W R Collins Hardwood Flooring

It is always a pleasure to work with Bill. This is the second time we have used him in 5 years. He was originally highly recommended by our contractor, and did a beautiful job installing 2 floors the first time. He returned to complete another floor this time. He is wonderful to work with, reliable, does exactly what is discussed and leaves the new floor with a stain and sheen finish that matches existing flooring. His pricing is very competitive. Also important is how easy it is to have Bill and his assistant (his nephew) in our home. They are very personable and trustworthy. They have a key, make sure they don't let the dogs out as they come and go, and leave the house with no dysruption. I would highly recommend him for both the beautiful floor and the ease of working with him.

The results are stunning, museum-quality, and perfect. Everyone in my neighborhood (with similar old houses and birch floors) is in awe. Bill Collins was incredibly easy to deal with. He communicated by e-mail, as well as phone. He answered messages within 24 hours, before during and after the job. There was next to no dust from the sanding (amazing!). Everything was s*** and span when they were done. It was wonderful.