About us
Business highlights
87 years of trusted experience
Services we offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.55 Reviews
Showing 1-5 of 5 reviews
BEVERLY D.
01/2004
upholstery
+ -1 moreHE DOESN'T SHOW UP. HE HAS NO PEOPLE SKILLS. BROUGHT ONLY THREE SMALL BOOKS OF SAMPLES WHICH WERE ALL BEIGE AND BROWN WHEN I HAD ASKED FOR "THE OFF-WHITE FAMILY". WAS CONFRONTATIONAL. MY CLIENT AND I WERE AMAZED AT HIS RUDENESS. HE HAD NO REGARD THAT I HAVE A BUSINESS TO RUN. I GAVE HIM THREE SEPARATE TIMES TO SHOW UP WHEN I WOULD BE FREE TO GIVE HIM MY FULL ATTENTION. HE CANCELLED THE FIRST,CLAIMING THE 'SNOWSTORM',(TOTAL 1/8'): NEVER SHOWED FOR THE SECOND,(FORGOT MY DIRECTIONS, GOT LOST, AND WENT HOME): CAME 45 MINUTES EARLY FOR THE THIRD,AND WAS RUDE BECAUSE I MADE HIM WAIT UNTIL I FINISHED WITH MY CLIENT. HE LEFT WITHOUT WARNING AFTER WAITING 50 MINUTES. I HAD A CLIENT WHO WAS ON TIME AND WHOSE APPOINTMENT WAS OVER AT 4:35 P.M. HAD HE COME ON TIME, HE WOULD HAVE WAITED 5 MINUTES.
Description of Work: THE MAN CANCELLED THE FIRST APPOINTMENT, ONE HOUR BEFORE HE WAS DUE, 10 A.M.,1/2/04, BECAUSE IT WAS "SNOWING". TOTAL SNOWFALL,1/8'. I EXPLAINED THAT I DID CUSTOM WORK IN MY STUDIO NEXT DOOR AND HAD CLIENTS SCHEDULED, THAT MY TIME WAS LIMITED, BUT WOULD GIVE HIM NOON, THE NEXT DAY,1/3/04. WHEN HE DIDN'T SHOW, I CALLED AT 12:15 AND 12:30 P.M. NO ANSWERING MACHINE. HE CALLED AT 12:35 P.M. TO SAY HE HAD GOTTEN LOST, LEFT MY DIRECTIONS AT HOME, AND COULDN'T FIND MY STREET ON HIS MAP. I TOLD HIM HE COULD COME AT 4:30 P.M., BECAUSE I HAD CLIENTS SCHEDULED UNTIL 4:15 P.M. HE CAME AT 3:45 P.M, BROUGHT ONLY THREE SMALL SAMPLE BOOKS, ALL WITH THE WRONG COLORS AND DESIGNS,AND ANNOUNCED, DESPITE MY WORKING WITH A CLIENT, THAT HE WANTED TO LEAVE EARLY DUE TO "THE FOG COMING IN". I TOLD HIM HE HAD COME 45 MINUTES EARLY AND I WAS GOING TO FINISH WITH THIS CLIENT. AFTER COMPLAINING FOR A FEW MINUTES, HE LEFT WITHOUT WARNING.
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MIA W.
07/2003
upholstery
+ -1 moreTHE GUY SEEMS A LITTLE STRANGE, BUT HE IS VERY NICE AND REALLY GOOD AT WHAT HE DOES. THEY SEEM A LITTLE SLOW BUT THEY ARE WORTH IT.
Description of Work: STABILIZED AND RE UPHOLSTERED CHAIR
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Yes, I recommend this pro
$300
Marcia W.
12/2002
upholstery
+ -1 moreunknown
Description of Work: IN MAKING THE INITIAL PHONE INQUIRY ABOUT HAVING A CHAIR WORKED ON, THE COMPANY SPOKESMAN WAS RUDE, PATRONIZING AND NON-NEGOTIABLE! OBNOXIOUS. DO NOT USE THEM.
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| professionalism |
MIA W.
10/2002
upholstery
+ -1 moreEXCELLENT WORK FIXING AND RE UPHOLSTERING A CHAIR...IMPECCABLE WORK.
Description of Work: RE UPHOLSTERED CHAIR
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Yes, I recommend this pro
$145
M W.
10/2001
upholstery
+ -1 moreunknown
Description of Work: THEY REUPHOLSTERED A COUCH.
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Yes, I recommend this pro
Contact information
45 Hutchinson Rd, Winchester, MA 01890
Service hours
Monday:
7:00 AM - 6:00 AMTuesday:
7:00 AM - 6:00 AMWednesday:
7:00 AM - 6:00 AMThursday:
7:00 AM - 6:00 AMFriday:
7:00 AM - 6:00 AMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Upholstering
FAQ
WILSON'S OF WINCHESTER is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 6:00 AM
Tuesday: 7:00 AM - 6:00 AM
Wednesday: 7:00 AM - 6:00 AM
Thursday: 7:00 AM - 6:00 AM
Friday: 7:00 AM - 6:00 AM
WILSON'S OF WINCHESTER accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, WILSON'S OF WINCHESTER offers free project estimates.
No, WILSON'S OF WINCHESTER does not offer eco-friendly accreditations.
No, WILSON'S OF WINCHESTER does not offer a senior discount.
No, WILSON'S OF WINCHESTER does not offer emergency services.
No, WILSON'S OF WINCHESTER does not offer warranties.
WILSON'S OF WINCHESTER offers the following services: CUSTOM DESIGNS AND RE-UPHOLSTERY. SLIPCOVER. WOOD FURNITURE REPAIRS. CONSULTATIONS AVAILABLE.
Contact information
45 Hutchinson Rd, Winchester, MA 01890
Service hours
Monday:
7:00 AM - 6:00 AMTuesday:
7:00 AM - 6:00 AMWednesday:
7:00 AM - 6:00 AMThursday:
7:00 AM - 6:00 AMFriday:
7:00 AM - 6:00 AM