Newpro Operating, LLC

bathtub refinisher, home remodeling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

NEWPRO Operating LLC. has been meeting the needs of New England homeowners for more than 75 years. Family-operated for three generations, NEWPRO offers custom bath and shower replacements, tub-to-shower conversions, walk-in showers, and tub and shower surround wall systems. Other services include replacement windows, doors, insulated siding systems, roof replacements, and Luxury Vinyl Plank flooring. NEWPRO's best-in-the-industry warranties on product and labor combined with exceptional installation practices and standards set us apart from the rest. Expect a worry-free, hassle-free experience from start through the life of your product with NEWPRO. NEWPRO Home Solutions are the choice for superior performance, beauty and safety.

Business highlights

80 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.82,871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 2776-2800 of 2871 reviews

Susan M.
07/2016
4.7
Great job but pricey

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Pamela P.
07/2016
5.0
The workers were excellent and very professional. They did a bang clean up job, too. I highly recommend New Pro

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$20,000

Anirban C.
06/2016
4.5
Their quality is really good - on time delivery and friendly pros. Price is a little high.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$12,500

Steven G.
05/2016
3.0
Your order will take approximately 2 months as they dont stalk what they sell

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
2.0

Yes, I recommend this pro

Clairtide A.
05/2016
5.0
Great people, honest, polite,,good workers, and great work..no complaints, I'm happy with my bathroom 😃😃👍🏿. Thank you Newpro, Derrick, roger, and Matt.. Bravo!!! Bye. Clairtide Aly..

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dan H.
05/2016
5.0
Customer service is great, everything should be installed within the next few weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia A.
05/2016
5.0
Very good quality, did COMPLETE install from the outside in. Screens are quite impressive. Best installers I have ever had the pleasure of working with! Professional, knowledgeable, personable and they cleaned up everything, even wiped down the stairs! Great product EXCEPTIONAL customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chuck M.
04/2016
5.0
Great company and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$21,300

Maureen B.
12/2015
1.0
They took my down payment of 2,564.00 on 11/9 I called them 2 weeks ago to find out when they would do the install and they would not give me a date.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Nancy F.
12/2015
5.0
They are the best energy efficient windows you can buy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,400

Ajit A.
12/2015
0.5
Not responsive. Failed to complete work twice. First time failed to show up on the agreed to date. Next time, showed up without the all the material. Stood up customer whose deposit NEWPRO has already cashed in October twice. Customer representative failed to call back even after committing to call on both the occasion. Lowest of low customer concern. Worst company I have ever dealt with So much for family owned company with customer commitment.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$8,700

Valeria L.
11/2015
5.0
Although the presentation was rather lengthy, it was very informative. The product I purchased was more expensive than others, but I believe it is superior to others. You get what you pay for. I noticed the difference almost immediately and the windows look great! I plan on getting the rest of the windows replaced in the Spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$16,000

Vivian W.
11/2015
5.0
the first person came to my house with out bring in the windows and he smelled of smoke cigarette. The second person did excellent and he did a great job and I brought six windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Cristy S.
10/2015
5.0
Great company the work looks good, they were professional and left the work area clean inside and out

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John G.
10/2015
3.0
Prompt service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$10,000

Robert T.
10/2015
4.0
Salesman was very helpful, but he did press us to decide on first visit, and given a discount, we did. The installation was scheduled very close to his estimated date. The plumber & Newpro installer Eric were prompt and super professional. We are very satisfied with the result of what started as a bath crisis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
HIC.0605216
Trade License Locale
MA
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

bathtub refinisher,
home remodeling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 5:00 PM

Newpro Operating, LLC accepts the following forms of payment: CreditCard
Yes, Newpro Operating, LLC offers free project estimates.
No, Newpro Operating, LLC does not offer eco-friendly accreditations.
No, Newpro Operating, LLC does not offer a senior discount.
No, Newpro Operating, LLC does not offer emergency services.
Yes, Newpro Operating, LLC offers warranties.

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM