John's Sewer & Pipe Cleaning Inc

It went well. He came, he fixed it, he left.

Ww had a backed up sewer pipe. Technician was at our place within the 3 hours quoted. The technician was efficient and thorough. He had the sewer drain cleared and was cleaned up in about an hour.

Quick, courteous, efficient.

. The guy who performed the work was not a plumber ( at least he said he doesn't have a licence) ,however he performed the work in a very efficient manner. The most important thing is that we now have 3 months warranty

Showed up on a Saturday three hours after I called. Did the job quickly and professionally with no mess. The price seemed reasonable for the service.

Called early in the morning; they came the same day. Dennis the technician was courteous, professional, and efficient. We've never needed this type of service before, but I would use them again. They came a little later than scheduled; I suggested that they call to just let me know the status. Overall A performance.

Amazing response! One phone call and instant answer - offered to come to the house immediately, which I could not accommodate due to my work schedule. Brian offered to have someone come in the evening or any other time. I elected the evening even though he was clear that an after hours call would require an additional $50. I very much appreciated his transparency. The gentleman came right at 8:00 PM [Dennis} and did a perfect job - cleaned up after himself and the drains all run beautifully. In 2015 to have a contractor respond like this with such excellent quality is refreshing. I hope I never have drain problems again, but if I do - I know who to call!!!!!

Scheduling was easy - next day service.

I called late afternoon and they responded quickly and were going to come this morning. They have been very helpful and pleasant to work with.

Our basement sewer pipe has clogged before and we always call John's. They do a great job and are very responsive, no matter what time of day. We have used them and referred them out to our neighbors.

Our bath tub drain got clogged and wouldn't drain. I have seen their vans on my way to work and decided to call them - wasn't sure if i can get someone as it was a sunday. They did answer and sent someone within an hour. They just used the power tool to unclog the shower drain - ofcourse hair. I thought the price was a bit steep, but considering it was a sunday and they were able to send someone within an hour, i guess it was worth it. I will use them again if needed.

I contacted john sewer on Sunday night and they showed up Monday morning . They gave me timeframe between 11-1 and they showed up at 1215. The tech snakes my kitchen sink drain. It took him about an hour and he told me it was a real bad clog. I tried snaking it myself before calling anyone but had no luck. The total cost for the service was 135. I called roto rooter first in Sunday and they showed up and wanted to charge me 399. I thought that was a ridiculous price and I sent them away. I would definitely recommend john sewer & drain for anyone with blocked pipes!

The shower had been draining very slowly. Two showers in the morning would leave two inches of water in the bathtub. Tub would drain very slowly, taking up to 3 or 4 hours to empty that water. I called two days prior to service. Phone tech offered my an appointment the next day but I was unavailable. Schedule a time for me the day after that. Jason arrived on time (maybe even 5 minutes early) this morning. He spent about 30 minutes between set up, working with the power snake to clear it out, and reloading his van. Drain flowed faster than prior to the clog, and I was still able to get to work on-time myself.

It was a disappointment to say the least, and I am here again on Angie's list searching for another company.

The nice field tech tixed our slow-draining bathroom sink after our many unsuccessful attempts at snaking and drano-ing. He also happened to swoop in and save the day while my husband was tinkering with an unrelated plumbing issue that went awry while the guy was working on the sink. Talk about lucky timing! John's Plumbing arrived on schedule same-day, the service was professional & competitively priced - will call again! (But I hope I don't need to)

We were very happy with the services provided by John's Sewer and Pipe Cleaning. We were given a 2-hour time window for when to expect the person to arrive, and the technician, Lawrence (spelling?) showed up right on time at the beginning part of that 2-hour window. He did the inspection, answered our questions about the condition of the sewer drain (which was original to the 1928 house), identified areas that had some tree root growth that needed to be addressed, and also provided other relevant information, such as the length of the sewer pipe for future reference when the drain would need to be cleaned and identified an area where some of the drain pipe had been replaced with PVC as well. The service also included a DVD of the inspection which was not just a capture of the video feed but included Lawrence's comments as well. So at the end, we got a nice summary from him about areas of concern, a video capture that supported his comments, and were able to move forward with our home purchase with more confidence that the sewer drain was in decent shape.

Fri - Came at time promised and promptly flushed the drain. We noticed shortly after they left that the drain was now leaking. We called and they said they would sent someone back the next Sat - The same employee returned to fix the leak. He finished the work and left without comment. We noticed that the drain immediately started leaking again.We called and they said they would send someone on Monday. Mon - Unannounced, a different employee, arrived. He said they SHOULD have called. He promptly fixed the leak and left.

We used John's Sewers many times over the past few years with various drain issues. They are always professional, prompt, and very informative. On this occasion, the kitchen sink was backed up, while preparing thanksgiving food the night before thanksgiving. It happened around 1030 PM, and the drain was cleared up and we were back to finishing our thanksgiving side-dished by 1130 PM.

Our basement bathroom was blocked up and we had waste coming up into our toilet and shower. I called John's Sewer at 6AM. Someone answered the phone straight away, took the details and said someone would call me back. They called me back around 7AM and said someone would be there between 8 and 10AM. The technician arrived shortly before 9AM. He identified the problem area straight away and the blockage was cleared by 10AM. He also minimised the mess which I was greatly appreciative off given we had just finished the basement. The technician was polite and knowledgeable. I was extremely impressed with the service and will most certainly call them again should I have problems in the future.

The drain for the bathroom tub on the 1st floor started backing up in the morning. Called John's Sewer and Pipe Cleaner in the morning and was told that they would be here within 3 hours. About an hour later he showed up and cleared the tub drain and ensured there was no build up down in the basement. Within 30 minutes we were good to go.

Contacted John's Sewer & Pipe Cleaning when a backup between our house and septic tank reoccurred for the second time within four years. They arrived within 2 hours, completed snaking the blockage and left with an hour and a half for the quoted $184. We are completely satisfied with this work.

Both my sinks in the kitchen were clogged up. I called this company early in the morning and they responded immediately. They said tht someone would be there within the hour. The worker came within 45 minutes. He was polite, efficient and a true professional. I wouldn't hesitate to use this company again, in the future.

All in all, everything went perfectly! I am one happy customer and am grateful to Angie's List for helping me find the right company for the job that needed doing at my home.

They were incredibly professional and responsive. I had a professional there within 30 minutes who inspected and talked me through the problem and snaked my toilet and adjusted the hardware. I highly recommend them.

We had a bit of a water explosion in the basement when we were running the washing machine. Our plumber suggested it might be a main drain clog. Sure enough, when the Drain technician showed up he found massive roots growing in the drain. Within less than an hour the drain was cleared, he sent a camera down the pipe and gave us a CD of the inspection. All the drains in the house suddenly worked perfectly (they had been a bit slow prior to this repair.)