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MARDEK COMPUTER SVC

Computer Repair


Services we offer

Printer Repair

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Showing 1-3 of 3 reviews

Nancy R.
11/2020
1.0
computer repair
  + -1 more
I sent my printer to Mardek as they were located far from my home. Mailed $25 for diagnosis. Waited a while before they contacted me to let me know they even got my printer. Finally, Kevin called me to let me know what the issue was. He convinced me that he could rectify the problem, especially since my printer was no longer being offered from Epson. I asked him if purchasing a new printer was a better option. He sold me on the idea of him correcting the problem. He charged me $332.25 and when I got my printer back it wasn't even printing color, just blocks of lines. It never printed correctly even after cleaning nozzle etc. I told him, I was livid. He wanted me to drive to Massachusetts, I live in NH, and REALLY fix the problem. It would have been a huge inconvenience for me. He felt that he corrected the problem and was printing fine at his company, and something happened to my printer en route. I say BS. He never offered a refund. I feel like he has my hard earned money for absolutely no reason. He should have drove up to NH if anything. What a terrible disappointment.
Description of Work: My Artisan1430 was not printing inks clearly, they were dirty with black ink

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$348.25

LAURA S.
11/2012
5.0
computer repair
  + -1 more
Everything went fine. They did a good job overall.
Description of Work: They did computer repair for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer P.
09/2010
5.0
computer repair
  + -1 more
Printer wouldn't function; all three front panel lights were blinking. Took it to an office equipment sales and service place nearby; they said the motherboard needed replacement. As this was the most expensive possible repair, I was skeptical; so took the printer back and went with it to Mardek, which was much further away from my home. Mardek specializes in Epson printers. Because the drive there was so long, I asked if they could do the repair while I waited, and they agreed. I read a book outside for about an hour while they did the repair. Turned out the problem was with the motor that drives the printer head back and forth, which they replaced. The motherboard diagnosis was wrong. I thought that the price of the repair was fair; $125 is about the least one can expect to pay for a computer/printer repair. So, because they 1) diagnosed the problem correctly 2) fixed the printer at a reasonable cost, and 3) did it while I waited (most places probably wouldn't have agreed to that), I give Mardek a top rating.
Description of Work: Mardek repaired my Epson inkjet 880C printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    84 COMMERCIAL ST, Weymouth, MA 02188

    www.mardek.com

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    MARDEK COMPUTER SVC is currently rated 3.7 overall out of 5.

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    MARDEK COMPUTER SVC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, MARDEK COMPUTER SVC does not offer free project estimates.
    No, MARDEK COMPUTER SVC does not offer eco-friendly accreditations.
    No, MARDEK COMPUTER SVC does not offer a senior discount.
    No, MARDEK COMPUTER SVC does not offer emergency services.
    Yes, MARDEK COMPUTER SVC offers warranties.
    MARDEK COMPUTER SVC offers the following services: Printer Repair

    Contact information

    84 COMMERCIAL ST, Weymouth, MA 02188

    www.mardek.com

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM