ONE-STOP HANDYMAN INC

Great!

Good price, good work, good guy!

One-Stop was great. Brandt came out quickly and gave us a written estimate (emailed) right away. His crew worked well. They definitely knew what they were doing and cared about doing a good job. They were also quiet and cleaned up every evening when they left. Brandt came every morning to inspect the progress and direct the crew for the day. It was an extremely easy and well-managed project. Brandt has an MBA and left the corporate world to open this business, and his professionalism with the client and his crew really shows.

We have used this vendor for many jobs in the past and have always been pleased. They came in with a much higher bid than we were expecting but still decided to go with them based on the quality of the previous work they have done for us.

Mr. Tricker was the most pleasant general contractor I have ever worked with. In particular, he was great with changes I made during the process. All workers and subs were most respectful and took pride in their work. Work was, in most cases, exceptional and when there was a problem it was taken care of immediately.

OVERALL, THE CONTRACTORS WERE ON TIME HOWEVER THE GENERAL CONTRACTOR OFTEN DID NOT RETURN PHONE CALLS (APPROX. 85% OF THE TIME)AND WAS RARELY ON SITE. THE COMMUNICATION WAS EXTREMELY POOR AFTER THE CONTRACT WAS SIGNED, AND OCCASIONALLY DISRESPECTFUL. THE COMMUNICATION BETWEEN SUB-CONTRACTORS WAS ALSO POOR WHICH WAS DUE TO THE GENERAL CONTRACTOR IGNORING THIS JOB BECAUSE HE HAD OTHER CONTRACTS THAT WERE BIGGER. I WAS TOLD THAT THE FULL BATH WOULD TAKE 3-4 WEEKS TO COMPLETE, THE ACTUAL TIME FOR COMPLETION WAS 4 MONTHS. I WAS WITHOUT A TUB OR SHOWER FOR TWO MONTHS. THE SUBCONTRACTORS DID SLOPPY WORK EXCEPT FOR THE PLUMBER. FOR EXAMPLE, THE TILE ON THE FLOOR HAD TO BE REPLACED TWICE BECAUSE THE SUBFLOOR WAS NOT INSTALLED AND THE FLOOR WAS NOT LEVEL ENOUGH FOR THE TILES TO LAY FLAT. AFTER THE JOB WAS SUPPOSEDLY COMPLETED THE HOUSING INSPECTOR REFUSED TO SIGN THE PERMIT BECAUSE THE FAN WAS NOT VENTED OUT OF THE HOUSE. I FOUND THIS COMPANY'S WORK TO BE CARELESS, RUSHED, AND INCOMPETENT.

THEY ARE VERY GOOD. THEY INSISTED ON DOING THINGS TO CODE, AND WE DID PULL A PERMIT. OTHER CONTRACTORS HAD NOT GOTTEN BACK TO US PROMPTLY AFTER SEEING THAT THE JOB WAS A SMALL ONE, COMPARED TO MANY. OSH DOES A LOT OF SMALLER JOBS, AND WERE CLEARLY INTERESTED IN PLEASING US. THEY WERE HONEST AND UPFRONT ABOUT WHAT THE JOB WOULD TAKE (HAVING INTERVIEWED SEVERAL CONTRACTORS BY THAT POINT, I KNEW WHAT THE CORRECT ANSWERS TO MY QUESTIONS WERE!). THEY BROUGHT IN LICENSED PROS FOR THE MAJOR WORK, AND USED A GUY WITH GENERAL SKILLS (A HANDYMAN IN THE BEST SENSE) TO DO THE TILING AND BUTTONING UP, SAVING A LOT OF MONEY. HE WAS VERY CONSCIENTIOUS, AND WOULD FREQUENTLY ASK IF THIS OR THAT DETAIL WAS THE WAY WE WANTED IT. THE JOB WENT WELL, EVERYTHING CAME IN ON BUDGET (EXCEPT WHERE MY WIFE AND I SPLURGED ON SOME FIXTURES!), AND WE GOT WHAT WE ASKED FOR. ANY QUESTIONS WE HAD ABOUT WORKMANSHIP WERE PROMPTLY DEALT WITH. THE JOB TOOK A LITTLE LONGER THAN PLANNED, BUT WE DID MAKE SOME CHANGES.

GOOD, BUT NOT GREAT. BRANDT, THE OWNER, FORGOT A FEW ITEMS I HAD ASKED FOR.

WORK WAS NOT COMPLETED AS SPECIFIED IN THE CONTRACT. WHAT WAS DONE, WAS POOR QUALITY. INITIALLY INTERACTION WAS POSITIVE, BUT THE MAJORITY OF THE WORK STILL REMAINS UNDONE AND WE ARE WEEKS BEYOND THE AGREED UPON DATE. THE INDIVIDUAL WHO BID ON THE JOB WAS NOT THE ONE WHO DID THE WORK. THE WORK THAT HAS BEEN COMPLETED IS NOT HIGH QUALITY. WE ARE LEFT WITH HOLES IN OUR FLOOR, NON-WORKING LIGHTS, A CONSTRUCTION ZONE IN OUR BEDROOM; ALL INSTEAD OF A COMPLETED BATHROOM AS WAS CONTRACTED.

HE CAME ON TIME AND DID THE JOB RIGHT.

SAID HE'D MAIL A QUOTE AFTER GIVING US A VERBAL ESTIMATE. HE NEVER FOLLOWED THROUGH AND WAS PRICED HIGH.

CONTRACTOR WAS VERY CONSIDERATE AND POLITE, AND DID EXCELLENT WORK.

AFTER FIRST CALL, REPRESENTATIVE CAME FAIRLY PROMPTLY, GAVE ESTIMATE AND TOLD ME WHAT TO BUY FOR A KITCHEN SINK, COUNTER TOP, AND DISHWASHER INSTALLATION. I BOUGHT THE PARTS, HE CAME FOR A SECOND LOOK, AND SAID HE WOULD LOOK INTO THE CABINETS. AFTER ABOUT A MONTH OF NOT HEARING FROM HIM, I E-MAILED AND CALLED. I TALKED TO THE COMPANY PRESIDENT HE SAID THE REP WAS EXCITED TO DO THE JOB, BUT IT WAS GOING TO COST ABOUT $1000 MORE BECAUSE OF ''CUSTOM'' CABINET WORK. I SENT AN E-MAIL TO THE REP SAYING I DIDN'T LIKE THIS UNEXPECTED EXTRA COST, AND CALLED HIS CELL AND LEFT MESSAGE. NO RESPONSE. AFTER ANOTHER MONTH, STILL NO COMMUNICATION FROM THEM. I SENT AN E-MAIL FINALLY SAYING I WAS TIRED OF WAITING. I THINK THEY INTENDED TO DO IT, BUT JUST GOT TOO BUSY.

HE WAS VERY RESPONSIVE IN SCHEDULING AN APPOINTMENT, BUT THEN NEVER SHOWED UP.

MY INITIAL CALL WAS PLEASANT. THE HANDYMAN ARRIVED FOR ESTIMATE AHEAD OF SCHEDULE AND CALLED BECAUSE HE WAS RUNNING EARLY. THEN I NEVER HEARD FROM THEM AGAIN!!!!

I AM STILL WAITING FOR A RESPONSE TO MY TWO PHONE CALLS AND ONE E-MAIL THAT I HAVE SENT THIS COMPANY OVER THE LAST 6 WEEKS.

THEY ARRIVED ON TWO OCCASIONS WHEN THEY WERE NOT EXPECTED OR SCHEDULED AND BEGAN WORK. POOR COMMUNICATION BETWEEN THE OFFICE AND FIELD CREW, AND FROM FIELD CREW TO HOMEOWNERS. STAINED NEW STEPS AND HAD TO CLEAN THEM UP. TOOK TWO WEEKS TO SEND THE WRITTEN ESTIMATE WHEN WE WERE TOLD IT WOULD BE OUT THE SAME DAY AS THE ESTIMATE WAS DONE.

PRICE WAS FOR TWO AND A HALF HOURS OF WORK. DICK WAS PUNCTUAL, COURTEOUS AND VERY NICE. HE CLEANED UP AFTER HIS WORK WAS COMPLETED.

PRICES ARE TOO HIGH. THE FINAL COST WAS 35% HIGHER THAN THE ESTIMATE GIVEN. THE FINAL BILL WAS A TOTAL SURPRISE - NO CONTACT WITH ME TO EXPLAIN TIME & MATERIALS INCREASE. I WROTE A LETTER WHAT WE ACTUALLY OBSERVED AS MAN-HOURS WORKED AND ASKED FOR A WRITTEN ITEMIZED BILL TO EXPLAIN THE EXTRA COSTS. INSTEAD I RECEIVED A PRINTOUT FROM THE NET DESCRIBING HOW HANDYMAN FOR SMALL JOBS CAN JUSTLY CHARGE MARKUPS OF UP TO 125% AND A STATEMENT THAT THE OWNER FOUND NO DISCREPANCIES BETWEEN THE ACTUAL HOURS WORKED AND THE CHARGES, EVEN THOUGH THE OWNER WAS NOT PRESENT FOR ANY OF THE JOB. WORKMANSHIP WAS DEPLORABLE-CLAPBOARD NAILS WERE THE SAME SIZE AS THOSE USED TO ATTACH NEW DECK RAILING AND AN AIR GUN WAS USED, LEAVING 1/8 INCH DEEP HOLES ABOVE ALL NAIL HEADS. AS A RESULT, EXTRA CLAPBOARD MATERIAL WAS REQUIRED TO REPLACE THE SOUND SURROUNDING CLAPBOARDS WHICH SPLIT WHEN THIS NAILING PROCESS WAS USED. TRASH WAS ALSO LEFT FOR US TO DISPOSE OF.

ALWAYS PUNCTUAL AND PROFESSIONAL. AN EXCELLENT JOB.

HE WAS VERY RESPONSIVE AND QUICKLY CALLED BACK. THEY SAID FREE ESTIMATES, BUT IT IS NOT A FREE ESTIMATE. HIS PRICE IS $58.00 AND HOUR.

ORIGINALLY TOLD ME THAT THEY WERE SCHEDULING 4 WEEKS OUT, BUT THEY DID FIND TIME TO COME WITHIN A WEEK & A HALF OF MY CALL. DAVE WAS THE HANDYMAN WHO CAME TO MY HOUSE AND HE WAS VERY GOOD AT ASKING QUESTIONS TO MAKE SURE HE DID WHAT I WANTED SINCE I WAS AT WORK WHILE HE WAS THERE. I WOULD DEFINITELY HIRE THEM AGAIN.

OWNER WILL OFFER ONE SET PRICE FOR BIGGER JOBS, RATHER THAN CHARGING PER HOUR. (EX: SIX OLD WOODEN STORM WINDOWS NEEDING REPAIR, REGLAZING, SANDING AND PAINTING.)

HIS PRICES ARE REALLY GREAT. I HAVE FOUND A COMPANY WHO DOES EVERYTHING I NEED FOR HOME IMPROVEMENT AND MAINTENANCE.

THEY ARE ALWAYS ON TIME AND THE WORKERS ARE REALLY POLITE. THEY CHARGE $58 PER HOUR.