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MACLELLAN PLUMBING & HEATING

Plumbing, Heating and Air Conditioning, Gas Grills,

About us

We currently employ 4 technicians. Our office is staffed by family members. We use subcontractors for services we are not licensed to provide. We charge by the hour for service work and offer quotes for larger jobs. We do charge travel one way..

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Services including service & repair/replacement of faucets, sinks, toilets, etc., water heater repairs & replacements, tankless water heaters, bathroom fixtures & pipes, complete bathroom remodeling & drain cleaning for kitchen and bathroom drains. Heating & Cooling including gas to oil conversions, boiler and furnace repair/replacements, air conditioning repair/replacement, new heating & cooling equipment installations. Lawn Sprinkler installations & repairs. General Carpentry.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.865 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 65 reviews

Marie H.
11/2019
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
We originally hired MacLellan Plumbing and Heating to replace the main pipe in our cellar. We were so pleased with how everything went, that we hired them again to replace our heating systems in our 2 family home. Marty explained our options and answered all of our many questions. Marty, Joe and their office staff were amazing. They installed two combination boiler and water heater systems in our home. Both Marty and Joe were very friendly, polite and always prompt. My sister and I always felt safe while they were there. From the moment they started everything they needed was set up, organized and ready to go. Each night our cellar was left neat and tidy. When the installs were complete, you would not have even known that we had work done. The installs went seamlessly and within the stated time frame. Everything went so well that we will be hiring them again to move our laundry to the first floor. Before they left we asked if they had time to check our stove to make sure it was working properly and to check our garbage disposal that was jammed. The disposal could not be fixed, so I asked if they could replace it when they come back to move our laundry. Marty said “No, I have a new one in the van and I can install it before we go.” Amazing.
Description of Work: Replacement of heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MACLELLAN PLUMBING & HEATING
Thank you for the great review. We appreciate your business and look forward to serving you in the future!!

Jane H.
07/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were great, prompt, pleasant and it appears the problem has been fixed. Just don't know the cost as of yet, it only been about 5 hours since the job was done
Description of Work: Problem with water in the basin under the A/C unit

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MACLELLAN PLUMBING & HEATING
Thank you for the A rating! We appreciate your business and look forward to serving you in the future!

Ann D.
01/2018
5.0
plumbing
  + -1 more
My brother recommended Maclellan Plumbing. But with the blizzard and lots of burst pipes & heating problems across the region, Maclellan wasn't available today. The woman who answered the phone recommended Budge It and gave a phone number, and the folks at Budge It will be out today. Excellent customer service, we will be contacting Maclellan again for future plumbing needs.
Description of Work: We have a clogged drain (main line) in the house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from MACLELLAN PLUMBING & HEATING
Thank you for the positive rating! We appreciate your business!

Michela F.
09/2017
5.0
plumbing
  + -1 more
great - they have always been accessible and reliable which is very important. I really don't have much of a benchmark for their pricing as I've never used anyone else (?) but it seems very reasonable to me and I'm happy to pay for good service
Description of Work: I've used MacLellan many times (frozen pipe burst once and they repaired, installed dishwasher and garbage disposal, fixed my outside spout which hadn't worked since I moved into my place)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MACLELLAN PLUMBING & HEATING
Thank you for the great review! We look forward to serving you again in the future!

Sara N.
08/2017
4.0
plumbing
  + -1 more
They did good work and were conscientious. The original reason for the visit was to install a replacement kitchen faucet. I asked them to do one more task while they were here related to the washing machine hoses and problems with slow cold water into the machine. They could not resolve the problem, suggesting it was probably time for a new machine. Possibly so. They gave it their best shot, replacing the hoses, which were reasonably new anyway. I was surprised at the cost of the bill. $ 438 and they did not deduct the Angie's List coupon - the reason I got in touch with them originally. I simply deducted the coupon from my payment, writing a note to that effect.
Description of Work: Installation of a replacement kitchen faucet. Plus, I asked them to look at the washing machine and the reason why the cold water was so slow in filling the machine.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$438

Response from MACLELLAN PLUMBING & HEATING
Thank you for your review! You state that you asked our techs to do one more task related to the washing machine hoses - which we did replace - if in fact as you stated "they were reasonably new" you probably should have contacted whoever installed them and had them rectify the situation. We apologize that the Angie's List coupon was not deducted on the invoice - this is something we will be more aware of in the future.

Jim A.
06/2017
5.0
plumbing
  + -1 more
.Arrived within a few hours of being called on weekend. After some probing found and replaced 2 leaking pipes in the ceiling.
Description of Work: Water leaking through a light in the kitchen ceiling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from MACLELLAN PLUMBING & HEATING
Thank you for the great review! We appreciate your business and look forward to serving you in the future!

Peter R.
06/2017
5.0
plumbing
  + -1 more
It went well. They got the job done without any problems and cleaned everything up.
Description of Work: A toilet was replaced

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from MACLELLAN PLUMBING & HEATING
Thank you for the positive rating! We appreciate your business!

CHRISTOPHER & MARY H.
12/2016
5.0
plumbing
  + -1 more
It was an adequate experience. My husband had more to with them than I did. My husband made the calls and he was here when the plumber came. They responded fairly quickly. they were pleasant. They cleaned up after themselves. They wanted to make sure we had the right faucet and so they had us email them a picture of the current faucet that we have now so that they could go to the hardware store and get the correct one. they actually upgraded from the kind we had to a new modern kind. I thought it was pretty expensive. We have a plumber we prefer but the other plumber was not available.
Description of Work: They replaced a faucet in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from MACLELLAN PLUMBING & HEATING
Thank you for the review and A rating. I would like to correct one thing in your post - the cost was $352.50 not $450.00 and also we would appreciate receiving that amount.

Maureen F.
08/2016
5.0
appliance repair, plumbing
  + 0 more
What great service and a great price too, for the work performed. Also, they had all the necessary parts with them, so there was no wasting time (on my dime) going out for parts. All in all an excellent experience especially compared to my former plumber (Zeola). I look forward to continuing the relationship with McLellan.
Description of Work: We had an emergency situation and McLellan sent two plumbers out within an hour. I had never used or called McLellan before and was delighted to receive such great service. Here's what happened: We were having a new washing machine installed by Lowes and the hot water supply line broke inside the wall at a joint. Water was everywhere, pouring into the basement (where the machine is). Since the break was below the washing machine shut off valves, our only remedy was to shut off the main water supply valve, therefore, we had no running water anywhere. I called MacClellan, left a message, and the owner, Marty, returned my call in a few minutes, and told me they could be there in about an hour. The two guys showed up in an hour, as he said. They did a great job repairing the break, and also installed new washer supply valves, hot and cold, since these were old and pretty well shot. And they installed the washing machine and tested it to be sure it was working. I asked the guys for the bill but they said it would come in the mail. I sent a message to the owner asking if a copy could be emailed and received it a couple days later. Also later received the mailed copy. Anyhow, we were very pleased with both the service and the reasonable price. I did not ask them to take off the Angies List discount that I saw online, since they took care of us so promptly in our time of need, but the discount was already applied to the bill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from MACLELLAN PLUMBING & HEATING
Thank you for the extremely positive review! We look forward to serving you again!

David S.
06/2016
5.0
plumbing
  + -1 more
Excellent service and price. A definite keeper for any future plumbing needs.
Description of Work: Rebuilt 2 spigot outside house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from MACLELLAN PLUMBING & HEATING
Thank you for the positive feedback! We look forward to serving you in the future!

Don K.
06/2016
5.0
plumbing, home remodeling
  + 0 more
I contacted Maclellan Plumbing due to their great reviews and I communicated back and forth with them several times thru messages that were always responded to very quickly and thoroughly. I was needing to replace two wax rings on 2 toilets in preparation for regrouting. The plumber was extremely professional and helpful with my questions. The only reason I did not end up using Maclellan was because we thought they were going to call to schedule the appt by a certain date but they were planning to call a day later and well within the time period before regrouting was to take place. It was a simple case of misunderstanding on both of our parts. I write this review because I want people to know that the communication and information provided by Maclellan was top-notch professionalism.
Description of Work: Provided info and answered a lot of my questions. No work done for reason below.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from MACLELLAN PLUMBING & HEATING
Thank you for the positive feedback! We look forward to serving you in the future!

jeremy R.
05/2016
5.0
plumbing
  + -1 more
I searched for a few quotes from licensed plumbers on Angies list. I kinda understood the going rate for a plumber was around 100 an hour. However, most quotes I got to add a spigot far exceeded that rate for what turned out to be a little over a 2 hour job. Most quotes I was getting were about $300 to $400 dollars. I asked around to friends that are familiar with this type of work and they told me that I was going to get ripped off if I payed that price. I finally got a hold of Maclellan Plumbing and they informed me that the job would be no more than $225. I hired them immediately. Upon starting the job they realized that I needed more material and it was going to take a little more time. However, they did not charge and were extremely courteous and professional throughout the process. Additionally John was extremely knowledgeable and took his time to answer any questions that I had, which some were not even related to the job at hand. John also came in to replace my laundry pipes. He noticed that the shut off valves were in back of my washer and dryer and realized that if there was an issue it would be difficult for me to get to those valves. When replacing the pipes he moved the valves above the machine at no extra cost, which was made a lot more sense. Overall, I was extremely pleased with the service I received from Maclellan plumbing. It is very difficult to find reasonable people that will treat your home with respect these days and also not take advantage of you. I highly recommend going with this company.
Description of Work: I had the plumbers add a spigot on the side of my home needed to watering my flower beds. I also had them replace two laundry pipes that were completely corroded and starting to leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from MACLELLAN PLUMBING & HEATING
Thank you for the great review! We appreciate your business and look forward to serving you in the future!

Mary B.
05/2016
5.0
plumbing
  + -1 more
We are extremely pleased with the services provided. The new toilet looks great. The workers were pleasant and did a great job.
Description of Work: Replaced toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from MACLELLAN PLUMBING & HEATING
Thank you for the positive review - we appreciate your business!

Mary B.
05/2016
5.0
plumbing
  + -1 more
We are extremely pleased with the services provided. The new toilet looks great. The workers were pleasant and did a great job.
Description of Work: Replaced toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from MACLELLAN PLUMBING & HEATING
Thank you for the positive review - we appreciate your business!

Carol D.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went excellent, and I would highly recommend them. They were prompt and came out when they told me that they would.
Description of Work: Something was wrong with my heating system and they came out and fixed it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from MACLELLAN PLUMBING & HEATING
Thank you for the great review! We appreciate your business.

Karen C.
04/2016
5.0
plumbing
  + -1 more
Maclellan plumbing was great. After very unreliable service with so many other plumbers, we finally found a company that is professional, provides a great service and that we would trust to use again. On my initial call, I was given an estimate of the cost and was able to schedule their visit for just a few days out and they were very accommodating to work around our schedule. They showed up as promised and diligently performed the work as promised. We were very happy with the end product. We would definitely use Maclellan again and would recommend them to our friends.
Description of Work: Removed pedestal sink and installed vanity, sink and faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from MACLELLAN PLUMBING & HEATING
Thank you for the great review! We appreciate your business and look forward to serving you in the future!

Kim B.
03/2016
5.0
plumbing
  + -1 more
Two gentlemen from MacLellan arrived exactly on-time, got right to work and resolved the issued within 20 minutes. They were informative without being condescending, and we will gladly use them in the future for any problems or new installations without worry.
Description of Work: Snaked toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from MACLELLAN PLUMBING & HEATING
Thank you for the positive review! We appreciate your business!

Daniel .
12/2015
5.0
plumbing
  + -1 more
After contacting MACLELLAND PLUMBING through Angie's List they performed the job at my rental property within a few days. It was very convenient for me, because they coordinated with the tenant themselves, and I didn't have to be there to allow access. I have used them in the past prior to joining Angie's List and have always been happy with their timeliness and workmanship.
Description of Work: A first-floor radiator was not heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from MACLELLAN PLUMBING & HEATING
Thank you for the extremely positive feedback. We really appreciate your business!

Brian B.
11/2015
5.0
plumbing
  + -1 more
John was excellent. Not only did he tell us how to solve the problem without completely taking the tub apart, but the time it took was super fast. After my call, they were on site the very next day, could not be any more pleased with the result.
Description of Work: Fixed a bathroom tub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from MACLELLAN PLUMBING & HEATING
Thank you for the great review and rating! We appreciate your business!

Clay G.
10/2015
5.0
appliance repair
  + -1 more
Called plumber RE: stone; couldn't have been more helpful - disconnect first thing in the AM; came back later (waited for someone to come home) & reconnected new stove.
Description of Work: Disconnected old stove - capped gas line. Returned later in the day to connect new stove.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steve K.
10/2015
5.0
plumbing
  + -1 more
Work went better than expected and was less than original estimate. The only issue was the travel time. Anyone buying deal must be sure to include travel time as part of the one hour of labor. Beyond this deal was worth it.
Description of Work: Replaced Radiator Pipe that was damaged and removed pipe from steam radiator valve. Connected Radiator Valve and radiator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from MACLELLAN PLUMBING & HEATING
Thank you for the positive review! We really appreciate it! We do charge travel time one way and it is listed on our company profile.

Marilyn O.
10/2015
5.0
plumbing
  + -1 more
I could not be more pleased with the work. I called the company this morning and although it was not an urgent call, they informed me that they had workers in my area in the afternoon. Within 2 hours, they arrived and fixed the problem in less than an hour. They were courteous and very professional. I would not hesitate to use their services in the future and will highly recommend them to my neighbors.
Description of Work: Fixed a broken handle on my toilet and repaired the workings of the floater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from MACLELLAN PLUMBING & HEATING
Thank you for the extremely positive feedback! We appreciate your business!

Lisa H.
08/2015
5.0
gas grill repair, plumbing
  + 0 more
It went very well and would use them again in the future for any plumbing problems.
Description of Work: hooked up, snaked and connected our bathroom sink due to rotted pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Response from MACLELLAN PLUMBING & HEATING
Thank you for the positive feedback and great review!

JANE B.
08/2015
5.0
drain pipe, plumbing
  + 0 more
We observed a leak in our basement that seemed worse when using the washing machine and our 2nd floor bathroom. They were quick to come out and assess the condition and returned on Monday to repair it. It was all very swift and the problem has been resolved. They were professional, punctual and communicated effectively about when they would be here and what they would do. We would definitely use them again.
Description of Work: Replaced a drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MACLELLAN PLUMBING & HEATING
Thank you for the detailed review and positive feedback!

PRUTHVISH T.
03/2015
5.0
gas grill repair, heating & air conditioning/hvac, plumbing
  + 1 more
I called up on Sunday afternoon and my call was returned promptly within 2 hours. John was quite professional and responsive on the call. He even offered me his insights on what I can do temporarily to handle water leak from gas furnace while he comes next day. John showed up right on time next day and fixed the issues. He not only fixed the issues but gave me walkthough of my home plumbing system. He is very knowledgeable and experienced individual. Even though no previously discussed he also fixed the garbage disposal and was ready to help. Where other guys was trying to rip me off by trying to sell me new garbage disposals, John found the issue in 2 mins and fixed the disposal. its working like charm now. it was worth every dollar to hire John for this work. I highly recommend John and his company for doing great work.
Description of Work: Fixed leak on gas furnace Fixed garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from MACLELLAN PLUMBING & HEATING
Thank you for the review - just want to clarify that Marty is the owner of the company and the individual you spoke to on Sunday - John is one of our employees who in fact provided the services to you on Monday.
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Contact information

106 Finnell Dr. # 3, Weymouth, MA 02188

http://maclellanplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 3:30 PM
Tuesday:
7:00 AM - 3:30 PM
Wednesday:
7:00 AM - 3:30 PM
Thursday:
7:00 AM - 3:30 PM
Friday:
7:00 AM - 3:30 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
M10311
Trade License Locale
MA Master Plumber
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Gas Grills,
Kitchen and Bath Remodeling,
Appliance Repair,
Water Heaters,
Pool and Spa Service,
Drain Pipe Installation,
Lawn Irrigation,
Natural Gas Lines,
Wells and Pumps,
General Remodeling

FAQ

MACLELLAN PLUMBING & HEATING is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 3:30 PM

Tuesday: 7:00 AM - 3:30 PM

Wednesday: 7:00 AM - 3:30 PM

Thursday: 7:00 AM - 3:30 PM

Friday: 7:00 AM - 3:30 PM

Saturday: Closed

MACLELLAN PLUMBING & HEATING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, MACLELLAN PLUMBING & HEATING does not offer free project estimates.
No, MACLELLAN PLUMBING & HEATING does not offer eco-friendly accreditations.
No, MACLELLAN PLUMBING & HEATING does not offer a senior discount.
Yes, MACLELLAN PLUMBING & HEATING offers emergency services.
No, MACLELLAN PLUMBING & HEATING does not offer warranties.
MACLELLAN PLUMBING & HEATING offers the following services: Plumbing Services including service & repair/replacement of faucets, sinks, toilets, etc., water heater repairs & replacements, tankless water heaters, bathroom fixtures & pipes, complete bathroom remodeling & drain cleaning for kitchen and bathroom drains. Heating & Cooling including gas to oil conversions, boiler and furnace repair/replacements, air conditioning repair/replacement, new heating & cooling equipment installations. Lawn Sprinkler installations & repairs. General Carpentry.

Contact information

106 Finnell Dr. # 3, Weymouth, MA 02188

http://maclellanplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 3:30 PM
Tuesday:
7:00 AM - 3:30 PM
Wednesday:
7:00 AM - 3:30 PM
Thursday:
7:00 AM - 3:30 PM
Friday:
7:00 AM - 3:30 PM
Saturday:
Closed