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NEWPRO

Windows, Bathtub Restoration, Kitchen and Bath Remodeling,

About us

NEWPRO Home Solutions is New England’s leading direct-to-consumer home improvement solution provider. Founded in 1945 and led by three consecutive generations of family, the NEWPRO team of over 300 employees is committed to delivering a worry-free, hassle-free home improvement experience.  A customer-first mindset, combined with interactive design tools and innovative technology, has earned NEWPRO a reputation as a market leader. With a corporate office in Woburn, MA, and multiple offices and satellite locations in Northern and Southern New England, NEWPRO strives to be a “home improvement partner for life.”

Business highlights

79 years of trusted experience

Services we offer

Install & Replace- Windows, Doors, Siding, Roofing, Bathroom Remodeling, Walk-In Baths

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.0188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
10%
3
7%
2
10%
1
23%


Rating CategoryRating out of 5
quality
4.3
value
3.6
professionalism
4.1
responsiveness
4.2
punctuality
4.4
Showing 1-25 of 188 reviews

Aviva M.
09/2024
5.0
bathtub refinishing
  + -1 more
Newpro was as close to perfect as humanly possible. They accommodated me, when I faced serious life changes that impacted the timing of the project, and when they came for the installation were amazing! The job was completed quickly, with minimal mess, and most importantly, the shower is gorgeous and highly functional.
Description of Work: Tub to shower conversion

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38,000

Stephen B.
09/2024
5.0
bathtub refinishing
  + -1 more
We had a new tub installed along with acrylic walls. It was very neatly installed and there were no issues. Our contractor, Ken D. was very communicative, punctual and tidied up after the work was done for the day each day. The coordination between NewPro and the town inspectors was also smooth.
Description of Work: Old bathtub and tiling was pulled and replaced with a more durable acrylic tub and wall. New water fittings and shelving were also installed. It looks very modern and clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Joe B.
08/2024
5.0
bathtub refinishing
  + -1 more
I don't know how anybody could give less than 5 stars. I would give 10 stars if I could. Not only is my new shower beautiful but I am super impressed with the attention to detail that was put into it. Our installer was friendly, professional and super good at what he does. Job completely done in just a little over 24 hours. We couldn't possibly be any happier. Thank you Newpro !
Description of Work: Tub to shower conversion

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ReyAnn G.
08/2024
5.0
home remodeling
  + -1 more
Our bathroom looks great! The Newpro representative, Kenneth Geoffroy, was highly skilled and did wonderful work. We couldn't be more pleased.
Description of Work: Install step-in shower in place of bathtub, install tile, plumbing work, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

Jennifer A.
07/2024
5.0
home remodeling
  + -1 more
Excellent service, communication, and quality of product. Thank you Ken D for the most beautiful new shower!!!!
Description of Work: New bath surround and shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Hugo L.
06/2024
5.0
bathtub refinishing
  + -1 more
We had our bathtub redone by Newpro several years ago. Since the installation, we have had issues with the caulking turning moldy or coming off between the tub and shower wall. Newpro has come back to replace the caulking three times with timely and professional service at no additional cost to us. I highly recommend them for their knowledge and customer service. Al Romano came by to do the work today . He came early and finished the work in record time. I hope we get him again when we need service.
Description of Work: Replace caulking between tub and shower wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew G.
06/2024
5.0
doors
  + -1 more
Paul and Pauline did a fabulous job installing our new sliding glass door
Description of Work: Replace sliding glass door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria S.
02/2024
5.0
home remodeling
  + -1 more
Dean from New Pro is always on time, courteous, and professional. I have never had an issue with customer service or response time from New Pro. The customer service is excellent.
Description of Work: Bath tub replaced due to mold.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy S.
02/2024
5.0
bathtub refinishing
  + -1 more
Dean showed up on time, very professional and attended to the issue quickly! Thank you for the fast resolution!
Description of Work: Recaulk the shower and removed the mold

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda D.
02/2024
5.0
bathtub refinishing
  + -1 more
Setting up an appointment and selecting our new tub was easy. The materials came in faster than expected and we were able to schedule our install in less than a week. The job itself took a little longer than expected (2 days instead of 1), but our old tub was cracked and our home is almost 70 years old. The installer Darrell Interbartolo was prompt, kind, and courteous. He did a fantastic job and made sure to protect the other areas of the house from damage. He checked in and offered advice regarding the setup and kept me informed of what was going on. He’s welcome back to work on my house anytime!
Description of Work: We had a cracked fiberglass tub that was leaking into our basement. We had a new tub and surround installed. This included new fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Virginia M.
01/2024
5.0
home remodeling
  + -1 more
This was a smooth transaction from start to finish. Eric arrived this morning and got right to work removing our 70+ year tub/shower. By late afternoon we had a beautiful new tub. He was pleasant and left everything looking beautiful.
Description of Work: Replace tub/shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,900

Craig G.
12/2023
5.0
replacement windows
  + -1 more
Professional, high quality, and quick! Newpro had Dustin and Drew out to our home well within the expected window and I was impressed how quickly and effectively the two of them got our 5 windows installed in just one day. (They were also very courteous about our animals and making sure if they had to pass through the back yard that the gates were closed if the dog was out :D). After years of drafty bedroom windows the family has been able to sleep comfortably again with minimal disruption from the install process. These guys were great and we'll definitely go with them again when we eventually need our other windows replaced.
Description of Work: Replaced 5 windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,207

Bill S.
12/2023
5.0
replacement windows
  + -1 more
Billy and Garrett were outstanding. They made the whole process as simple as can be for me which was just what I wanted. They were very friendly and communicated options to me. I would highly recommend these gentlemen! Much appreciated guys!
Description of Work: Old leaky, living room window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Touch H.
11/2023
5.0
bathtub refinishing
  + -1 more
Love the products, looks excellent job well done.
Description of Work: Walked in shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna H.
10/2023
5.0
remodeling
  + -1 more
I'm so happy with my new shower! My installer Darrell Interbartolo was amazing. He was on time and very professional. He was very respectful of my home and made sure everything was clean when he left. He did an absolute perfect job. The plumber they sent to update the pipes, Paul Moon, was really nice and he also did a great job. If I could give my experience from start to finish 6 stars I would!
Description of Work: removed old tub and tile and installed new shower and updated piping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tricia S.
10/2023
5.0
bathtub refinishing
  + -1 more
Installation of our NewPro shower couldn’t have been more professional thanks to our technicians Mike G and Ken D. Mike was the installer that came the first day and did the first part of the installation. Not only was he on time and professional, he made sure the place was left spotless. Mike was very easy to talk to as he explained everything he was going to do as well as what to expect when Ken D came the next day to finish the project. 2nd day, Ken was on time and again very professional. He finished the job quietly and quickly ( I still don’t know how he got those heavy glass doors up the stairs so quietly) and went over all the paperwork to make sure we were educated and happy! He also made sure to adjust our final cost as we did remove one of the ordered shelves. These guys are too notch! I hope NewPro knows how lucky they are to have them representing their Company! I would not hesitate to recommend NewPro to friends and family solely based on my experience with these guys! Thanks Mike and Ken!
Description of Work: Installation of our NewPro shower couldn’t have been more professional thanks to our technicians Mike G and Ken D. Mike was the installer that came the first day and did the first part of the installation. Not only was he on time and professional, he made sure the place was left spotless. Mike was very easy to talk to as he explained everything he was going to do as well as what to expect when Ken D came the next day to finish the project. 2nd day, Ken was on time and again very professional. He finished the job quietly and quickly ( I still don’t know how he got those heavy glass doors up the stairs so quietly) and went over all the paperwork to make sure we were educated and happy! He also made sure to adjust our final cost as we did remove one of the ordered shelves. These guys are too notch! I hope NewPro knows how lucky they are to have them representing their Company! I would not hesitate to recommend NewPro to friends and family solely based on my experience with these guys! Thanks Mike and Ken!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl R.
10/2023
5.0
doors
  + -1 more
Customer service was great right from the start. I received multiple updates and reminders once my order was confirmed. My consultation with Michael B. was great, he was very easy to work with and explained in detail, my color and material options. I was fascinated by the option of viewing my choices on an iPad, which proved to be very helpful in my purchase decision. The quality of our door is solid, and I’m impressed with the workmanship, that creates a beautiful and safer improvement to the front entrance of my home. The installers, Paul and Paulie were polite, on time and respectful of my property, inside and out. They cleaned up after themselves and their attention to detail was impressive. Once the installation was completed, Paul explained product care, maintenance and warranty information to me. It was a great experience, from start to finish and I would highly recommend Newpro.
Description of Work: Full replacement of front entry and storm door. Including full frame and entry threshold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon M.
09/2023
5.0
siding
  + -1 more
I had a massive siding done. The experience was great from start to finish. It started with my consultant Bralio(Bruno) whom got me a good deal with NEWPRO. The project manager Todd, chief of the siding crew Oliver, and Brian assistant to the project manager. The electrical crew was amazing too. The siding job was completed in a timely manner and professionally done. The utmost respect was shown to my property. Everything was left clean. The project management team lead by Todd ensured that every thing before, during, and after the completion of job was properly communicated and done in a timely manner. I had an issue with a little rust and Todd ensured that it was taken care of by Brian. Todd ensured that I have direct means of communication if ever the need arise for anything. Thanks. Team work made the dream work.
Description of Work: Did siding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$34,000

John H.
09/2023
5.0
siding
  + -1 more
The company sent Bruno Senna as a representative and he explained how the project would go and how their products were superior to most. They got the project started in a timely manner and did a fantastic job. I could not be happier with their work.
Description of Work: Replace 3 sides with vinyl siding & new gutters front and rear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34,704

Kristen M.
07/2023
5.0
replacement windows
  + -1 more
Just got Newpro windows installed!!!! Amazing experience start to finish. I love my windows if you need windows Claude’s the best!!!
Description of Work: Had several windows in our home replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Dianne M.
07/2023
5.0
bathtub refinishing
  + -1 more
We were totally satisfied with the crew that came in to install our shower and remove the old tub. Pete and his crew showed up on time and got to work right away. He was friendly, courteous and very knowledgeable answering our questions. I didn’t expect they would do the job in one day but was thrilled when they said “we’re all done!” It looks beautiful and we would highly recommend New Pro to get the job done. Thank you very much! Dennis & Dianne Martin
Description of Work: Removed old tub and installed a shower

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Elizabeth V.
06/2023
5.0
home remodeling
  + -1 more
My shower was getting this black mold and no matter what I did help removed the black stuff. I called Newpro for service and Dean came to the rescue. He a fantastic job. He was excellent! 👍👍👍⭐️⭐️⭐️⭐️
Description of Work: Shower was getting mold and needed treatment. The shower has life time guarantee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay W.
05/2023
5.0
bathtub refinishing
  + -1 more
Wes and crew showed up on time, they were well organized, protected nearby areas, were efficient and were very pleasant. The job looks great and went perfectly.
Description of Work: Removed bathtub and installed a modern walk-in shower.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,500

Candice W.
04/2023
5.0
doors
  + -1 more
They were very nice and professional, however a little to pricey for my budget.
Description of Work: Front door and window replacement.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


alice M.
04/2023
5.0
bathtub refinishing
  + -1 more
Tub to shower conversion went well in one day. Very happy with Danny, the finished job, the great cleanup, great customer service. No concerns, very pleased! Would highly recommend!
Description of Work: tub to shower conversion

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Contact information

26 Cedar St, Woburn, MA 01801

http://www.newpro.com

Service hours

Sunday:
9:00 AM - 3:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Bathtub Restoration,
Kitchen and Bath Remodeling,
Doors,
Siding,
General Remodeling,
Roofing,
Gutters,
Screen repair,
Insulation,
Remodeling - Modular & Mobile Home,
Basement Remodeling

FAQ

NEWPRO is currently rated 4 overall out of 5.

Sunday: 9:00 AM - 3:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

NEWPRO accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, NEWPRO offers free project estimates.
Yes, NEWPRO offers eco-friendly accreditations.
Yes, NEWPRO offers a 5% senior discount.
No, NEWPRO does not offer emergency services.
Yes, NEWPRO offers warranties.
NEWPRO offers the following services: Install & Replace- Windows, Doors, Siding, Roofing, Bathroom Remodeling, Walk-In Baths

Contact information

26 Cedar St, Woburn, MA 01801

http://www.newpro.com

Service hours

Sunday:
9:00 AM - 3:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM