Newpro Operating, LLC

bathtub refinisher, home remodeling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

NEWPRO Operating LLC. has been meeting the needs of New England homeowners for more than 75 years. Family-operated for three generations, NEWPRO offers custom bath and shower replacements, tub-to-shower conversions, walk-in showers, and tub and shower surround wall systems. Other services include replacement windows, doors, insulated siding systems, roof replacements, and Luxury Vinyl Plank flooring. NEWPRO's best-in-the-industry warranties on product and labor combined with exceptional installation practices and standards set us apart from the rest. Expect a worry-free, hassle-free experience from start through the life of your product with NEWPRO. NEWPRO Home Solutions are the choice for superior performance, beauty and safety.

Business highlights

80 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.82,871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 2676-2700 of 2871 reviews

John S.
06/2018
4.5
It was good dealing with this company.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Lee-Ann F.
06/2018
4.5
Even though we had a minor delay with getting them in because of newpro having to keep with an old design of our picture window, nrwpro stayed right on top of exact specifications. The windows are wonderful. Great job New Pro. A++

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roni or Chris E.
06/2018
5.0
They were very professional. Work was done in a timely manner. We had no issues with this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$13,000

Bryan W.
06/2018
5.0
Fast and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon C.
06/2018
4.5
They were at the high end of the estimates I received to have my roof redone but the company has a long history and great reputation. The work and materials were guaranteed. A financing option was available with a great rate. The work was completed in the time frame promised. Their crew did a really good job of cleaning up when they finished.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

F G.
05/2018
4.5
Great job.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Richard B.
05/2018
5.0
This Co. worked with me from the very beginning , with setting up the very first meeting to when it would start, to the clean up at the end. Good work Newpro.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William & Jean F.
05/2018
5.0
When they left it was as if they were never here, except I had a new bathroom! Very professional and meticulous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beth S.
05/2018
5.0
They did a great job despite all the very challenging weather we had in March. House looks great and Enver was a pleasure to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$28,000

George B.
04/2018
4.5
did a great job, workers were easy to communicate with

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Elisabeth W.
04/2018
4.5
Very professional and personable as well. Worked hard in doing an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Dwayne T.
04/2018
3.5
Other than price being extremely marked up ($1,000 difference between brushed nickel and chrome hardware....it’s a shower head, faucet and shower curtain...really??!!) The product looks very nice in my home.

Rating CategoryRating out of 5
quality
4.5
value
1.0
responsiveness
4.0

Yes, I recommend this pro

stephanie r.
04/2018
4.5
Loved them

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$500

Bill E.
04/2018
4.0
The installers were excellent. On time, neat and explained what we needed to know.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
2.0

Yes, I recommend this pro

John K.
04/2018
2.0
After the first attempt, we hated what they installed. After weeks of fighting with them a "manager" came to our home and agreed that we didn't get what we ordered. Replacement parts were ordered and a month later were installed. After a couple of months we started to develop mold on the silicone adhesive used to attach the wall panels. We fixed this ourselves by cleaning it and installing better grade silicone that is actually a mold/mildew deterrent.

Rating CategoryRating out of 5
quality
2.5
value
2.0
responsiveness
1.0


Shirley L.
04/2018
4.5
The salesman that measured the tub fitting screwed up. This is an old house and fitting the tub into the area was crucial to the measurements. The company brought in a plumber at no cost to shorten the heating pipe so that the tub would fit. Overall I was very happy with the exception of the finish work which not due to the work of the installers. I did not like the work of the plumber used.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Felix F.
03/2018
5.0
Execellent quality and customer service. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wayne B.
03/2018
3.0
They where going to remove vanity and apply wall covering behind the vanity. What they did was good and but it was not what I paid for.

Rating CategoryRating out of 5
quality
3.5
value
2.0
responsiveness
3.5

$9,983

Frances B.
03/2018
5.0
We hired NewPro to upgrade our bathroom. They installed their one piece tub and shower, floor to ceiling. We also had them install the same material wainscoating half way up the wall. They also installed our new toilet, sink and cabinets. We had a misunderstanding and they came out the next day and fixed everything to our liking. We also had the same material put in our kitchen. It looks like subway tile but no grout between the tiles. These areas will never need to be updated again. They are beautiful. NewPro did an excellent job and I highly recommend them. We are so glad we had them do this upgrade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gina B.
02/2018
5.0
A little expensive but 100% worth every penny! They did everything all in one day and cleaned up everything. It came out even better than I was expecting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charlotte W.
02/2018
5.0
We were truly impressed with the three in home workers that showed up at our door. Extremely polite, just friendly enough and worked diligently on the project all day, Made sure the rugs were covered with drop cloths, suggested we close off the other rooms, in case of dust ,even measured the existing shower curtain to assure that the rod would be placed high enough Final clean up was good and the tub looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beth L.
02/2018
4.0
The representative was honest, helpful and funny. The workmen were very good at what they do. However, very expensive for just a shower. Perhaps, the quality will prove it was worth it over time. The replacement hardware is not what I expected...doesn't do what my old set did. Didn't ask the right questions, made assumptions.

Rating CategoryRating out of 5
quality
4.5
value
2.0
responsiveness
4.5

$7,000

Cindy Y.
02/2018
5.0
The quality of the product and install were outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,300

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
HIC.0605216
Trade License Locale
MA
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

bathtub refinisher,
home remodeling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 5:00 PM

Newpro Operating, LLC accepts the following forms of payment: CreditCard
Yes, Newpro Operating, LLC offers free project estimates.
No, Newpro Operating, LLC does not offer eco-friendly accreditations.
No, Newpro Operating, LLC does not offer a senior discount.
No, Newpro Operating, LLC does not offer emergency services.
Yes, Newpro Operating, LLC offers warranties.

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM