Drains by James Inc.

Very professional from start to finish. Quick reply, scheduled the job quickly, and the plumber they dispatched was on time in the two hour window given with a text and call when he was on his way. Will absolutely use again and recommend.

Great. Plumber was very efficient and cleaned up after work was completed.

Daniel was efficient and effective (it was just done so longterm effect can't be seen yet). He came immediately and on time. We are grateful.

James was great! Very professional thoroughly addressed the problem. Would hire again.

Charged my grandmother $100 service call for an issue they said "Oh, we don't do that." Well maybe the receptionist should have known that and not sent you out in the first place? Incompetence all around from the Owner who wouldn't even get on the phone, to the 100% clueless receptionist to the 2 bumbling servicemen who had the nerve to ask my grandmother to write them a $100 check after being there literally 1 minute for the wrong reason. They even admit in the Bill that they were called there for the wrong reason, look at the included picture. Everything they stated on that bill is information we gave to the receptionist before they sent them out. Drains by James may have been a decent company at one point but what the ____ is this ____? Makes me so mad.

Fantastic. Nelson was great, as was the office. Best experience ever with drain cleaner!

called back quickly, came the same day, cleared the kitchen sink drain (which had a lot of build up accumulated over years) in under two hours. Good pricing too for the amount of work done.

Daniel F. at Drains by James arrived on schedule and unclogged my bathtub drain quickly. Very professional and pleasant experience. I am a repeat customer of Drains By James. Highly recommend them for this service.

Work was completed in a timely and effective way.

Excellent, Daniel F arrived early, was very efficient , polite, he knew what needed to be done and did it quickly. He explained some things to us. He represented your company very well. You are very fortunate to have him work for you. Thank You so much, It is appreciated. I know my sister will call you again if need be.

The lower. Price on the market Thanka

I submitted a request through Angie's list Sunday evening for a kitchen drain clog, and received a text from Drains by James 15 minutes later to set up an appointment early the next morning. They were fast and professional.

Great! Hank arrived right on time and had everything fixed within an hour!

HIRE THIS COMPANY! After several years and several "specialists" attempting to unclog my bathtub drain, this company did it. They spent the time to analyze the problem, and worked their magic. FINALLY, the drain works as it should---AND they give a 90-day guarantee. 5 stars!

They were professional and got the job done.

I was more than pleased with their service! When I placed the call at 8am, I could have had them in one hour! I chose noon, and at exactly noon they arrived. Within a half hour the drain was running smoothly! The technician was, pleasant, knowledgeable, and efficient! The cherry on the cake was the $179.00 bill vs $585 from Roto Rooter 2 months before! I’ll definitely keep this company handy for future needs!

They were an A+ provider to work with. They wore PPE, were right on-time and very clean.

The office called and offered to send over a plumber within an hour of my request for a quote. All my questions about the job were answer. The plumber who came was polite, careful and thorough. He wore a mask and gloves throughout. He took care of the clog and cleaned up afterward. We would definitely hire them again.

I used Drains by James for my kitchen sink in early August 2020. I worked on the plugged drain for a full day, bought an auger and got in 15 feet into the branch line without luck, repeating the augering three times. They responded quickly through Angie's List and promptly set up a morning appointment the following day. Their specialist followed Covid-19 guidelines and wore a mask at all times. After 3 solid hours of effort, he called for backup. The 'A' team arrived and assessed the situation. They augered the lines until they got the line unplugged. Built-up cast iron scale caused the blockage and some non-traditional pipe routing hampered the effort. An Angie's List coupon was applied toward the work. Highly recommended!!

on time, did what was asked, and cleaned up nicely

Arrived on time, explained work and charged exactly what they said they would charge.

Hank arrived on time. Wore mask, gloves, booties. Pleasant and efficient. Work performed for stated price. Left site clean. Provided report and recommendations.

long but very well worker sean was very pleasant and they were here in a little over an hour after in contact you good job

I called them based on a family referral early afternoon when we realized that the sewage line was blocked up and we needed to have it cleared. They were able to get someone to the house within a couple of hours with all of the right knowledge and equipment, and they cleared right through it. They were friendly, skilled and prompt.

Very good very quick and professional