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Colonial Pest Control Inc

Pest Control, Animal Removal

About us

Colonial Pest Control Inc has been providing cost -effective pest control & wildlife removal services for residential homeowners in Southern New England since 1984. We provide pest services for all household pests & nuisance wildlife including carpenter ant elimination, wasp removal, termite colony elimination, mice control & humane removal of bats & squirrels. In addition to our pest removal services we offer a preventative maintenance program. Currently we have more than 8,000 satisfied residential homeowners on this program throughout New England. Our staff consists of 31 state licensed & certified technicians with an average 18 years experience and an average 8.5 years tenor with the Company. We also have 2 entomologists on staff. -------------------- Service Centers: Massachusetts || 60 State St, Ste 700 • Boston, MA 02109 || 300 Brickstone Square, Ste 201 • Andover, MA 01810 || 344 Main St • Fitchburg, MA 01420 || 945 Concord St • Framingham, MA 01701 ---------------- Service Centers: New Hampshire || 20 Trafalgar Square, Ste 423 • Nashua, NH 03063 || 3 Executive Park Dr, Ste 9 • Bedford, NH 03110 || 155 Fleet St • Portsmouth, NH 03801. --------------------------------------------------------------------------------------------------------------------------------- All complete services are 100% guaranteed. Please call us today at (800) 525-8084 your satisfaction is our number one priority! Additional phone - (508) 792-9000. Award winning.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Animal removal, home inspection, pest control & exterminating.

Services we don't offer

Fumigation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8245 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-245 of 245 reviews

Mark G.
09/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas D.
08/2015
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: Mouse treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Dan F.
08/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Bernice B.
07/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We were residing our 75 year old house and had very bad ant damage in some wood that had obviously had some water issues. We had ants in the area and noticed them in the house from time to time but nothing terrible - -until lately when I found ants in the living room. I did not think they were coming in from outside -- but they were. Colonial Pest control came out and inspected the area but suggested we did not apply pesticide that day as it was wet and rainy. We had to wait 2 weeks for them to return, and it did hold up our job (I gave them a B on timeliness, but the first rain wasn't their fault really, but nothing special was done to get back to us quickly and we already waited 2 weeks for the first appointment. Perhaps this is because they are popular, but I couldn't give them an A.) They were careful about moving us out of areas where they were treating and offered a guarantee. As we couldn't vacate the house, (we work at home and hadn't planned on it), we elected not to treat inside. The living room ants are not totally gone, so we will call them back under the guarantee. I was very pleased with their attention to safetey, consideration of our needs once they were going to treat and the overall professionalism of the exterminators. I would definitely recommend -- just plan for 10 days before they come and to vacate the house if necessary.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Jennifer B.
07/2015
4.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

KATHLEEN O.
07/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I needed prevention from sparrow nesting in my gutters. Work had to be rescheduled on the original date due to weather and I was promptly notified with a follow-up date for the next week. The prevention steps were completed on the scheduled day. Within a week the sparrows were inventive and found another nesting opportunity in a corner molding in my house siding. David from Colonial (who performed the gutter work) was working in the area and and had an opening in his schedule so Colonial sent him over the same day I reported the follow-up issue. Sparrows have moved on, no more issues. David and the Colonial Pest team were great to work with on this project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Richard S.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Independent Claims Service P.
04/2015
5.0
pest control
  + -1 more
unknown
Description of Work: good job getting rid of bee's at house in Auburn

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John M.
04/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Treat for ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Donna M.
03/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Robert D.
03/2015
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: Colonial Pest brought in 4 traps to catch a squirrel in my house who really liked my kitchen counter. After the traps were set, he was caught the next day. So far I appear to be squirrel free. The pest guy went above and beyond by walking the perimeter of my house to check for squirrel entry points. This involved walking through over a foot of snow. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan K.
01/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Killed wasps in wall. Checked for other nests. I signed up for 1 year protection since this is the second year I had wasps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Robert B.
01/2015
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: Provided exclusion and baiting services for mice. They were very thorough and communicated very well during the process. Problems seem to be resolved for the present anyway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Kevin M.
12/2014
5.0
pest control, animal removal
  + 0 more
See above.
Description of Work: We have had a mouse problem for several years. Until this year, it's been somewhat easy to manage. After replacing basement insulation for the 3rd time I decided to call in a professional. They came within 5 days and placed about 15 poison blocks around the basement and walked around the house filling any noticible holes with copper mesh. I haven't had a problem since. They weren't able to spray for other pests however due to the cold weather. The tech said to call any time we had a problem and they would come out again. They are scheduled to come back in the spring to spray. We'll see how that goes when we get there. Until now, the service was performed up to expectation. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Kyle M.
12/2014
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: Dave was great! He was professional, prompt and thorough. He explained what he was doing and why (specifically with regard to setting traps for mice, which wad my primary concern.) He let me know what the follow up schedule would be and that we could call anytime if we needed them to come back out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Claire A.
12/2014
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: I was very impressed with Colonial Pest Control. They were very professional, friendly and helpful. I had a mouse problem, they completed the work with a one year guarantee. They also noticed I had a hornets nest under my 4 season porch which they sprayed while they were here zt no extra charge. I would definitely use them again and have recommended them to several friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Donald L.
12/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Showed up right on time, performed service on a thorough manner with detailed explanations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$180

Gary S.
10/2014
3.0
pest control
  + -1 more
unknown
Description of Work: Technician arrived on time, basically loaded mice traps and palced accordingly...Seemed a little disorganized and not well informed...he did not walk perimeter to determine point of entry for mice...

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Colonial Pest Control Inc
I'm sorry we did not meet your expectations. We offer a 100% Satisfaction Guarantee and I can refund your money or perform the treatment again at our expense. Please let us know what I can do to make you happy. If you call ask for Rick our service manager.

Theresa S.
09/2014
4.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$360

Elizabeth L.
09/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Colonial Pest is currently installing bat exclusion materials to the 9 units of our condominium complex. So far it is going well. There are still 2 days left to complete the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Richard A.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: killed the ants!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mary B.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: During the past two years, we have used Colonial Pest for insect/pest control, termite Sentricon system installation, and bat control. The technicians/specialists have always been prompt and professional. The office staff is also responsive in scheduling appointments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jay M.
06/2014
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: sealed attic from bats and flying squirrels

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Laurie B.
06/2014
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: They have helped with bees and wasps and will come back as often as you need them. This service also covers mice and ants inside and out. Reassuring to know they will guarantee for a year. We also had them get squirrels out of the attic which they successfully did. They were very respectful and came back as much as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Margie L.
06/2014
3.0
pest control
  + -1 more
unknown
Description of Work: General pest control. Not convinced they properly addressed one of the issues that concerned us. Left trash behind, just not too impressed.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$275

Contact information

32 Lake Ave, Worcester, MA 01604

http://colonialpest.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Colonial Pest Control Inc is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Colonial Pest Control Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Colonial Pest Control Inc offers free project estimates.
No, Colonial Pest Control Inc does not offer eco-friendly accreditations.
No, Colonial Pest Control Inc does not offer a senior discount.
Yes, Colonial Pest Control Inc offers emergency services.
Yes, Colonial Pest Control Inc offers warranties.
Colonial Pest Control Inc offers the following services: Animal removal, home inspection, pest control & exterminating.
Fumigation.

Contact information

32 Lake Ave, Worcester, MA 01604

http://colonialpest.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM