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GARABEDIAN PLUMBING & HEATING, INC.

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Master Plumbers License MPL #8875. . .... 508-757-4803..... Residential - Commercial - Industrial Plumbing and Heating Design Build Commercial and Industrial Services 24 hour Emergency Service / 365 days year 25 employees, serving Worcester County since 1916 Established 1916 Master Lic. #8875 Prompt Reliable Service Over 300 Years of Combined Employee Experience Plumbing and Heating Repair Specialists Gas & Oil Boilers, Water Heaters, Drain Cleaning Heating Installations, Repairs and Service

Business highlights

109 years of trusted experience
Emergency Services Offered

Services we offer

Any and All Plumbing and Heating: residential, commercial and industrial...... Design Build Specialists............. Drain Cleaning, Water Heaters and Boilers Repairs, Service and Installations, Oil to Gas Conversions........... WATERCOP; EMERGENCY WATER SHUTOFF DEALER; HVAC

Services we don't offer

APPLIANCE REPAIR

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.6141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 126-141 of 141 reviews

Beth S.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Had a leak from an upstairs bathroom - noticed in the basement. The plumber found the cause (a large crack in a ceramic pipe in the first floor back hall. He cut the sheetrock, removed the cracked section of pipe and replaced it with new pipe. He also replaced the sticking flush lever on my second floor toilet. All is well. I would not hesitate to ask them back for other repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$367

Carol A.
04/2015
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Replaced tubing behind refrigerator that is connected to ice maker. It had been leaking water into basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

DMITRY B.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Installed new 40 Gal 10 year warranty gas HW heater ($1100). Also had to install basement air makeup vent ($600) to make the install up to building code. Price seemed steep for the makeup vent but comparable for the heater. Very professional, on time, quality job, and very trustworthy. Will use them again for sure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

JoAnn C.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louise F.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Replaced 2 valves leading to furnace and put in new expansion tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

whitney B.
01/2015
5.0
plumbing
  + -1 more
Great Job
Description of Work: Winterization

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Cynthia D.
12/2014
4.0
plumbing
  + -1 more
.
Description of Work: Garabedian repaired a broken shower valve. After I submitted my project through snapfix they called to schedule and were friendly and professional. I ended up having to reschedule and when I did they said I would be the first call of the day that day and the plumber would arrive between 8 and 8:30 am but more like 8:30. On that day I got a call at 7:50 am that they were coming. At around 9:05am still no plumber I called to find out where they were and they said the he had to stop at the supply store and should there any minute. Around 9:30 he arrived and he was friendly and apologized for running behind schedule and went right to work. It took him maybe 15 minutes to repair and it works fine. He also explained what caused the problem and how to avoid it in the future. I got a receipt with a total but wanted a breakdown of what was parts and what was labor, he said he calls the office for the amount so he's not sure but will request they send me an itemized invoice (which they promptly mailed out). It was a mostly good experience the punctuality wasn't such a problem because of the holiday but had I been waiting for the plumber before going to work on a different day that could've been a big issue. The price was steep for the service performed but that's only because it was a fast job and they don't pro rate their hourly rate of $86. As other plumbers we've previously worked with have pro rated their hourly rate it was disappointing but my fault for not asking before scheduling. Depending on the job I'd hire them again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$113

Hadeer S.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle C.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sophia S.
09/2014
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: I had my shower valve replaced, two outside faucets replaced and a new kitchen fawcet installed. I had thought that the kitchen fawcet would only be a washer replacement instead of heeding a new fawcet. Had I known I would have purchased one ahead of time. I selected the least expensive one the plumber had on his truck, and was charged $180.00 for the fawcet. I checked the price on Amazon, and it was listed at around $90.00. While I realize amazon and having one on a plumbers truck are not equal comparisons, I do feel that the price I paid was excessive. I went with it because it would have cost me more to have a second trip made to the house. The plumber, Eric, was wonderful. I strongly suggest that anyone using this provider to supply their own faucets.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$576

Jim D.
09/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Uncloged a kitchen and bathroom drain and replaced some small section of pipes under kitchen sink which were cracked.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Michael K.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: He took out a leaking water filtration system and welded pipes together.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Nichole B.
06/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Installed a new hot water heater. The plumber was a master plumber. Highly trained and knowledgable. He was also prompt, courteous, and fast. I highly recommend Garabedian Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Angelique W.
02/2014
1.0
plumbing
  + -1 more
.
Description of Work: Called for service and got a call back 3 1/2 weeks later.

Rating CategoryRating out of 5
responsiveness
1.0


Response from GARABEDIAN PLUMBING & HEATING, INC.
Your review is unfortunately correct. As soon as I read your review I started investigating the circumstances. WE FOULED UP, your original call slip from December 26th at 4pm, was carried forward to December 27, 2013, a Friday of a busy holiday week. We were unable to fit you in to our busy Friday schedule. Normally we call customers that we can not get to within a day or two just to check base with them. Unfortunately we failed to roll your slip over to the next business day and it remained overlooked and out of our system. We deeply regret your first experience with Garabedian Plumbing & Heating, Inc. was a negative experience. To make it up to you I would like to extend a $50. credit to you, to be used toward your next plumbing or heating service call. We are and have been an excellent service provider since 1916, we are however human and mistakes do happen. Sincerely sorry, Peter Garabedian, president

Dawn D.
10/2013
1.0
plumbing
  + -1 more
!
Description of Work: I contacted this plumber first thing in the morning to advise I had no water due to losing vaccum. They kept saying how busy they were an how they had bigger jobs then mine that needed immediate attention - as of 11:31 they still have no ETA - I personally think this company has to many clients an not enough employees. if you have no water an need a plumber call some one else I will never call them again.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from GARABEDIAN PLUMBING & HEATING, INC.
[Member name removed] your review of Garabedian Plumbing was unfair and premature. You called us at 8;10 AM on Friday morning October 11,2013. When it was determined that you were not the owner of the property we told you that we had to get authorization from the owner before the work was done. After speaking with the owner you were told that we were very busy that day but we would try and get to your call. We prioritize calls based on severity of the call. In our first contact with you, you stated that one of your toilets was leaking. In your review you stated that you had no water due to losing vacuum ??? never heard anything like that during your calls. You called us back 3 or 4 times from 8:30 to about 11:30 and we kept telling you that none of our plumbers had become available. You then called and canceled the service call saying you would get another plumber. Late Friday afternoon you called back and said you needed us to come out. We knew that the property owner would not be happy paying overtime rates for our plumber to come out on the weekend so we scheduled you for Monday. He was at your house Monday at 9 AM and by 1 PM the call was completed in a very professional manner. I believe you at least owe us the courtesy of amending your review. I also would hope that any reviews that you make of anyone in the future are done after work is completed and that you get the facts straight. We have been in business since 1916 and I can count negative reviews on one hand. Thanks, Peter Garabedian , president of Garabedian Plumbing & Heating, Inc.

Contact information

208 AUSTIN, Worcester, MA 01609

http://garabedianplumbing.com

Service hours

Sunday:
7:30 AM - 4:30 PM
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
MPL8875
Trade License Locale
Massachusetts
Trade License Authority
Mass State Board of Plumbers
Trade License Expiration
05/10/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Natural Gas Lines,
Heating Oil

FAQ

GARABEDIAN PLUMBING & HEATING, INC. is currently rated 4.6 overall out of 5.

Sunday: 7:30 AM - 4:30 PM

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 7:30 AM - 4:30 PM

GARABEDIAN PLUMBING & HEATING, INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, GARABEDIAN PLUMBING & HEATING, INC. offers free project estimates.
Yes, GARABEDIAN PLUMBING & HEATING, INC. offers eco-friendly accreditations.
No, GARABEDIAN PLUMBING & HEATING, INC. does not offer a senior discount.
Yes, GARABEDIAN PLUMBING & HEATING, INC. offers emergency services.
Yes, GARABEDIAN PLUMBING & HEATING, INC. offers warranties.
GARABEDIAN PLUMBING & HEATING, INC. offers the following services: Any and All Plumbing and Heating: residential, commercial and industrial...... Design Build Specialists............. Drain Cleaning, Water Heaters and Boilers Repairs, Service and Installations, Oil to Gas Conversions........... WATERCOP; EMERGENCY WATER SHUTOFF DEALER; HVAC
APPLIANCE REPAIR

Contact information

208 AUSTIN, Worcester, MA 01609

http://garabedianplumbing.com

Service hours

Sunday:
7:30 AM - 4:30 PM
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
7:30 AM - 4:30 PM