Newpro Operating, LLC

bathtub refinisher, home remodeling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

NEWPRO Operating LLC. has been meeting the needs of New England homeowners for more than 75 years. Family-operated for three generations, NEWPRO offers custom bath and shower replacements, tub-to-shower conversions, walk-in showers, and tub and shower surround wall systems. Other services include replacement windows, doors, insulated siding systems, roof replacements, and Luxury Vinyl Plank flooring. NEWPRO's best-in-the-industry warranties on product and labor combined with exceptional installation practices and standards set us apart from the rest. Expect a worry-free, hassle-free experience from start through the life of your product with NEWPRO. NEWPRO Home Solutions are the choice for superior performance, beauty and safety.

Business highlights

80 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.82,871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 2826-2850 of 2871 reviews

George C.
05/2014
3.5
communication within the company does not appear to be a priority. they almost lost my business, pre-sale, because I had to chase them.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro
$6,000

Diane G.
04/2014
4.0
Expensive, but better quality than you can find locally. Finished in one day as promised. Looks great

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$6,653

Stephen K.
04/2014
3.0
The screen makes it look really dark and tough to see out of especially on rainy days. Just way too much money for the windows versus other available ones.

Rating CategoryRating out of 5
quality
3.5
value
1.5
responsiveness
4.0

$10,221

Rachel B.
03/2014
4.5
Excellent work, on the high end for cost. The people who sold us the windows were knowledgeable about their product. It felt a little sales-pitchy, but I know what I want and wanted a quality product and so this did not bother me. Their sample materials were useful in helping me to understand what I was purchasing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Donna V.
03/2014
3.5
we had a shower installed. the shower material is very good. the caulking work not so good but they did come back to rectify the issue. also for the higher cost, they only sent one person to complete the job and it took him over ten hours and he probably got tired at the end when the caulking was done. a two man team would be more desirable.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$8,653

Joe s.
11/2013
4.0
No question about it; the quality of the "3" pane windows are great; the work was done in a timely manner and done very professionally, too! However, for the cost that I am currently paying for the windows is something that I would have carefully considered before I actually signed the contract. In any event, I am still a satified customer!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro
$7,337

ROLAND L.
11/2013
5.0
They met all my concerns, asked questions and they answered with respect. The crew are hard workers. I'm pleased with the appearance of my house. Job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim K.
11/2013
3.0
They're 25 - 50% more costly than competitors. Check back in 15 years and the next owners of our house will let you know if it was worth it.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$8,524

Ann Marie C.
10/2013
5.0
Newpro has the product I wanted, fully insured company, dedicated team that does my job and my job only until it is done. They did troubleshooting, gave honest recommendations and got the job done. My house looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$18,011

Mark N.
10/2013
4.0
The work was done in a timely fashion and professionally. The job was replacing 14 windows in a townhouse and two sliding doors. They arrived on time and were ready to go. They stated that the job would take all day and it did, the installation of the windows went great. I would give a 5 overall, except that they didn't do a good job cleaning, they finished when it was dark outside, they should have accounted for this, and brought lighting. I took 3 hours cleaning up the interior and exterior of my home. Needless to say. I spent a lot on this job, and I shouldn't have to clean up after the job

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$16,000

Donald C.
10/2013
4.0
Work done in a timely fashion

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Elliott T.
09/2013
5.0
Top of the line windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,974

William O.
08/2013
5.0
The contractor and installer worked Well with me to make sure I was completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claudette L.
07/2013
5.0
I could not be more pleased with the service, courtesy and quality of the windows and the completed work. I had some finish work to be done around the windows as my project included changing out the type of window I previously had -- the men did a wonderful job putting in the windows and doing the trim work. High praise for two very nice installers. Many other replacement window businesses will not do this work, they will just put in a window that fits exactly in the original space. I plan call them again for another project. Pricey but worth it!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dianna G.
07/2013
4.5
We felt the product was pricier than others, but still went with it as the warranty is pretty good. I did have a few issues at first, but they were taken care of promptly. Other than that everything was done in an efficient and timely manner. I had not only my regular window replaced, but additional windows added in. The construction was finished and looked great!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$13,500

Michael S.
02/2013
N/A
From the beginning call to the completion of the project, every person we had contact with was courteous and professional. The product is amazing - we know we have the best looking ones in our neighborhood. In fact, we were so pleased, we hired them to replace our storm doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,400

George G.
08/2010
4.0
Great people. Knowledgable. Good product. Service timely and efficient. A bit pricey.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Steven M.
06/2010
4.0
quick response; salesperson was well informed, polite and helpful; installation was done quickly and neatly; product was quite expensive

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

marei l.
11/2009
5.0
Polite,Well-mannered,Knowledgeable.Professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
HIC.0605216
Trade License Locale
MA
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

bathtub refinisher,
home remodeling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 5:00 PM

Newpro Operating, LLC accepts the following forms of payment: CreditCard
Yes, Newpro Operating, LLC offers free project estimates.
No, Newpro Operating, LLC does not offer eco-friendly accreditations.
No, Newpro Operating, LLC does not offer a senior discount.
No, Newpro Operating, LLC does not offer emergency services.
Yes, Newpro Operating, LLC offers warranties.

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM