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All In One Chimney Service

Chimney Sweep, Fireplaces, Chimney Repair,

About us

Additional email - joe@allinonechimneyservice.com. Additional phone - (508) 615-0598

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Chimney cleanings, stove installations, liners, wood and pellet stoves, water proofing, flashing, caps, patios, walkways, crown work, fire box & hearth repair.

Amenities

Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.8
value
5.0
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-4 of 4 reviews

Dana E.
07/2017
5.0
chimney sweep, chimney caps
  + 0 more
It was a good price for what I got. I used the chimney afterwards for a fire and I didn't have a fire, so it worked well. They were very responsive. It took them a couple days to get back to me, but then again it was email and people get a lot of emails. They were right on time. I've got a lot of stuff I want them to do.
Description of Work: Sweeps and cap and they had to pull out a liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$455

jeanmarie F.
01/2015
5.0
chimney sweep
  + -1 more
He lets you know if anything wrong and comes when he says he is coming. If we have an issue he comes right away. He keeps the area as clean as a whistle.
Description of Work: They come in and clean the whole chimney and do a maintenance check. He also cleans the Pellet Stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Cheryl M.
11/2012
5.0
chimney sweep, fireplaces
  + 0 more
It went really well. They were very courteous, and clean considering what they were doing. Very professional, and I was very pleased with them.
Description of Work: They cleaned a wood-burning insert inside of the fireplace, and also the flue. They inspected the chimney, and always reviewed any upcoming issues. They did a comprehensive review of everything, in addition to cleaning it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard R.
11/2011
1.0
chimney repair, chimney sweep
  + 0 more
Very bad experience; totally insulting and inconvenient. All In One a Complete Chimney Service 602 Hill St Whitinsville, MA 01588-1061 http://www.allinonechimneyservice.com joe@allinonechimneyservice.com Worcester 508-615-0598 Whitinsville 508-234-5565 Milford 508-966-7178
Description of Work: Very bad experience; totally insulting and inconvenient. I schedule appointment almost three weeks in advance and the morning of the appointment, no one showed up or called. After they were approximately one hour late, I called, the owner stated that he would find out where the technician was and call me back. I waited 15 minutes and he did not return my call. I called back on every number listed for the company and my calls went to voicemail. I called back from a different number and the owner answered and seemed taken off-guard, laughed nervously and stated, "oh, you've got a few numbers. Is your number 401-710-7057?" The owner then told me that the scheduled technician decided not to call or come by and take a look and evaluate - that stated after we had already in detail scheduled a damper repair and complete 2 flue chimney service. His incompetence alarmed me and I told him that I would call him back, then after considering his incompetence and attempted avoidance decided to retain a different contractor's services. When I tried to call back, my calls went to voicemail. The owner’s horrendously unprofessional behavior and demeanor call into question the credibility and operation of this business and indicates a future propensity for similar damage to customers personal and financial well-being.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from All In One Chimney Service
Good Morning, I have just signed up for Angies List and to my surprise had a negative review from a couple of years ago. I pride myself on customer service and good public relations and am not accustom to having negative feed back . I would have addressed this issue sooner if I had known. I went into my files and notes from Nov.18 2011to inquire of that days events. I operate and run my company with great pride and consideration. For these reasons I do not sit behind a desk but am in the field working. All calls are forwarded to my cell so that I can give each of my clients the dedication they deserve. Nov. is a very busy time for us and it is not uncommon to have apt. set weeks in advance. What is uncommon and far from company protocol is a no call no show. My first appointment that day was at 8 am and I had left my shop at 7:00 that morning. My technician scheduled to visit you was not do to arrive until after I had left. I was unaware that he did not arrive at your property until you had called. I did not answer initially because I was with a client and unable to get to my phone.You are absolutely right if I was taken back by your call, quite frankly I was shocked.I then proceeded to try and contact my tech. to no avail. I did indeed reach him later that morning to find a very apologetic employee. He was up all night with his 3 year old daughter who had contracted hand foot and mouth disease. I am not sure if you are familiar with this but it causes high fevers and great pain. As a result he slept through his alarm as well as my calls.I did try to contact you as soon as I had found out what had happened so that I could offer a discounted rate and next day service, but was unsuccessful in my attempts.I would not have called the night before to confirm the appointment if I had known otherwise.I can not apologize enough for these unforeseen circumstances or for how my tone may have been misinterpreted. I am aware that this took place sometime ago and I am sure you have found a company local to you that you are happy with. I still have your contact information and would like the opportunity to replace the bad taste left by us.I will be mailing you a $ 50.00 gift certificate to Brians restaurant here in Northbridge. Warm Regards Joe Livingstone All In One Chimney

    Contact information

    602 Hill St, Whitinsville, MA 01588

    http://www.allinonechimneyservice.com

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Chimney Sweep,
    Fireplaces,
    Chimney Repair,
    Chimney Caps,
    Masonry

    FAQ

    All In One Chimney Service is currently rated 4.8 overall out of 5.
    All In One Chimney Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, All In One Chimney Service does not offer free project estimates.
    Yes, All In One Chimney Service offers eco-friendly accreditations.
    No, All In One Chimney Service does not offer a senior discount.
    Yes, All In One Chimney Service offers emergency services.
    No, All In One Chimney Service does not offer warranties.
    All In One Chimney Service offers the following services: Chimney cleanings, stove installations, liners, wood and pellet stoves, water proofing, flashing, caps, patios, walkways, crown work, fire box & hearth repair.

    Contact information

    602 Hill St, Whitinsville, MA 01588

    http://www.allinonechimneyservice.com