New England Closets

It was so good and very professional.

After meeting with a number of closet companies, we hired New England Closets to design and install a walk-in system for our Master bedroom and a reach-in system for our Guest bedroom. Outstanding job in every respect. We worked mostly with Jeff, the company owner and president. He was great -- knowledgeable, helpful, and patient throughout. He took the time to make sure that the closet systems were what we wanted. The result was beautiful and functional. It perfectly met our needs considering that we had an oddly shaped space to work with. He provided us with computer-generated images of the system that enabled us to see exactly how everything would look...and fit. Gerard, the installer was great too -- efficient, clean, and professional. The quality of the materials used and the workmanship were excellent. Compared to other companies, New England Closets is very price competitive, and unlike some companies, they did not try to up-sell a more elaborate or expensive system than we needed. We would use them again in a minute if the need arose and would recommend them to others without hesitation.

We had 3 closets done. They are fabulous and we love them.

Their work was great. And closet installations went very quickly.

We hired New England Closets to upgrade a walk-in closet, a pantry and some kitchen cabinets in our new home. We had downsized and needed to make our storage as efficient as possible. From start to finish, this was an outstanding experience. Heather, our closet designer, came to the house to take measurements and learn about our needs. At the end of her visit, Heather showed us a computer-generated image of how the new closet would look. The design was much better than what we had in mind! Then Jeff came to evaluate our kitchen and pantry and make suggestions on improvements using their Shelf Genie products. We agreed to go ahead with both projects. When the materials were ready, Gerard, the installer, called to make an appointment that was convenient for us. When he arrived, the first thing he did was to put drop cloths anywhere he would be walking. During the installation, Gerard asked several questions to be sure that everything would be just the way we wanted. When the installation was complete, he took the time to show us how it all worked and he explained about the lifetime warranty. After putting away his tools, he came back in with a vacuum – you would never know that anyone had been working there! The quality of the materials and the workmanship is outstanding, much better than we expected. The two projects were reasonably priced and everyone at New England Closets was polite, professional and very knowledgeable. We always like to work with local companies rather than big national chains, and this is why. When friends come to our new home for the first time and ask for a tour, the ladies spend so much time admiring the closets, that I have to go back to see if they got lost! When a walk-in closet and a pantry become the highlights of the 50-cent tour, that says a lot about the quality of the design and product!

The services were excellent from the consultation to the design to the installation

I couldn't be happier with my new closet. Jeff worked within the space we had, incorporated my ideas with his own vision, then installation was done in a day. Absolutely perfect from beginning to end.