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Star Locksmith

Locksmiths, Appliance Sales and Installation

About us

Star Locksmith is a family owned and operated business that strives to provide you with outstanding customer service and we guarantee all of its work. Our master locksmiths have more than 20 years of experience in the field in order to provide you with quality workmanship that is both friendly and honest. We offer a variety of services to help each customer with his/her own needs. Our primary goal is to ensure customers satisfaction; therefore, we make sure that our customers receive the best service with affordable price. Star Locksmith provides a wide range of locksmith and security solutions to greater Boston and its metropolitan area. Our services, Residential, Commercial and Automotive, are always fast, reliable and professional. We ensure our work and stand behind our workmanship; which means we guarantee full client satisfaction. All our services are completely mobile and confidential; and when it comes to affordability, we have offer the most competitive prices. Owner operated. Cost is determined by the job. Additional phone - (617) 782-9204. Additional DBA - Star Locksmith LLC. Award winning. We offer Auto, Residential & Commercial lock out services, lock re-keying, and sales & installation of dead bolts and other locks.

Business highlights

22 years of trusted experience

Services we offer

Locksmith

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0447 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 326-350 of 447 reviews

Connie H.
03/2011
5.0
locksmith
  + -1 more
Star Locksmith was great! I called on a Friday and Bulent was able to come Saturday morning. He gave us a reasonable quote and explained everything, and then was able to install all new locks and deadbolts on the spot. He was extremely professional, courteous, and careful. We will use Star again in a heartbeat for all of our locksmithing needs!
Description of Work: Star Locksmith replaced all locks and upgraded the deadbolts on all of the outer doors on our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Karen A.
03/2011
5.0
locksmith
  + -1 more
I thank my lucky 'stars' that, by chance, I found Star Locksmith! I'm a Realtor, and I work with a lot of vacant properties (some of them are pretty scary!). My first experience with Star was when I was assigned a 4-family listing in a "not so great" n'hood. All the locks needed to be changed ASAP. I started making calls based on an internet search. Even after explaining the urgency of the situation some companies couldn't help me for days, others never returned my calls at all. Which turned out to be a blessing! Star responded right away and Bulent came to my rescue within the hour. He assessed the situation and offered suggestions that saved quite a bit of money. He was polite, professional, and worked fast. (Getting out of that n?hood quickly may have been good incentive! :-)) Not only did he do a great job with the locks, he went above and beyond. Before he left he helped me secure all 4 units, nailed a couple windows shut, and even offered to stay while I took pictures and finished up. Since that day I?ve called them for all my jobs, including my own home. All the other agents in my office now use Star Locksmith, as well. They are by far the best locksmith company I've ever had the pleasure of doing business with. They're stuck with me forever now! :-)
Description of Work: I've been using Star Locksmith for close to 2 years now. I wouldn't use anyone else! I'm a Realtor, which makes me a frequent customer. My most recent listing is a vacant 2-family. The first job was to get into the house... Bulent, from Star Locksmith, accomplished this without doing any damage to the door or door frame. I've seen other companies totally wreck doors and frames while trying to get in. New locks were put on the main entrance and exterior door to the basement. Then all the other locksets in the house were disabled. When other Realtors and potential buyers are in the property we want to make sure none of the interior doors can be accidently locked, blocking access to other rooms or apartments. Here's another area where Star "shines" above the competition. Some companies suggest putting new locksets on interior doors which results in having to use, and keep track of, multiple keys. (Of course that also results in more money for them.) After changing or disabling all the locks Bulent made sure that all the old parts were picked up and disposed of. He double checked everything. He also made me multiple copies of the key at no extra charge - and made sure they all worked. That might sound like a little thing but it's really a huge help! Most other companies don't have the equipment in their vans or trucks to make keys at the house. You have to take the original somewhere to have duplicates made and then go back to the property to make sure they all work - which half the time they don't. It's really frustrating! Last, but definitely not least, Bulent also looked out for my personal safety - which is definitely not a job requirement for a locksmith. This property has been vacant for a long time and does not have electricity! While he was there Bulent went through the whole place with me, including the pitch-dark basement. He brought a flashlight and made sure there was nothing (or no one!) lurking in the dark corners. Star Locksmith actually cares about their customers, they're not just out to make a buck. They're prompt, efficient, professional, courteous, and will also try to save you money whenever possible. As always, it was a job well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

HARRIET W.
03/2011
5.0
locksmith
  + -1 more
I suspected foul play with my house keys from a valet service. The same day I called Star, Bulent Hatipoglu came and replaced the four locks. Very pleasant man. He showed his ID and business card before entering the house.
Description of Work: Replaced the locks on two deadbolts and two doorknob locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Heidi G.
02/2011
5.0
locksmith
  + -1 more
I selected Star Locksmith based solely on recommendations from here on Angie's list, and I was extremely happy with my selection. Mr. Hatipoglu responded quickly to my email requesting an estimate. Given the close location of his business to my house, his estimate was the lowest of those I received. He called to confirm our appointment and offered to come early given that I was going to be at the new house earlier than expected. He was extremely professional and friendly, even offering to help me carry in some boxes from my car. He offered suggestions about moving some of the lock hardware and provided estimates for each suggested approach. I would not hesitate to call Star Locksmith for any future lock or key needs.
Description of Work: I just bought a new house and needed the locks changed. Four doors, seven locks total. Also requested additional keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Heather G.
02/2011
5.0
locksmith
  + -1 more
Outstanding service. I called to get a quote. The price sounded good. He was at my house within an hour, quickly rekeyed the four locks and made copies of new keys. I paid exactly what I was quoted (including an Angie's list coupon and he also gave me the copies of the keys for free). I will definitely use Star Locksmith for my future needs.
Description of Work: Rekeyed 4 locks to all match, made copies of new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Whitney R.
02/2011
5.0
locksmith
  + -1 more
Wonderful experience! He was on time, showed me his card and ID when he arrived, and did a great job! We encountered a few issues along the way (old nail in his way, door edge was a bit too small for deadbolt) and he took everything in stride and had creative solutions to all of the issues. We were also working outside in the cold and snow! No problem. Then before he left he cut me two new keys because he noticed my key was a little bent. Definitely my go-to locksmith!
Description of Work: Bulent came and re-installed a deadbolt on our back gate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Kenneth G.
01/2011
5.0
locksmith
  + -1 more
Hutap showed up very promptly at the scheduled time. He was very friendly and eager to work on our doors. He answered our questions and offered a solution to the fact the company we bought our hardware for did not send us the correct locking mechanisms. He was very thorough and efficient in his work. He even went out of his way to clean up the wood shavings after he finished.
Description of Work: changed deadbolt on 1 door and added a deadbolt to another door which did not have one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Tom B.
01/2011
5.0
locksmith
  + -1 more
The service went perfectly. They showed up on time, fixed it quickly, it only cost me $100 and they did all I asked for and more.
Description of Work: Star Locksmith did work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jane L.
01/2011
5.0
locksmith
  + -1 more
Perfectly. Despite snow, arrival was on time. Estimate given. Shoes removed!
Description of Work: Three locks were re-keyed, one knob lock was installed. Four new keys were made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Sharon L.
11/2010
5.0
locksmith
  + -1 more
They did a great job - very quick, efficient and clean. Would recommend them to others.
Description of Work: I needed 5 locks rekeyed in a rental property I just purchased. Star Locksmith rekeyed all 5 to match and provided me the keys I needed, including "do not duplicate" keys for the renters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

alan G.
11/2010
5.0
locksmith
  + -1 more
We had mad arrangements to meet at the unit. He called to tell me he might be a little late and managed to arrive on time in spite of the heavy traffic. He worked quickly, was friendly and helpful with recommendations. Provided me with additional keys and completed the work sooner than I expected. I would recommend Star without reservation.
Description of Work: Bulent replaced the locks on a rental unit for me. A total of 4, one deadbolt and 3 in knob units. I requested a particular type of lock and he was able to provide it at a better price than the local big box home supply center.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Irene G.
10/2010
5.0
locksmith
  + -1 more
I called Star based on the recommendation of a friend who had recently locked herself out. Since I share a two family house, I wanted to replace my key, but retain the use of only one key, and not need two. He easily did so, making it clear he could do so if he had access to seeing my upstairs neighbor's key. He arranged to come the same day, completed the work quickly, and even gave me as many master keys as I asked for. I felt confident and secure in my choice to use their services.
Description of Work: Upon moving into my new home I had the locks changed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

IAN S.
09/2010
5.0
locksmith
  + -1 more
I called them at 11 AM - they said someone would be here between 1 and 1:30. They were here on time. He took the locking mechanism apart and we realized that is was not a standard front door lock. He took the locking mechanism out to his van and rebuilt a couple of the parts and was able to re-install the lock within an hour. Very professional. Explained and showed me the problems and what he was going to do to try to fix it. Well Done!!!
Description of Work: We have a front door lock that was unique/exotic and it literally broke in my hand. Star came out and literally rebuilt the locking mechanism in their van!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

STEVEN T.
08/2010
5.0
locksmith
  + -1 more
I would highly recommend Star for anyone. I never expected they would respond so quickly and get the job done so inexpensively.
Description of Work: My son stuck a nail file in the car ignition. I tried everything but couldnt get it out. I called Star based on Angies List recommendation. He showed up within 1 hr of call and got the obstruction out in 5 min and gave me a 10% discount for Angies List!! He was a life saver and very kind and professional!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Bow-Nan C.
08/2010
5.0
locksmith
  + -1 more
Bulent was extremely professional, friendly, and courteous. He asked me what locks i had purchased from Home Depot and when i showed it to him, he said actually i didn't need to expand the door lock holes because you can take off the "guard" on the lock for smaller holes. He gave me a discount and just helped me increase hole sizes, fix door alignment, and install the deadbolt locks on 2 doors. Overall, very satisfied!
Description of Work: Had 2 deadbolt lock holes that needed to be expanded to 1" and lock hole to 2 1/8". Instead he just installed the deadbolts i had purchased from Home Depot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Suvendra Nath D.
07/2010
5.0
locksmith
  + -1 more
It went very well. They came out the same day. Replaced (or put in new) dead bolts. Even threw in spare keys at no extra cost.
Description of Work: We needed dead bolts put into every door of a newly purchased house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Duane S.
07/2010
5.0
locksmith
  + -1 more
The technician came early!!! yes 15minutes early to the scheduled appointment, he was tidy, polite, very accomodating for the special locks we needed to installed, and I was amazed that he did all this in less than one hour.
Description of Work: 5 locks and deadbolts were installed, replacing several damaged locks and barrels that were basically unusable. He also straighted some hinges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Alison M.
07/2010
5.0
locksmith
  + -1 more
My experience with Star Locksmith was great. I called yesterday afternoon because we just moved into a new house and wanted to change the locks on both doors. We also wanted the two locks to have the same key. Bulent came out that evening and gave us a very reasonable estimate. When we decided to move forward, he already had all of the equipment necessary on his truck and he put in the two new cylinders are re-keyed them. He gave us four copies of the key at no additional charge. He was professional, quick and reasonably priced. I would highly recommend using his company and will definitely use him again in the future if we need a locksmith.
Description of Work: Changed front and back door lock cylinders and re-keyed so that both locks were on the same key after moving into a new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Tim F.
06/2010
5.0
locksmith
  + -1 more
Answered phone right away, get exact estimate, appt next day.. arrived on time. Very efficient.. definitely recommand
Description of Work: changed out deadbolt. new keys, fixed sticky back door.. very prompt,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

ELLEN R.
06/2010
5.0
locksmith
  + -1 more
I left a message with Star Locksmith this morning, and my call was returned within minutes. Bulent had availability today and was at my house within 30 minutes. He wears a badge with his name on and also handed me a card before stepping into my home. He was very professional and a nice person to work with. He went straight to work rekeying my locks and even performed a minor repair to make a lock work better. He also provided me with 5 keys. I highly recommend Star Locksmith.
Description of Work: Rekeyed 4 cylinders plus a minor repair to make a lock work better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

ANNE G.
06/2010
5.0
locksmith
  + -1 more
From beginning to end this was an excellent experience. Bulent returned all of my emails in a timely fashion. I scheduled the work a few weeks ahead but changed the day about four days prior. Bulent was able to accomodate the new schedule. Star locksmith was highly competent and professional. The work was done efficiently and quickly. The quality of the work was excellent. I would advise all to use this company.
Description of Work: Star Locksmith replaced four locks on three doors and made some extra keys. The front door was non-standard in that the door knob was offset from the door jamb by a non-standard distance (4 inches)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Theodore W.
05/2010
5.0
locksmith
  + -1 more
I called Star Locksmith and arranged for a time for him to come out that same evening. He diagnosed the problem but didn't have the replacement part. He quoted a price and said he'd have the part the next day. Due to my schedule I didn't even call until several days later. He scheduled to come out the same evening, completed the project, including the second lock. Very courteous and professional .. gave me the Angie's list discount ... and the prices was fair and consistent with his original estimate.
Description of Work: I have an Anderson sliding glass door which was unable to be unlocked with the key; the locking mechanism was damaged. I also had second foot lock which came with the door but which had never been installed. I asked Bulent to give me price for the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Andrew M.
05/2010
5.0
locksmith
  + -1 more
I booked this appointment about a month in advance. He was more than willing to come out on a Sunday which was accommodating our busy move-in schedule. He showed up a few minutes early, and was very pleasant and polite. He was happy to start in our daughter's room so she could nap after he was done. He tried to save us money where he could, and was happy to explain all our options, along with his recommendations. At one point, he was working in our basement, and saw me moving around boxes from the move, and offered to help move some boxes. That cemented the commitment to service this gentleman had. I was very pleased with the whole experience, and would use him again, and highly recommend him to anyone. The 10% Angie's List discount came in handy too!
Description of Work: Rekeyed all existing locks to match one key, and installed new locks, and door hardware for several rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Charles S.
02/2010
5.0
locksmith
  + -1 more
Very good service. I called him around noon and he was available to come over that afternoon. He showed up as scheduled and got right to work, fixing the lock and also giving me some advice on what caused the problem and how to avoid it in the future (it was in a vintage door that doesn't always close properly and sometimes we had to force the lock). He was very courteous and friendly, especially to our 5yo daughter who was curious about the work. I'd definitely use him again if we needed more work.
Description of Work: Fixed a broken lock on our front door (I just turned in its barrel).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

zulfiqar M.
02/2010
5.0
locksmith
  + -1 more
The company is excellent and I highly recommend them to anyone.The guy was polite and courteous. He gave us extra keys to get started. He comes from a family of locksmiths and knows what he is doing. His father was a locksmith as well. He was a really nice guy.
Description of Work: Star Locksmith came out and changed 10 locks in our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

170 Bedford Rd, Woburn, MA 01801

www.star-locksmith.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Appliance Sales and Installation

FAQ

Star Locksmith is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Star Locksmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Star Locksmith offers free project estimates.
No, Star Locksmith does not offer eco-friendly accreditations.
No, Star Locksmith does not offer a senior discount.
No, Star Locksmith does not offer emergency services.
No, Star Locksmith does not offer warranties.
Star Locksmith offers the following services: Locksmith

Contact information

170 Bedford Rd, Woburn, MA 01801

www.star-locksmith.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM