stain from candle wax. When I called they were able to contact a crew that was in my area and they came that afternoon to pick up the rug. They brought it back the next week. I did receive a call from them with information on final cost for all wanted done( cleaning stain, preparing for storage, proper wrapping) and when they would deliver. Everything went as they quoted. I was very pleased and would use them again
Description of Work: Rug picked up promptly. Cleaned, prepared for attic storage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

SUZAN K.
05/2011
5.0
carpet cleaners
  + -1 more
They come quickly and do a good job. I have used them for years. I will continue to use them.
Description of Work: I used Quality Carpet and Upholstery Cleaners to clean the carpets in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JUDITH W.
09/2007
4.0
carpet cleaners
  + -1 more
I would not recommend Arundel Oriental Rug Cleaners. They did not do what they were supposed to do. The rug still had the smell to it when I got it back. I was not satisfied.
Description of Work: I had an oriental rug cleaned to remove a smell that it had. It was 8 foot by 10 foot. They came and picked it up then returned it a week later. I don't feel that I can rate their responsiveness since it does not apply to this situation.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$100

    Contact information

    unknown, Annapolis, MD 21401

    www.arundelrug.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Upholstery Cleaning

    FAQ

    Arundel Oriental Rug Cleaners is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Arundel Oriental Rug Cleaners accepts the following forms of payment: Check
    Yes, Arundel Oriental Rug Cleaners offers free project estimates.
    No, Arundel Oriental Rug Cleaners does not offer eco-friendly accreditations.
    No, Arundel Oriental Rug Cleaners does not offer a senior discount.
    No, Arundel Oriental Rug Cleaners does not offer emergency services.
    No, Arundel Oriental Rug Cleaners does not offer warranties.
    Arundel Oriental Rug Cleaners offers the following services: Cleaning - Carpets, Upholstery, Oriental Rug. Pick Up & Delivery Services
    Rug Repair, Rug Binding, Fringe Replacement, Curtain & Drapery Cleaning.

    Contact information

    unknown, Annapolis, MD 21401

    www.arundelrug.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 5:00 PM