This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
RestorePro, Inc., is a trusted restoration company serving New England since 1997. We have established a reputation for quality and integrity over the years with property owners and insurance companies.
RestorePro, Inc., was founded by Brian Bilowz, originally servicing carpet cleaning accounts. The company has grown to include a fleet of trucks and employees providing full service restoration and reconstruction services.
We are committed to excellence in all areas of our business and our commitment includes employee background checks and verifications. Our certified professionals have the training and experience required to restore property and contents to a pre-loss condition.
RestorePro, Inc., is dedicated to providing the best service in the industry by consistently communicating with every customer, exceeding expectations and standing by our work. When every second matters and you have to make the right choice call RestorePro, Inc., you can count on us!
RestorePro helped us during a stressful emergency. They were helpful and easy to communicate with. They did a good job and followed up to make sure everything was in good shape.
Rating Category
Rating out of 5
Adam N.
04/2024
3.0
Invoice was higher than quote. Lack of communication on when work would be complete.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
4.0
Susan R.
06/2023
5.0
This company was efficient and reliable and most importantly very nice to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christian M.
03/2023
5.0
I recommend them without hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara L.
06/2022
5.0
Responsive and thorough Great communication and follow up
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary S.
12/2021
5.0
Very happy with the results
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary Grace S.
11/2021
5.0
RestorePro staff members were all very knowledgeable, professional, and responsive in dealing with a flood in my basement. I was impressed by how quickly they responded after my initial call, and how frequently they communicated with updates and check-ins. I highly recommend their services!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Arthur P.
10/2021
4.0
Organized courteous and efficient
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Alanna K.
09/2021
5.0
Excellent service. If I ever have the need, I will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,500
Bruno J.
08/2021
5.0
Excellent job
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
5.0
Elana M.
07/2020
5.0
Nice guy. Removed the water for a reasonable price and did a food job. Explained why the sump pump wasn’t working as well as it should. Cleaned and satirized after.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rob N.
04/2020
5.0
They did a great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alice W.
01/2020
5.0
I'm totally delighted with the work that RestorePro did to deal quickly with the flood and water damage in my basement. RestorePro's treatment removed the standing water and dried my belongings so I can sort and decide on next steps. They removed damaged wet debris from my premises quickly and efficiently. Their personnel were, without exception, professional and simpatico, in person and on the phone. I greatly appreciate that each employee's business card had both the employee's email address and a good color picture so I could easily identify which person I had encountered. I recommend Restore Pro enthusiastically to anyone who might need competent and compassionate help with restoring property after serious water damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Zhen H.
07/2018
5.0
They immediately responded to my request about water damage late at night. Their work about water mitigation was very thorough, making sure that every piece of wet materials is taken care of. I also used them for the reconstruction and is very satisfied with that as well. Their communication is top-notch, and they keep me in the loop as to what they're working on and what's the next step. They also handle all the communication with the insurance company. Overall, they have made the whole process a lot less stressful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roxana W.
04/2018
5.0
Our basement flooded when the sump pump failed and they came right away and extracted the water and set up a dehumidifier and fans to dry it out. They were great
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Bonnie C.
09/2017
5.0
We had what turned out to be a leak in the water main and ultimately Boston Water had to fix it. But Restore Pro came and bailed us out. They also installed a pump so the flood did not continue. They are not plumbers or experts on the cause of water in the basement, but really solid for removal. and prompt which is important
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dennis S.
06/2017
5.0
Matt was great stayed here until after 1 am to make sure the problem was resolved!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
harold s.
03/2016
5.0
Fast, reliable,courteous,professional would recommend them to anyone and everyone
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Raymond M.
10/2015
5.0
The team and the company were top notch. They were very personal and knowledgeable. They removed all parts of the room that were effected by the sewage back up and were just a pleasure to have working here. I highly recommend and endorse RestorePro.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judy B.
09/2015
5.0
Wonderful to work with. We had a water leak in the basement that flooded most of the floor area, damaging some stored items. Luckily, it didn't get very high before the water was turned off. Still, we had to replace the flooring, dry the whole space, open the walls, etc. We had several different crews -- moving, cleaning, repairing -- all of which knew what they were doing, and did it well. The manager, who virtually held our hands thoughout the whole process, was very responsive, accommodating, and nice! We highly recommend RestorePro.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Cynthia T.
05/2015
5.0
RestorePro came and cleaned up dirty basement floor from sewer backup. They arrived within a few hours of phone call and were very fast and professional.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Michelle Q.
07/2013
5.0
In a word: AMAZING! The neighbor's pool burst and left our pool, yard and basement overflowing with dirty water, sediment and mud- it was literally a disaster on July 4th. RestorePro came out right away (July 5th) and cleaned the basement and backyard. The men were fabulous and did a phenomenal job of cleaning and hauling away bags of sediment. I don't know that they have ever tackled a job like this, yet they were so accommodating. Brian kept me in the loop all the way, as did the courteous gentlemen who had the unfortunate task of cleaning a back yard in 90 degree plus weather. A+