SPECTRUM TILE & CARPET INC

Very good experience. The old counter tops had been removed by our contractor and the counters were elevated and leveled by him. We went to the Spectrum showroom and had many choices available to us. We were able to take home several samples, which was important because one that was originally our favorite did not look pleasing at all once it was in the kitchen. We returned to the showroom with our choice and then chose our edging and sink options. The options were very easy to visualize on their demonstration samples and posters. We set up a date for the installer to come and measure. He arrived on time with some high tech equipment and did a very professional job. He was very pleasant. Once we got the official quote for cost of materials and installation we made a down payment and scheduled a date for installation. The installers were also very professional and did a very fine job. Maria is the woman who handled all the arrangements and ordering. She was very careful at each point to review our choices so that we would be getting exactly what we expected. She was gracious and very professional. We are very pleased, and would not hesitate to use Spectrum again for another project. (I am posting 3 pictures, but there were also two other counter areas that were installed that do not show in the pictures. The area with the sink was the main area.)

They were profession and had attention to detail. Cost was on par with other quotes.

We had a very strange experience with Spectrum. We went into the store to look for tiles for our bathroom remodeling job. The staff there was very helpful and professional. We picked out tiles we liked and the price was very good. We thought that we have found the perfect company to work with. We set up an appointment for them to come out and give us an estimate on the full remodeling job. Their representative showed up on time and took the measurements and told us we would hear from them in a week. After two weeks I called and they said that the estimate would be available tomorrow. This went on for about another week or so. I finally gave them a deadline that I needed to hear back on and they never responded. It was strange since all the people we met were very nice and professional and our bathroom remodeling job seemed very straight forward. Not sure what really happened here. I have a hard time believing that this family business operates this way.

They did a really good job.