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Ford's Hometown Services

4.8(
92
)

Pest Control, Lawn Fertilization & Treatment, Animal Removal,

... +2 more

About us

Ford’s Hometown Services…The Best in Pest Control and Lawn Care for Over 75 Years! Family Owned & Operated providing quality service for environmental pest and lawn management. In 2019, Fords Hometown Services was certified in Quality-Pro. An esteem certification only presented to 3% of companies in the Pest industry for their highest business standards and practices. Contact us today!

Business highlights

83 years of trusted experience

Services we offer

Pest Control, Lawn Fertilization & Insect Control, Wildlife Removal, Bed Bug Specialists, Carpenter Ant Control,Tick & Mosquito Control, Bat & Bird Exclusions, Bug Club Birthday Parties with LIVE Insects. Free estimates unless inspection is required.

Services we don't offer

We do not perform mowing services, mold treatments or home inspections

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.992 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
0%
2
1%
1
3%
Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 51-92 of 92 reviews
Adrian G.
01/2017
5.0
pest control
  + -1 more
It went well
Description of Work: Pest control
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael C.
09/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Raymond G.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: spray for insect control. It went well.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Leanne F.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Perimeter treatment for ants ant monitor termite traps
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Alan O.
05/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed exterior house for ants and other insects.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Kathleen T.
04/2016
5.0
pest control
  + -1 more
unknown
Description of Work: They cam 3 time to spray for ants, spiders, hornets, etc. They were very professional and did a good job.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$425
Response from Ford's Hometown Services
Thank you so much for taking the time to review our company! We hope to keep you pest free and strive to give you the best customer service.
Joe P.
04/2016
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: I have an annual pest control program with the for mice and bugs. Awesome services by I company I have used the last 18 years
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32.17
Vikki N.
03/2016
5.0
animal removal, pest control
  + 0 more
unknown
Description of Work: Preventative pest control maintenance and mouse traps
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$156
Response from Ford's Hometown Services
Thank you so much for taking the time to give us a review. We hope our service rid you of your pesky critter problem. Please call again if you need any of our services. Thank you again!
Patricia B.
02/2016
5.0
animal removal, pest control
  + 0 more
unknown
Description of Work: Annual pest prevention services 3-4 visits per year. |I've also used them for pest control needs over past several years- squirrels, termites, bats
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Ford's Hometown Services
All 'A's" makes us very proud! Thank you for taking the time to let us know our services have been up to your standards. We are very happy that you have used us for so many different needs from insect control to wildlife and bats. Thank you again, your friends at Ford's Hometown Services.
Ellen G.
02/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Insect and critter protection services for house. They come out several times a year to prevent termites, ants, mice, etc. Used them for years. Never had a problem. Called them once about mouse problem and they were out the next day. Professional, pleasant and effective.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Ford's Hometown Services
Thank you so much for taking the time to give us this outstanding review! We are so pleased our services have been up to your standards. We will strive to continue to WOW you with our customer service.
James W.
02/2016
5.0
pest control
  + -1 more
unknown
Description of Work: We've used Ford's Hometown Services for pest control for the past 15 years. Most of those years, we've only needed seasonal preventive treatments outside the house, around the foundation, for things like termites carpenter ants. Some years, though, we've needed some extra help, once with some sugar ants that were quickly subdued, and another time with some particularly aggressive hunter wasps, which didn't go so quietly. |In both of those cases, the folks at Ford's were responsive to the situation, and handled it with the highest degree of professionalism.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Ford's Hometown Services
Woo Hoo! We love to see all A's! We are also happy that a long term customer is so pleased with our services. We will keep up the good work to keep you pest-free. Thank you for taking the time to give us feedback.
Steven K.
01/2016
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ford's Hometown Services
Yeah! We love to see our customers are happy with the results of our services. Thank you for the great review!
Hugh H.
01/2016
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ford's Hometown Services
Thank you for reviewing our company and letting us know we are doing a great job for you. We are so happy to see our results are to your expectations.
mark S.
01/2016
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ford's Hometown Services
Thank you so much for the great review! We hope to continue to provide you with the best service to your property.
Paul K.
12/2015
5.0
lawn service, pest control
  + 0 more
unknown
Description of Work: Lawn service. Extremely professional. Reviewed options for different levels of treatment. Did not try to over-sell. Lawn looks great. Very happy.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Ford's Hometown Services
WOW! We are so happy our lawn service has impressed you! We love to see all A's and hope your neighbors are "green with envy" over your lawn. Thank you for taking the time to let us know how we are doing.
kevin O.
11/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Spray for bugs
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Ford's Hometown Services
Thank you so much for reviewing our services and giving us all A's! We strive impress our customers and keep them free of the pests that bug them.
Kevin E.
11/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Routine preventitive treatment of house perimeter for carpenter ants and similar vermin.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Ford's Hometown Services
Yea! We LOVE to see all A's. We are so happy that our services have impressed you and kept you pest free! Thank you for taking the time to to review our company.
Doug C.
10/2015
1.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$500
Response from Ford's Hometown Services
Dear Valued customer, We noticed your recent review that you placed on Angie’s List and needless to say we are very disappointed and confused by your rating. By reviewing the the detailed notes below documenting our interactions, I’m certain that if you were in our position that you would feel the same. We copied and pasted the notes in your account for your reference: (On 8/31/2015 FHS Vice President sent the following email to customer) Good morning , how are you? I received your message about the grubs from my staff. Your grub proofing was done not long ago on 7/8/15 and should be at full strength. It was applied at the highest setting and at the proper time. The chemical is 99% effective and has a 5-8 month residual in the plant. Please note that the chemical "Imidoclorprid" has been commonly used now for over 15 years. There has been evidence of insect resistance mainly to European chaffers. This has been getting worse over the last few years. It is not a matter of who is applying it. This is common in the industry. If there is a failure, it is our position to step up as a good company and take care of our customers. If there is an issue, we can apply a contact insecticide to rectify the situation at no additional charge. Note: a few grubs are not a problem and total eradication is not expected. There is a threshold of 6 grubs per sq. ft. Also, from the heat and heavy rain two weeks ago, we are seeing Dollar Spot disease everywhere. Although, this is the start of grub season, this may be the issue. Attached is some information. Respect and trust is important for a relationship. Lawn issues are common. It is not a closed book. If there is a situation, please just call us and we will be more than helpful. I think it would be much easier for me to come by and evaluate the situation rather than waiting, but if Friday is what you want, then I can accommodate you. I would be interested in seeing for myself. Please advise. 8/31/15 - From: Customer Sent: Monday, August 31, 2015 2:25 PM To: FHS Vice President; Subject: RE: Lawn care I'll be in Dallas until Thursday. Can we meet Friday at 8am? 8/31/15 Reply from FHS Vice President - To: Customer I may be able to meet you after I drop my children off for school at 8: 00 am. How about between 8:30 -9:00 am if this works for you Customer Never responded to the last email sent by FHS Vice President on 8/31/2015 9/4/15 FHS Vice President – (last Note under Computer account) I called customer today around 9-10am; on the morning of our tentative appointment as a courtesy because he never responded to my last email about time confirmation. When I spoke to the customer he told me that he already cancelled and that he was still upset. Dear Valued customer, as you can see from our records above; That we promptly addressed your grub concern, and provided you with an expert explanation along with additional literature as to why your lawn was displaying brown spots. We were more than happy to return to your property and personally evaluate your lawn when it was most convenient for you. (You had requested Friday morning on 9/4/2015) As you can see, we do try to do everything that we can for our customers and we even offered you a free grub application. We were willing to do whatever it took to make you happy. Unfortunately on the morning of Friday 9/4/15, you abruptly canceled our proposed appointment along with our services. This again was after I agreed to visit your home at your convenience and I was more than willing to provide you with a complimentary lawn evaluation. You clearly did not give us the opportunity to rectify (or even evaluate) what was happening with your lawn, which is why we strongly feel your ratings for our company are truly unjust! We would still be more than happy to help and assist you with this issue or any other lawn issue that you may have. We strongly feel that if we were given the opportunity to help you that we would have received a complimentary review. Please feel free to contact us at any time. Sincerely, FHS VP
Scott C.
10/2015
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Ford's Hometown Services
Thank you for taking the time to review our company. We are so pleased that you find our services at an "A" rating. We are happy to keep your home "pest free".
George B.
09/2015
5.0
lawn service, lawn treatment, pest control
  + 1 more
unknown
Description of Work: Periodic application of lawn treatments and observations about lawn condition and recommendations. We started using Ford's after canceling service with a big national chain. We are much happier with the materials, service and results.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$61
Response from Ford's Hometown Services
Thank you for the great review! We are happy that our services are making your neighbors "green with envy."
Brian S.
09/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400
Response from Ford's Hometown Services
Thank you for taking the time to review our company and let us know how we are doing. We are glad our services were up to your expectations.
mark M.
09/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Eliminated yellow jacket infestation behind brick work 18' up.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$208
Response from Ford's Hometown Services
Thank you for the great review! We appreciate you taking the time to let us know our services were up to your expectations.
Elaine S.
09/2015
4.0
pest control
  + -1 more
unknown
Description of Work: Yearly contract pest stray.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ford's Hometown Services
We thank you so much for taking the time to review our company and the service you recieved. We will always strive to make sure you are receiving premier customer service from our company.
Patricia Y.
07/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Tick service/Lawn Care
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Ford's Hometown Services
Thank you so much for the wonderful review. We hope you have been able to enjoy your yard pest-free!
Brian H.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We use Ford's for a four step tick border spray and anytime we have other insect problems -- removing a hornet nest. Always professional and prompt. We highly recommend them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Ford's Hometown Services
Woo-hoo! We LOVE to see all A's. We are so glad we can provide you with a pest free environment! Thank you so much for the great review!

Contact information

549 Grove St, Worcester, MA 01605

http://www.fordshometown.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured
Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Pest Control,
Lawn Fertilization & Treatment,
Animal Removal,
Lawn and Yard Work,
Landscaping

FAQ

Ford's Hometown Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Ford's Hometown Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ford's Hometown Services offers free project estimates.
No, Ford's Hometown Services does not offer eco-friendly accreditations.
Yes, Ford's Hometown Services offers a 5% senior discount.
No, Ford's Hometown Services does not offer emergency services.
Yes, Ford's Hometown Services offers warranties.
Ford's Hometown Services offers the following services: Pest Control, Lawn Fertilization & Insect Control, Wildlife Removal, Bed Bug Specialists, Carpenter Ant Control,Tick & Mosquito Control, Bat & Bird Exclusions, Bug Club Birthday Parties with LIVE Insects. Free estimates unless inspection is required.
We do not perform mowing services, mold treatments or home inspections

Contact information

549 Grove St, Worcester, MA 01605

http://www.fordshometown.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM