Services we offer
Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
JEFF G.
04/2008
countertops
+ -1 moreThe installation went OK, although the granite color was not quite what we had picked out, and the fit to the wall behind the counter left some large gaps which I covered over with the backsplash. However after 2 years, I noticed that several large cracks had formed. I contacted Lowe's and went through various level of management in an attempt to get them to stand behind they work. Finally they sent over an inspection team that concluded that the installation was faulty. They hired a different contractor to "fix" the problem. The contractor filled and polished the granite, but commented that it was only a temporary fix. Sure enough, two years later, the countertop is near structural collapse. Lowe's refuses to remedy the issue. And now I am stuck, because I cannot find another vendor to repair a badly installed countertop. Lowe's does not stand behind the work of the contractor's they hire. Do not use them!!!
Description of Work: The Lowe's store had displays of various granite samples. They modeled our kitchen and specified the granite countertop. They outsourced the countertop fabrication and installation to a non-Lowe's contractor. The contractor made two visits to our house. On the first they inspected and measured the cabinets and wall, and made a template for the countertop. On the second they installed the countertop.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
$3,000
Contact information
533 LINCOLN ST, Worcester, MA 01605
www.lowes.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Countertops and Backsplashes,
Hardware & Home Improvement Stores
FAQ
LOWE'S HOME IMPROVEMENT #1206 is currently rated 1 overall out of 5.
No, LOWE'S HOME IMPROVEMENT #1206 does not offer free project estimates.
No, LOWE'S HOME IMPROVEMENT #1206 does not offer eco-friendly accreditations.
No, LOWE'S HOME IMPROVEMENT #1206 does not offer a senior discount.
No, LOWE'S HOME IMPROVEMENT #1206 does not offer emergency services.
No, LOWE'S HOME IMPROVEMENT #1206 does not offer warranties.
LOWE'S HOME IMPROVEMENT #1206 offers the following services: APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES, INSTALLATIONS.
Contact information
533 LINCOLN ST, Worcester, MA 01605
www.lowes.com