About us
Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
Brian C.
07/2010
heating & air conditioning/hvac
 + -1 moreAnother company had checked out the A/C unit and said the compressor was going and recommended a new unit. My realtor recommended Thomas AC Services (changed their name from Reed and Thomas). They came out the next day. He spent a good deal of time going over the unit and discovered insulation was coming off the txv valve, causing it to operate incorrectly. He put new insulation on and tested it. He also determined the cause of and repaired the leaking water out of the bottom of the unit. I am so glad I called Thomas instead of listening to the first contractor and buying a new unit!
Description of Work: They diagnosed and repaired faulty A/C unit.
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Yes, I recommend this pro
$280
REID C.
06/2006
heating & air conditioning/hvac
 + -1 moreSecond contractor determined that unit needed to be recharged again and that the automatic overflow shutoff for the water pan below the unit had been disconnected (wire cut, not simply unattached). Had this not been the case, we would not have had water damage. Because of their bad attitude and shoddy work quality, we will never use R&T again, nor would we recommend them to our worst enemies.
Description of Work: We used Reed & Thomas to install a new air conditioning unit in 2002. Unfortunately we have had a variety of problems. Last Summer our air conditioning was not working properly. Our internal AC unit is installed directly behind our clothes dryer. R&T determined that the vent hose for the dryer was not attached and as a result, lint had gotten into the AC system. The AC system needed to be recharged. They also said that the evaporator coil needed to be cleaned and that they would send an estimate for that work. The estimate never came, so we called them this Spring. They finally came out and cleaned the evaporator coil and the duct system. The next day, we took a look at the dryer, and the vent hose was not attached! R&T did come back at attach it more securely. About a week ago, the AC unit started running constantly and leaked water causing damage to the ceiling below. R&T only grudgingly agreed to come out in less than a week, so we hired another contractor.
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$424
Contact information
PO BOX 189, Abingdon, MD 21009
Licensing
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Service Categories
Heating and Air Conditioning
FAQ
REED & THOMAS is currently rated 3 overall out of 5.
No, REED & THOMAS does not offer free project estimates.
No, REED & THOMAS does not offer eco-friendly accreditations.
No, REED & THOMAS does not offer a senior discount.
No, REED & THOMAS does not offer emergency services.
No, REED & THOMAS does not offer warranties.
Contact information
PO BOX 189, Abingdon, MD 21009