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One Hour Heating & Air Conditioning

Heating and Air Conditioning

About us

Heating and cooling has always been our family business. And a family business means that we operate with care and concern and understanding for those who work with us and especially those who we work for: our customers.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

HVAC - Aeroseal Duct Sealing, Maintenance & Tune-ups, Air Conditioning Repair & Replacement, Boilers, Duct Cleaning, Duct Work Replacement, Furnace Repair & Replacement, Heat Pumps, Home Maintenance Plans, Indoor Air Quality, & Thermostats.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.19 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
33%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.3
value
3.8
professionalism
4.3
responsiveness
4.8
punctuality
4.8
Showing 1-9 of 9 reviews

Normale D.
03/2018
1.0
heating & air conditioning/hvac
  + -1 more
“One Hour Heating and Air Conditioning” replaced the thermostat in my 8 year old TRANE HVAC system today. After they left I went on Amazon and the price of the TRANE thermostat they replaced was $220. The “expert installation” from Amazon would have been $103, making the total price $323. The charge from “one-hour” was $466. The price would have been $525 but when I asked them to do so they waived the normal $49 “diagnostic fee”. The thermostat “one-hour’ used for replacement was not the TRANE name brand but a “knock-off” model with the “one hour” brand so I am sure their replacement thermostat cost was less than the $220 TRANE thermostat replacement price. There were no difficult traveling conditions (like snow and ice) or other factors that would justify “one-hour” charging 62% ($202) more than the Amazon price. To me this is a clear case of “one-hour” taking advantage of how difficult it is to price around on a cold day when your furnace is not working. Now that I realize how they price gauged me I am just hoping the thermostat actually needed replacing.
Description of Work: Furnace Repair - replace thermostate

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$466

David L.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carl Z.
08/2016
4.0
heating & air conditioning/hvac
  + -1 more
The person who is supposed to do the annual check up doesn't seem to know what he is doing but most of them are pretty good.
Description of Work: I used Bel Air for an annual check up for my system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you so much for taking the time to review One Hour Heating and Air Conditioning. I'm glad to hear that you had a good experience with One Hour Heating and Air Conditioning. It appears that you did business with a different One Hour because we do not service your area and we do not have any record of servicing you. Each location is independently owned and operated, but we all work together to ensure a seamless experience. If there is something that we can do to help make your experience any better, please let us know and we will let the appropriate location know so they can take care of you. Thank you again and have a great day.

Sabrina G.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you so much for taking the time to review One Hour Heating and Air Conditioning. I'm glad to hear that you had a good experience with One Hour Heating and Air Conditioning. It appears that you did business with a different One Hour because we do not service your area and we do not have any record of servicing you. Each location is independently owned and operated, but we all work together to ensure a seamless experience. If there is something that we can do to help make your experience any better, please let us know and we will let the appropriate location know so they can take care of you. Thank you again and have a great day.

Michael M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$376

Karen S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
INCORRECT Review.
Description of Work: Service provided by Bel Air Engineering in UPPER Marlboro MD not Bel Air, MD
Rating CategoryRating out of 5
$150

Jane M.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
They are very punctual and come when they say. The annual fee covers the maintenance work. Of course, if there is extra work to be done, it is an extra fee. They are reasonable, reliable, and we have been extremely pleased with their service.
Description of Work: We have lived in our house for over twenty nine years and they have always serviced our a/c and heating. They have replaced the heating unit and air conditioning unit. We have an annual contract with them. They come twice a year to check the units and replace the filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Art J.
01/2010
4.0
heating & air conditioning/hvac
  + -1 more
My wife has used them for many years and likes them a lot. If I had a choice I am not sure if I might be using them, but we use them because she likes them.
Description of Work: I use the Bel Air Heating & Cooling. They were last here for a warranty repair on our heating system in November.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you so much for taking the time to review One Hour Heating and Air Conditioning. I'm glad to hear that you had a good experience with One Hour Heating and Air Conditioning. It appears that you did business with a different One Hour because we do not service your area and we do not have any record of servicing you. Each location is independently owned and operated, but we all work together to ensure a seamless experience. If there is something that we can do to help make your experience any better, please let us know and we will let the appropriate location know so they can take care of you. Thank you again and have a great day.

DENISE S.
06/2005
5.0
heating & air conditioning/hvac
  + -1 more
THIS SERVICE WAS FOR ROUTINE SERVICE ON MY 13 YEAR OLD HEAT PUMP SYSTEM. A LEAK WAS FOUND AND REPAIRED. THE RETURN VISIT TO CHARGE THE SYSTEM AND RECHECK FOR LEAKS WAS INCLUDED IN THE ORIGINAL COST. I HAVE ALWAYS BEEN HAPPY WITH THE WORK OF THE TECHNICIAN THAT WAS SENT FOR THIS SERVICE. I HAVE HAD A TECHNICIAN IN THE PAST WHO I HAVE NOT BEEN HAPPY WITH (HE EITHER NO LONGER WORKS THERE OR THEY NO LONGER SEND HIM TO MY HOUSE).
Description of Work: REPLACE AIR FILTER. CHECK BLOWER AND BLOWER MOTOR. CHECK ELECTRIC HEATING ELEMENTS. CHECK COMPRESSOR AMPS. CHECK CONTACTOR AND RUN CAPACITOR. CHECK HEAT PUMP FAN MOTOR. REPAIR REFRIGERATION LEAK AT THERMOSTATIC EXPANSION VALVE. EVACUATE AND RECHARGE SYSTEM WITH R-22 FREON. CHECK OPERATION OF SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

    Contact information

    653 W Bel Air Ave, Aberdeen, MD 21001

    http://callonehournow.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    One Hour Heating & Air Conditioning is currently rated 4.2 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    One Hour Heating & Air Conditioning accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, One Hour Heating & Air Conditioning does not offer free project estimates.
    No, One Hour Heating & Air Conditioning does not offer eco-friendly accreditations.
    No, One Hour Heating & Air Conditioning does not offer a senior discount.
    Yes, One Hour Heating & Air Conditioning offers emergency services.
    Yes, One Hour Heating & Air Conditioning offers warranties.
    One Hour Heating & Air Conditioning offers the following services: HVAC - Aeroseal Duct Sealing, Maintenance & Tune-ups, Air Conditioning Repair & Replacement, Boilers, Duct Cleaning, Duct Work Replacement, Furnace Repair & Replacement, Heat Pumps, Home Maintenance Plans, Indoor Air Quality, & Thermostats.

    Contact information

    653 W Bel Air Ave, Aberdeen, MD 21001

    http://callonehournow.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day