Anderson Bulkhead Doors

Description of Work: Put in new bulkhead.

Description of Work: Installed bulkhead over large stairwell

Description of Work: We called Mo at Anderson when our very old bulkhead was leaking in summer rains. He provided an estimate, showed up on the appointed day, removed the old bulkhead and stairs, and replaced it with a beautiful new unit.

Description of Work: Absolutely nothing

Description of Work: Full dig out of the existing steel bulkhead doors, stairs and wall and installation of a new precast stair unit and steel bulkhead doors. Also, removal of an existing pine tree.

Description of Work: .

Description of Work: Remove old steel cellar stairs and bulkhead and replaced with cement form stairs and new bulkhead.

Description of Work: Angie’s List Complaint 5-26-2012 Hello, My name is Don and I live in Winchester, MA and I am not an Angie's List member. As an aside, I am Realtor and have 25 years of real estate marketing experience. Needless to say, I have met and dealt with countless Angie's List contractors through my clients, many of which who are members of your service. I do not ever recall meeting an Angie's List contractor that was not at least above average, if not phenomenal. This morning "Moe" the owner of Anderson Masonry of Wilmington, MA came to my home for a quote to fix my exterior bulkhead doors and I had a very unpleasant experience that I thought you should know about. I had asked to be home when he came and he offered between 9:30 and 10am for today, Saturday. He showed up, but never knocked on our door. He came into our back yard and evidently was there opening and closing our bulkhead door for some time. My wife, and son not knowing a contractor was meeting me at our home, saw this large man opening our bulkhead from an upstairs window and thought we were possibly being robbed. They yelled for me and wanted to call the police. I calmed them down and told them who he was. Now if that had been the end of the story, I would chalk it up to the man just being in a rush and wanting to get home to his family on a holiday weekend. However, when I went outside to meet him he had already walked back to his truck, (still never knocking on our front door). Although I was upset, I did not want to show it and have things escalate (and I did really want his estimate), so I calmly and matter of factly in a business like tone, said that I was surprised he had not knocked on our front door to announce himself before going to the bulkhead and I told him what had happened regarding my wife and son. (I thought he'd say sorry and we'd just continue from there). Instead he glared at me, sneered, turned around, got into his truck and peeled off down the street. I was pretty dumbfounded. That should have been the end of the story, but I was so bewildered, I wanted to know more about the man and his company. So I checked out his web site and that is when I noticed the big Angie's List sign on the site. Learning he was an Angie's List contractor made me think, he must be great and was just having a bad day so I thought I could call and reason with him to get him to come back. I called his cell phone and the only words out of him was, "go s*** in your hat" and he hung up on me. About five minutes later he called me back. He then launched into a tirade, calling me an "a**" and saying "I have better things to do on a Saturday morning than to listen to you chewing my a** out" and then hung up again. Now I want to reinforce that at no time was I belligerent. I stayed calm and did not raise my voice. However at this point, I'm more than a little upset to have been treated so unprofessionally by an Angie’s List contractor.. I suspect because I am not an Angie’s List subscriber that this email will carry little weight, but I at least wanted to let you know the story so others won't be blindsided and to be careful not to get on this man's mean side.