Boston Tree Preservation

They did a really great job. They were professional and worked with me to determine whether or not the trees were salvageable or needed to be cut down. They also actually thinned out the trees vs. simply shaving them up from the bottom (i.e., the Q-Tip look) like some of the services that did my neighbors trees.

This was a very long (80 foot?) and large tree limb that caused little structural damage to the house when it fell, but was precariously balanced and could cause more damage if it had fallen further. Boston Tree Preservation was able to respond in 12 hours, maneuver between close neighbors and telephone and electric wires, and remove the limb and all the debris in a day. From previous jobs my impression is that BTP may not be the least expensive company, but they do excellent, reliable and professional work.

It was great. They came out very quickly and cleaned up after themselves. I thought my backyard looked very well and they did an excellent job. Everything went well.

They did a very nice job. It took awhile for them to come out after the quote but other than that everything was fine.

Very professional, prompt and courteous.

I had a mixed experience with this company. They are certainly pleasant enough but follow through was shaky. Unfortunately, the leaves emerged and the moth feast began. A week after a panicked call, they finally showed up and sprayed my already damaged trees. The damage continued and I called and asked for a follow-up inspection. They did call back and say they'd check it out. That was two weeks ago. No word.

We were very satisfied with the work and the team was very professional. No damage was done to our trees during the climbing / cutting process, branch removal was appropriate and left the trees looking healthy and beautiful.

In 11/07, we called several companies and got detailed estimates from two. We went with BTP because of reputation and Joe A. seemed knowledgeable when he came out to look at our needs and do the estimate. The two main items we needed done were the removal and cleanup of a large spruce tree and the trimming of a tree for wire clearance. Also, the removal of a vine, a small sapling and trimming of deadwood. Joe was present when the crew came to do the work in early 12/07. He explained what had to be done and then left. The spruce was taken down safely and expediently, but the promised cleanup of the debris did not happen. Rather, a blower was used to spread the debris around, but only the large pieces of wood were removed. However the bigger problem was that the work crew did not trim the other tree for the wire clearance and when questioned why, the guys said that they were not wire certified and that Joe "should not have told us this could be done by them." Joe seemed knowledgeable and represented himself as an arborist, but the guys who came said that he is not. We were unhappy that they sent people who would not do what was promised and what was also outlined on the written estimate (and paid for). It was late in the day, snowing, and the crew left. We tried to call Joe, playing phone tag. When we finally reached him, he said he would come out take a look in the Spring. In April, we began to follow-up again as we d still not heard anything. It is summer and there have been weeks of phone tag with Joe and Peter Wild. Mr. Wild states that this wire clearance has to be done by National Grid, although he says that BTP is EHAP certified to work around wires. We could have called National Grid to start and they'd have done it for free, but we were concerned about preserving the tree and we were willing to pay for the expertise of a certified arborist. We paid but the tree was not trimmed. If National Grid has to trim the tree, why did BTP give us an estimate for this service and CHARGE us? And why did they represent themselves as a company who could do this? BTP over promised and under delivered and they owe us a refund for wire clearance trimming that we paid for and they did not do. We have given them every opportunity to make it right and they have not done so. BTP s website advertises NOFA, ISA and MAA certifications and that they employ 10-15 certified arborists. I contacted the Int'l Society of Arborculture to ask if Mr.Wild or Joe A. were certified. The response was Peter Wild has not been certified in a very long time and I was not able to find Joe A. in our database . I contacted Northeast Organic Farming Assoc. and the response was that a few people in the company that had been accredited in the past have let their accreditations lapse. I could not find BTP listed as members on the Massachusetts Arborists Assoc. website so I contacted them directly to verify BTP s certification claims, but no response.

They are an organic company and they are extremely knowledgeable. They use safe equipment and they are highly training individuals. They are punctual and very reliable, so I highly recommend them.

It was fine. There was some things they told me they were going to do and they didn't so I had to tell them. They cleaned up after there were done good. They seemed to do a good job.

So far, the inspection was fine, they sent em a report of what they anticipated needing to do to some hemlocks suffering from early stages of wooly aedelgid (sp) infestation. I signed up for the work to continue, they came, applies horticultural oil, trimmed branches (away from house to reduce squirrel visits) and such. they seem to have a small staff and were sometimes hard to get on the phone, but thats ok, they always returned calls.

Mr. Joe Alongi is our contact. We relied on him totally while we were trying to keep the maple alive, and when it finally became clear that it was too dangerous to leave standing he took charge of the tree removal and handled every detail - informing the city, getting the street blocked off for the equipment to operate safely, leaving us the usable firewood afterwards, etc. He is always a pleasure to work with - honest, reliable, and very knowledgeable about trees!

They are good. They were informative and stuck around until the tree sucked everything up that they injected into it. It actually took a long time because the tree was losing life. They send someone out very quickly and they are quite well known in the area.

Boston Tree Preservation has been my tree service for over 25 years. I really like that they are concerned about environmental issues. They do excellent trimming and I've used them to cut down trees in the past. They always come right when they say they will and their prices are fine.

They were responsive, scheduled a time within about a week to do the estimate, showed up and talked about our options and provided a timely estimate. The estimate was higher than others that gave us similar confidence so we did not use them.

This company tries to be as organic as possible. They use horticultural spray and they inject our trees. They spray the leaves on our trees, too. They use some kind of oil treatment. They are very good. The people that do the field work are very personable. They are fairly quick with in terms of response time. They usually get back to me the next day. I have recommended them to my neighbor. Now although my plan may cost me a certain amount of money, each plan is very individualized with them according to what you want specifically. I like that. They work with you and offer you sound advice and we have been very impressed with their services.

They do all non-toxic yard care and are an all-natural green company. The arbor work was quite extensive and it was very well done. They are polite and professional and show up to do the work on time.

They were very prompt and professional. They located the tree through their imaging software while we were on the phone and not long after that someone showed up and sprayed the tree. The tree seems to be in better shape this year as a result.

BTP is EXCELLENT! As I watched them work from 8 a.m. to 3 p.m., the entire time I thought, "Every penny I'm spending on this is well spent." Joe Alongi was terrific, as he met me to price the work and advise on the best options to achieve what I wanted. The office was communicative and confirmed the schedule, sending me a written work order detailing the description of work. Joe told me that, because of a tree infestation that they were working on, it would take several weeks before they could do the job. However, he notified me of a cancellation, which allowed them to do the work two weeks before I expected it to be done. The crew (Gary, Rahim, and Seth) arrived on time, were courteous, respectful, available for questions, responsive, efficient, professional, and knowledgeable. They moved the equipment into tight places around my pool, being very careful to protect my property. I am ecstatic about the work they did and wholeheartedly recommend Boston Tree Preservation.

We phoned them in the morning, and they sent someone over to do the job that afternoon. They were nice about answering followup questions over the phone, and the fellow who did the job was very professional and knowledgeable. We will have them come back next year to continue treatment, since it's an ongoing moth infestation in the area.

They came out 6 to 8 weeks ago to take care of the problem. That was what we had scheduled as the optimum time in order to preserve the tree. They explained everything that they did, and I was so impressed with them, Dan Wentworth and Lonnae Cameron. What I was most impressed with was their attitude. They took their time with me, were very accepting of any questions and concerns I had, and even the original estimator who came out was a pleasure to work with as well. They were very clean and neat as well. I look forward to working with them again in the future.

As with my earlier experiences w/Boston Tree Preservation, I found the representative who gave the estimate to be prompt, courteous, a good listener & communicator, knowledgeable, and ready with multiple options to discuss. They were able to schedule this non-urgent job within a week. The work was done promptly, & the area was cleaned up perfectly. As before, they mailed me a feedback form afterwards and responded promptly and satisfactorily to my one problem with the job. I had asked that the limb be cut into firewood and left for me, which the representative forgot to ask the workers to do (probably because it would've been only an armload of wood). We easily agreed that the company would drop off an equivalent amount of firewood after their next job in my area. I put ''N/A'' for the price, because I didn't get other estimates. They aren't the cheapest around, but I like their philosophy, saving trees and using all organic products.

I called Joe Olongi as soon as I saw the tree had fallen. He was at the house that day and arranged to have a crew there the following morning. They were very courteous and efficient. It wasn't an easy job because they had to work around the fence between the two yards that had collapsed under the tree. The crew was sensitive to the fact that the fence needed to be put back up at least temporarily so the dogs couldn't get out and they took care of that before they left. I have used Boston Tree for all my tree maintenance and Joe is extremely responsive, usually coming within 24 hours of my call. He has a good memory for the trees and past treatments and his recommendations always pan out. I'm very pleased with their work. The folks who come for the regular treatments are very considerate about my heavily planted perennial beds and understand my need to direct the hoses when they come and spray. And they don't even seem to think I'm nuts. Well, not sure about that.

They are very knowledgeable. The annual contract can be expensive, but they generally recommend the right course of action. We ignored their warning about winter months last year, to the detriment of our trees. They use organic materials. We recommend them for keeping trees alive. There are less expensive choices for removing trees.

I cannot say enough positive things about this company. They were quick to respond--both to my initial call and then to set up the job--and listening to their representative, Chuck Sherzi, describe how they would approach the job and meet my concerns was a lesson in horticulture and worth the price of the work. The men that did the actual pruning were equally friendly and did a beautiful job (I had no idea what a dramatic difference pruning would make visually, since our main concern was the health of the trees). They cleaned up so well afterwards, they left the yard itself looking nicer than before they came. As an added bonus, they give a 10% discount on certain jobs if you prepay.