LOHRMAN HVAC INC

Great. Excellent!! They call back and came to do job.

unknown

Thank you Lohrman HVAC for being able to service my Mitsubishi ductless air conditioner so quickly. I called late on a Friday when the temp reached 95 and my AC was blowing hot air in my office. You came out first thing Monday morning and the technician did a fantastic job of cleaning and charging my ac unit. He communicated with me throughout the service call and we are extremely happy. AQ Marketing, Inc. Woburn, MA

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I am not a HVAC expert, so I don't know what kind of fancy work was done on my HVAC unit. It is a spring/summer inspection and tune up, they charged me $375 for one man, 1.5 hours of work. There was a mess up on the first appointment, but they were punctual on the second appointment.

Our 15 year old AC finally stopped working, and we called Lohrman HVAC to come and look at it. They returned our call promptly and arrived exactly on schedule. After sometime, the engineer, Scott, informed me that the condenser was really beyond repair so I asked him for an estimate on replacing it. He contacted his office and within a couple of hours, I got a call with a full details of price and timeline for obtaining a new compressor and installation. Within 24 hours Scott was back with the new unit and within two hours it was installed and the AC was fully functional.

Based on a recommendation from a co-worker, I contacted Lohrman HVAC to get an estimate on a new heating system and to get our boiler serviced which is 49 years old. The people I spoke with on the phone at the office were very nice, friendly, and patient while I asked all my questions. I scheduled the appointment specifically with Steven as he would be able to service the boiler, and provide an estimate for a new one. The window was 12-4, and Steven showed up shortly after 1. During his entire visit, he was friendly, polite, and professional. He spoke with us prior to starting, and got an understanding of what we were looking for. After taking care of the boiler, he gathered the necessary information he needed in order to provide us a quote for a new system. The feedback Steven gave us was invaluable. While he can't know if our system will break tonight or 10 years from now, getting honest feedback on the condition of our system allows us the ability to plan ahead on when we should replace it to avoid getting stuck. He also provided honest feedback on what would best fit our needs when we do get a new system. My experience with Lohrman was great, and I would recommend them to a friend.

I have had them out in the past to inspect my furnace. They have always showed up on time and done a good job. They are professional and knowledgeable about my furnace. They are polite and courteous. They charge a reasonable rate and are dependable.