We have the experience and dedication to get the job done right! Specializing in complete Roofing services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
Business highlights
Family Owned & Operated
Emergency Services Offered
Services we offer
Full replacement or repair of
-shingles
-slate
-metal
-rubber
-skylights
-chimney
- gutters
- emergency snow/ice removal
POOR WORKMANSHIP. WORTHLESS WARRANTY. We have 5 roofs that were replaced by Complete Roofing. 3 of the 5 new roofs leaked enough water to make puddles on the floors. They fixed one, I fixed one, and the third one they tried to fix twice, now they refuse to fix it. All three leaks seem to be caused by poor workmanship with the flashing and drip edges. The one they refuse to fix is on our personal home. We hired Complete Roofing to replace the entire roof, replace all gutters and flashing, and install gutter leaf guards. Our bathroom was flooded the first time it rained after the new roof was installed. The water leaked into the soffit, around the bathroom window, and streamed down the interior wall. They tried to fix it twice. The second time they tried to fix it they managed to prevent the bathroom from flooding but water still leaked into the soffit above the window. Now the soffit and fascia have rotted out from the inside and we have visible water damage around the outside of the bathroom window. I have been trying to get them to fix it for many months but they suddenly cut off all communication with me. My only option is to hire another company to redo this area of the roof, including: remove the gutters, install proper flashing, and replace the rotted soffit and fascia wood, repaint this area, and reinstall the gutters. We are very disappointed with Complete Roofing.
Description of Work: Roof and Gutter Replacement.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$11,000
Bernard G.
06/2022
5.0
roofing
+ -1 more
Joe the owner is great to work with and did an excellent job. I live out of state and needed work done for my elderly mother's home in Boston. Although his business is located about an hour away from Boston he took time to come to quote the work. He submitted a fair and competitive price and completed the job the next day. Also my mom is happy with the work! Thanks again!
Description of Work: Bay roof replacement, fascia and soffit repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jennifer H.
01/2022
5.0
roofing
+ -1 more
We are very happy with the work and professionalism of Joe. We had a smaller project and couldn’t get anyone to help last year. Joe contacted us immediately, came out the next day to evaluate problem. Was very thorough and made sure I understood what the problem was and how to fix it. He didn’t pressure us and was reasonably priced. He came to do the job within a few days, explained what he did and backs his work. We would recommend him highly.
Description of Work: Repaired 2 leaks on roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Curt J.
12/2021
5.0
roofing
+ -1 more
Verry professinoal stright to business
Description of Work: Roofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andres C.
12/2021
5.0
roofing
+ -1 more
Very knowledgeable and very reasonably priced
Description of Work: Roofing
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Complete Roofing Services
Glad complete roofing services could meet your roofing needs [Member Name Removed].
Jared B.
12/2021
5.0
roofing
+ -1 more
Roof looks amazing! Couldn't be happier with my experience. Professional, punctual, and the price was right. Would highly recommend!
Description of Work: Roofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alphonso S.
12/2021
5.0
roofing
+ -1 more
It went great no problems
Description of Work: New roof
Rating Category
Rating out of 5
Yes, I recommend this pro
josh D.
12/2021
5.0
roofing
+ -1 more
Job went very smooth. Great group of guy, came in ripped and replaced shingle roof, replaced rotted plywood. Very happy with the finish product. Kept my yard nice and clean in the end. Thank you very much
Description of Work: Roofing
Rating Category
Rating out of 5
Yes, I recommend this pro
Nick C.
12/2021
5.0
roofing
+ -1 more
Complete roofing services did an excellent job ripping and replacing my roof. Showed up on time and when they did they worked very diligently and professionally and cleaned up so well I couldn't even tell they had every been there. The owner Joe got me my quote right away and was extremely professional. I would recommend them to everyone I know!
Description of Work: Roofing
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Complete Roofing Services
Glad we could meet your roofing needs and meet your expectations [Member Name Removed].
Derek M.
12/2021
5.0
roofing
+ -1 more
It went really well very clean company! I had them do a shingle roof on my house and a flat roof on my mothers would highly recommend this company again.. the roofs were done on time and the owner was very respectful.
Description of Work: Roofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kjell D.
10/2021
5.0
roofing
+ -1 more
They started on time, cleaned up every day, protected my flowers and came back to magnet the driveway area after the dumpster was removed. We would hire Joe and his guys again.
Description of Work: roof replacement
Rating Category
Rating out of 5
Yes, I recommend this pro
Contact information
10 Cuba Rd, Worcester, MA 01603
Service hours
Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Licensing
Insured
Licensed*
Trade License Number
Cs-115939
Trade License Locale
MA
Trade License Authority
Massachusetts Board of Building Regulations and Standards
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Skylights,
Roof Ice/Snow Removal
FAQ
Complete Roofing Services is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Complete Roofing Services accepts the following forms of payment: Check,Visa
No, Complete Roofing Services does not offer free project estimates.
No, Complete Roofing Services does not offer eco-friendly accreditations.
No, Complete Roofing Services does not offer a senior discount.
No, Complete Roofing Services does not offer warranties.
Complete Roofing Services offers the following services: Full replacement or repair of
-shingles
-slate
-metal
-rubber
-skylights
-chimney
- gutters
- emergency snow/ice removal