New England Foundation Crack Repair, LLC

I had 3 cracks in my foundation. They came out right away to quote the job. I had the work done a month later and could schedule it on my time. Guys were knowledgeable and friendly. Cracks were repaired. There was not a mess anywhere when they were done. All the work was explained explicitly. Would definitely recommend this company.

Great work done by Chase. He was knowledgeable and the work complete and clean.

Ive had New England Foundation & Crack repair do a sump pump and a foundation crack repair at my house. Theyve always arrived on time, knowledable crew, and always clean up before they leave. They are quck to respond and dont leave you hanging. Very satisfied with the work and didnt break the bank on costs.

This is a great company to work with. Polite, friendly, courteous, super responsive, flexible and fast when it came to scheduling, conscientious, knowledgeable, honest, affordable, high quality work, and up to date with modern technology. Every single person that we worked with, from their home office to their techs, was excellent.

Chose this company after reading great reviews and so glad I did! When I called to explain my water issue Cassandra was so kind, knowledgeable, professional and did not try to oversell me. Will came out to look at the basement within days and was very much the same. I appreciate the honesty, integrity, and communication as well as a clean jobsite when all was complete. Will, Tony and Ian installed a sump pump and poured 2 concrete stairs in my bulkhead. They showed up on time, did a wonderful job and I would highly recommend! Great company!

After finding water in one room of our finished basement I called New England Foundation Crack Repair after reading reviews and talking to a previous customer. After meeting with Will I made an appointment to have the foundation crack repaired. We knew pretty well where the crack was going to be based on the topography of the ground above. So, after removing the drywall, sure enough the crack, from floor to top, was right there. Once the crack location was verified, Tony from the company came and did the needed repair. Tony arrived for the appointment. He repaired the crack. I was with him the whole time of the repair. When I had questions he gladly took the time to answer them. Tony was polite, friendly, professional, and easy to talk to. He did his work and when he was finished he did leave the area in the same condition as when he arrived, very neat. I would definitely use this company again. Cassandra, the owner, was a pleasure to deal with.

New England Foundation Crack Repair responded very quickly to my call. Will came out to look at the project and explained thoroughly what needed to be done. On the day of the scheduled work, Tony and Ian arrived to take on the project. Both of these gentlemen were knowledgeable, competent and courteous professionals. Upon completion of their work, the outside grass and stone area looked like it had been undisturbed and the interior basement area was spotless. Tony and Ian are a definite asset to this company and I would highly recommend New England Foundation Crack Repair.

Very friendly and helpful staff. Would happily use them again, although I certainly hope I don't have to!

Professional timely friendly staff

New England Foundation Crack Repair worked on my 100+ y/o fieldstone foundation. Will arrived to quote the work as schedule. Will, Tony and Cassandra arrived as scheduled to complete the work. Anyone who has tried to schedule contractors these days understands how rare that is. The work is top rate. Everyone is gracious, courteous and informative. Will explained what needed to be done, why it need to be done and how it would be done. The work was done quickly and efficiently. I could not be more please.

Very courteous and professional people. Quick to respond to a phone call and came out to give a free quote for the work. Did not upsell on other work and was pragmatic about suggestions when asked about other issues we had (or thought we had). Replaced an old wood column with a to-code lally column. Highly recommended - would call them for future work.

Excellent service. Technicians came as promised. Explained work to be performed. Very friendly and knowledgeable technician. Would recommend company to others.

Extremely happy we went with NE Foundation Crack Repair! They are honest, friendly and above all do excellent work. The sump pump install looks fantastic and they left the space as clean as it was when they arrived. We will definitely be calling them for additional jobs in the future. Could not recommend enough!

We first consulted with N.E. Foundation Crack Repair to discuss how best to eliminate water from the basement of our newly purchased 1939 house. Will gave us several several options to consider, and we decided to start with installation of a sump. Will and his assistant were on time, completed the project quickly and carefully, and cleaned up well. He is also an excellent communicator and took time to answer all of our questions. We will be using NEFCR for other projects, and wouldn't hesitate to recommend them to other homeowners.

I wish I had called these guys first! I had to have them come and repair another contractor's shoddy and overpriced work. NEFCR was everything that the original contractor was not. Within 2 days of contacting them, the repair was done in less than 2 hours, for less than a third of what the other guy charged, AND with a lifetime warranty to boot. The technician was professional and thorough, respectful and personable. This is now the second time I have used them since the original contractor, and they are now the only contractor that I would ever consider for any type of foundation work.

We recently noticed a crack in our basement wall which allowed water to seep in. NEFCR promptly diagnosed and quoted the repair and completed the work as agreed. The technician (Will) was prompt, courteous and efficient. I'm pretty sure he left the area of the repair cleaner than it was when he arrived. I highly recommend NEFCR!

Great communication. Prompt professional service.

Excellent, very professional, courteous service. Responsive, readily available both on the phone and in making appointments. Once surveyed, explained what needed to be done, and how it would be done in detail. Guarantees work. Very satisfied. Would recommend.

This business was professional, communicative, and on time from my initial inquiry to when the job was performed. When I initially called, they were able to get someone out to provide a quote within 2 weeks and had me booked within another couple weeks. I was provided a quote online, and that's what I ended up paying. No fine print. Everything was completely transparent. William and another person came to do the actual sump pump installation. They were on time and finished a rather challenging installation (the pipe exit needed to be in a different room than the actual pump) within 4 hours or so. He explained everything to me clearly and was friendly, courteous, and professional. I would absolutely recommend these guys if you're looking for any kind of basement repair/waterproofing.

Very professional, good communications, Arrived on time. Explained the problem,, Courteous, Reliable, Professional. Highly recommend. Received a life time warranty upon completion.

Very professional from the first phone call. Communication was really great, between emails and texts. Our tech, Will, arrived, on time. Was very polite, and explained the work that needed to be done. Work was completed, and warranty provided. Would definitely recommend this outfit to neighbors and family.

I can not say enough good things about this company! Paul, Chase and Cassandra, thank you for the amazing job you did. Your team was courteous, conscientious, reliable, professional and very personable. Thank you for a great job and stopping my water problems! And it looks great too !!!

I contacted New England Foundation Crack Repair to seal a crack in my basement wall that started to leak. I spoke with Cassandra who provided an overview of the process and scheduled my appointment. Will arrived on time, reviewed his work steps before starting, checked my basement for any other potential issues, and did a professional job sealing the crack. Will was very knowledgeable and efficient and I am very happy I chose to work with them. The repair is also covered by a lifetime warranty. Highly Recommend Process was excellent from start to finish!

new england foundation and crack repair were great. paul and his team along with cassandra manning the phones were all professional and did an outstanding job with a leak we had in the basement old stone foundation. i would recommend them to anyone!!!