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GARABEDIAN PLUMBING & HEATING, INC.

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Master Plumbers License MPL #8875. . .... 508-757-4803..... Residential - Commercial - Industrial Plumbing and Heating Design Build Commercial and Industrial Services 24 hour Emergency Service / 365 days year 25 employees, serving Worcester County since 1916 Established 1916 Master Lic. #8875 Prompt Reliable Service Over 300 Years of Combined Employee Experience Plumbing and Heating Repair Specialists Gas & Oil Boilers, Water Heaters, Drain Cleaning Heating Installations, Repairs and Service

Business highlights

109 years of trusted experience
Emergency Services Offered

Services we offer

Any and All Plumbing and Heating: residential, commercial and industrial...... Design Build Specialists............. Drain Cleaning, Water Heaters and Boilers Repairs, Service and Installations, Oil to Gas Conversions........... WATERCOP; EMERGENCY WATER SHUTOFF DEALER; HVAC

Services we don't offer

APPLIANCE REPAIR

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.6141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 141 reviews

Patricia G.
01/2016
5.0
home remodeling, plumbing
  + 0 more
Called and received quick response. Plumber was excellent. Fixed quickly and I couldn't be happier with the service. Have used Garabedian plumbing for years now and highly recommend them.
Description of Work: Installed new tub spout and trip lever for bathtub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Mark S.
12/2015
5.0
plumbing
  + -1 more
Needed installation help two days before the long New Years' weekend. Contacted the 4 top-rated plumbers in my area on Angie's List. Only Garabedian was able to help me the same day I called. All other plumbers were scheduling the next week or two out. If I had to wait, I would have had no running water in the kitchen and no cooktop for over a week. Fortunately, Pat from Garabedian was able to come out on the same day of my call and got everything connected and running. He had to come back the next day to finish the venting. Overall, the responsiveness and service was great. At $100/hr, they are a bit pricey, but definitely worth it.
Description of Work: Installed garbage disposal, plumbing for new sink, and gas cooktop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$588

Gayle H.
12/2015
5.0
plumbing
  + -1 more
Prompt, friendly service. Appointment scheduled when I wanted it, service performed for a fair price.
Description of Work: Fixed water line to toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

marie P.
11/2015
5.0
plumbing
  + -1 more
Excellent! First time I've used a plumber. Eric was the man who did the work. He was awesome, very honest, and informative. Will be having him back to do more work. Highly recommend.
Description of Work: Rebuild toilet. New shutoff. New shutoffs for kitchen sink, new lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Cassandra O.
10/2015
5.0
plumbing, water heater repair
  + 0 more
The dispatcher, Lynn, was great and got someone in the area to stop here as soon as possible. All around very happy and would definitely use them again.
Description of Work: We had no hot water. Tested and lit water heater. Redid several times with interruptions to make sure it was working. Inspected heater. Responded to call promptly and came promptly. Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Megan M.
09/2015
5.0
home remodeling, plumbing
  + 0 more
The workers were very professional. Would use service again.
Description of Work: Fixed leak in shower. Replaced drain assembly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

richard B.
08/2015
5.0
plumbing
  + -1 more
Pat arrived right on time. I gave him my list and we walked through the various areas that needed work. He went after the problems one at a time. When he had a question he'd call me and we'd discuss it. He was very clear on what he thought should be done and listened to any thoughts or concerns I might have. He worked very diligently and gave me periodic updates on his progress. On one problem he suggested I let it be until it actually broke. Overall this was a very professional and pleasant to work with company. In the few occasions I had contact with the office, Lynn was great to work with.
Description of Work: Fixed a toilet. Fixed a hot water problem. Fixed a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Bob W.
08/2015
5.0
drain cleaning, plumbing
  + 0 more
All was fixed, and checked several times before Joe and Ron left. They also gave us some pointers on taking care of bathroom tubs and sinks that are infrequently used. ( Like, Running some water once a week to re-fill evaporation from the trap. Never thought of that one). Very competent people.
Description of Work: Cleaned out several drains in sinks and a toilet that some grand kid had sent something down (to see how it worked, I'm sure).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Joanne S.
06/2015
5.0
plumbing
  + -1 more
It went very well! They were courteous, clean, worked quickly, and were reasonably-priced. We were very happy with them!
Description of Work: They replaced a sink and a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith D.
06/2015
5.0
water heater repair
  + -1 more
Garabedian's guy was very professional, honest and on time. They were able to diagnosis the issue and replace the water heater quickly. Their prices are reasonable.
Description of Work: Replaced old water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Raymond S.
04/2015
5.0
plumbing
  + -1 more
Scheduling was really easy. I got in touch quickly and was able to name the day to have the service done. The plumber showed up on time, was incredibly nice and professional, and really knew what he was doing. He worked quickly, and the repair was done in no time. All of our home maintenance should be this easy!
Description of Work: We had a leaking pipe and needed it to be repaired. It was on the main water line coming into our house, so we thought it might be tricky to drain the pipe so it could be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jordan B.
03/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It went well, very easy to work with.
Description of Work: Fixed our heating system and looked at our water heating system which is a little weird.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rachel K.
03/2015
4.0
plumbing
  + -1 more
It went very well. We were surprised that a box one of the two plumbers said he'd put in to cover up where new lines were exposed near ceiling above the hall between kitchen ceiling and the bathroom turned out to have to be installed by us. When reproached Garabedian's office manager Lynn said that was our responsibility as plumbers don't do carpentry, etc. Not a big deal and I built the box, but why did plumber say he'd do it? Also, one of the plumbers entered the first floor unit twice without knocking and while wearing wet boots. First was while running a new line and I was able to quickly let him know there was no access where he'd hoped. Second was to use our phone which I still don't understand as both plumbers had phones of their own. There was no work in first floor. Overall, we've been impressed by office manager Lynn and her and Garabedian's responsiveness. Especially for a plumbing contractor. We ended up filing an insurance claim after the plumbing work was done and Lynn was very helpful in breaking down the initial bill for our insurance company's purposes.
Description of Work: Replaced brass hot water supply line from basement water heater to 3rd floor apartment with pex. Replaced brass cold water supply line from 2nd floor to 3rd floor with pex. Replaced supply lines in 3rd floor apartment to washer and to bathroom sink and tub. Replaced drain on claw foot tub. Replaced kitchen sink drain line.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Cheryl B.
02/2015
1.0
plumbing
  + -1 more
It was the WORST experience that I have ever had with a plumber. I made an appointment with Garabedian Plumbing to come and fix my leaking toilet. We had an appointment for 8:15am. Garabedian called 20 minutes before their plumber was supposed to arrive, the plumber had put another job in front of mine. He finally showed up at 9:32am. I had my son put his stop watch on to time how long the job took (the plumber just needed to replace 2 bolts). The plumber was finished with the job and handed over the bill at 10:11am. The job took 40 MINUTES from the time he drove up to my house to the time he gave us the bill. Garabedian charged me for 1 1/2 hours of work for a total of $168. I was GROSSLY overcharged! When confronted with the truth, the bill was reluctantly reduced by 1/3 to $107.50, which I still believe is too much for 40 minutes of work. I am VERY disappointed with GARABEDIAN PLUMBING and would NEVER use them again. I WOULD AVOID USING GARABEDIAN PLUMBING AT ALL COSTS!!!!
Description of Work: Replaced 2 bolts on my toilet

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$107.5

Cheryl Greer J.
02/2015
5.0
plumbing
  + -1 more
Mike figured out the strange set up of my plumbing system. I liked that he give options every step of the way and explained what he was trying. Also gave advice on avoid the issue in the future that did not involve huge expense.
Description of Work: Provided the fastest most responsive service for a frozen pipe at my home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sharon F.
01/2015
4.0
plumbing
  + -1 more
One plumber came out and it took him about 2 hours. I wished they would called to confirm the appointment before they came though.
Description of Work: They did the work and it all turned out. They moved a pipe for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

Carra M.
01/2015
5.0
plumbing
  + -1 more
So nice, on time- a fraction of what we paid for same job to another provider- cleaned up well. Will definitely use again!
Description of Work: Removed/ replaced shower and bath plumbing and fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rachel K.
01/2015
4.0
plumbing
  + -1 more
The technician tried to adjust the pilot but was unable to do so.
Description of Work: Checked out the pilot on a gas fired heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Peter E.
12/2014
2.0
plumbing
  + -1 more
Their answering service was rude. No idea that no heat means my business can't operate. Second visit was by a young guy who couldn't figure it out either. I ended up paying another heating specialist to replace a sensor and all has been good ever since.
Description of Work: Heat wouldn't come on gas unit. hey replaced the main circuit board (expensive) and cleaned the housing. next day...no heat again.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$420

Pam S.
12/2014
5.0
plumbing
  + -1 more
I was very pleased at the professionalism and concern for customer issue and service.
Description of Work: Replaced two toilets and replaced connection at main water valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Joe A.
11/2014
5.0
plumbing
  + -1 more
After waiting 2 hours for him to show up, I called the office and go a song and dance reply about not being able to get here today. After complaining and threating to go elsewhere, she said she could see what she could do. Within an hour, she called back to say that she had worked it our someone could by within half an hour - which he did. He was quite polite, respectable, and did not treat me like an idiot. He listened to my description of the problem and immediately got to work, isolated the location of the problem, and released the blockage. And I was surprised to see that the bill was reasonable.
Description of Work: Quickly diagnosed source of sink blockage - well away from sink - and eliminated the blockage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$123

Jenn A.
11/2014
5.0
drain cleaning, plumbing
  + 0 more
They were great to deal with as usual. They came over as soon as possible, and the guy really seemed to know his stuff. They always do a great job.
Description of Work: Garabedian Plumbing & Heating unclogged our bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Michael A.
11/2014
5.0
plumbing
  + -1 more
Installation went very well...very professional, no issues. Would definitely use again.
Description of Work: Installed gas hook-up for new gas fireplace insert.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

walker R.
11/2014
5.0
plumbing
  + -1 more
Work was completed over 2 phases and both phases went very very smoothly. I was juggling a bath refinish with the plumbing work but the office at Garabedian was an absolute pleasure to work with and did a great job! Both plumbers were top notch and courteous - only one minor issue. there was one area where the clean up was not done - it didnt bother us as the area was well contained. Straight pricing with hourly rate so no surprises there either. Highly recommend!!
Description of Work: Replaced two toilets, two faucets, shower faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

jay D.
11/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Needed to convert my switch out my hot water tank and convert my boiler to natural gas from propane. Dan was able to come right over and give a very reasonable estimate for the whole thing. And John and John came over when the kit was in and converted everything seamlessly permits and all. Highly recommend these guys for any work!
Description of Work: Natural gas conversion

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Contact information

208 AUSTIN, Worcester, MA 01609

http://garabedianplumbing.com

Service hours

Sunday:
7:30 AM - 4:30 PM
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
MPL8875
Trade License Locale
Massachusetts
Trade License Authority
Mass State Board of Plumbers
Trade License Expiration
05/10/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Natural Gas Lines,
Heating Oil

FAQ

GARABEDIAN PLUMBING & HEATING, INC. is currently rated 4.6 overall out of 5.

Sunday: 7:30 AM - 4:30 PM

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 7:30 AM - 4:30 PM

GARABEDIAN PLUMBING & HEATING, INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, GARABEDIAN PLUMBING & HEATING, INC. offers free project estimates.
Yes, GARABEDIAN PLUMBING & HEATING, INC. offers eco-friendly accreditations.
No, GARABEDIAN PLUMBING & HEATING, INC. does not offer a senior discount.
Yes, GARABEDIAN PLUMBING & HEATING, INC. offers emergency services.
Yes, GARABEDIAN PLUMBING & HEATING, INC. offers warranties.
GARABEDIAN PLUMBING & HEATING, INC. offers the following services: Any and All Plumbing and Heating: residential, commercial and industrial...... Design Build Specialists............. Drain Cleaning, Water Heaters and Boilers Repairs, Service and Installations, Oil to Gas Conversions........... WATERCOP; EMERGENCY WATER SHUTOFF DEALER; HVAC
APPLIANCE REPAIR

Contact information

208 AUSTIN, Worcester, MA 01609

http://garabedianplumbing.com

Service hours

Sunday:
7:30 AM - 4:30 PM
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
7:30 AM - 4:30 PM