GTL Forest Products

When my neighbor told me about the wire and then I saw it myself, I walked up the street to talk to GTL. They had two trucks on site, one giant white one that housed heavy cutting equipment and another dump truck with their logo and number on the side. I spoke to one man who was reasonably courteous and said he would have the other man, who was operating the heavy equipment at the moment, call me in "a few minutes." He took my name and number. Two hours later, no call; then their trucks were leaving. I ran outside and caught the attention of the second man who was driving the larger truck. He told me they tied the wire up so cars could get through and there was nothing else he could do, and he drove away. After a few minutes, I called GTL's business number to give them one more chance. At my repeated insistence that it wasn't okay for their truck to tear a wire off my house and leave it dangling, he (I think the same man who’d been driving the truck) said he'd call the cable company. I was pleasantly surprised when the Charter truck arrived about an hour later (props to Charter - at least they were very helpful!). Charter had to run a new cable since it had been damaged, and also because GTL had tied it to the electric wires which is dangerous and not to code. The only redeeming element for GTL was, after my third time contacting them, they actually called Charter. I shouldn't have had to chase them down at all, they shouldn't have tied the torn wire to an electric line, and they probably could have avoided tearing the wire off my house if they'd been more cautious. Use caution if you have to deal with this company or better yet, avoid them!

Excellent delivery and excellent quality. George at GTL is a good man

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Contacted GTL via telephone, spoke with George in early September. Asked if he had seasoned firewood available, asked, price and availability. He sounded ok on the telephone. We agreed to delivery the next week. Next week I left a voice-mail. He never called back. I called again on Sep 23 and spoke with him. We agreed on delivery late afternoon of Sep 24. I asked method of payment, check or cash. George indicated either would be fine. By mid-afternoon on Sep 24 I called once more to verify delivery and left voicemail. George was a no-show and never called to indicate that he was running late or was not able to come at all. Appears from other reviews, they do not need the business! Stay away from GTL.

Not only did we NOT receive the 2 cords of wood we ordered, we wasted 3 weeks' time waiting for a wood delivery that wasn't going to happen. Additionally we lost time locating a reliable supplier with available wood.

It is now March 28 and I have not heard from him since about November. I am really disappointed as I liked George when he gave me the price for the tree, and I was happy that my neighbor liked his work and that he was going to use a crane. I am upset that he never showed up to do the work, or even give me a firm date to get it done. I understand that moving the crane is a big job and that I don't live all that close to his business, but if that was a problem he should have told me he couldn't do it rather than tell me he definitely would get it done. To me, it is really unprofessional to tell someone you'll "definitely" do something and then not only NOT do it but not contact the person to tell them you won't be able to do it. I am very disappointed in this provider.

I check on Angie's list for a company with decent reviews to give me a quote on some land clearing and tree removal. George responded in a timely manner, and came out to quote the job right when he said he would. The price was very fair. I had a couple of other things I asked for quotes on, depending on funding, would maybe have to wait until spring. He quoted them and gave me a timeline on the original quote of 2 to 3 weeks. This was the very beginning of Oct. I heard nothing for a while, but didn't think much of it as I know other job lengths can ebb and flow according to weather, etc. After 4 weeks I contacted him again via email (the method he had delivered my quote and original communication). I heard nothing. A week later I called all of the numbers I could find for him, one was out of service, and emailed stating I needed an idea when they were going to be on site to complete the job and need it completed within two weeks. Now this was quoted as a 2 day job, so not something that would push other jobs that far back. At this point it was 5 weeks from the original contact. He said no problem, he could do it "definitely!" so we wait. Nothing. I even gave it one day past two weeks when I wrote another email. Keep in mind this is 7 weeks out now, from a job that was to be done within 2 or 3 of the original date. I gave a date of the job needed to be completed by the end of the week (there was 5 days in there, to be fair, time to shift other jobs, or whatever). He said he could not promise it would be completed by the end of the week, but they could definitely start that week. I emailed back again and said I needed a firm day they would be starting. I hear nothing. It is now Friday and no one is here taking down the trees. We are at 8 weeks from the original contact, on a "2 day" job, that was to quoted to be completed in 2 or 3 weeks. At this point I have to cut the job loose and go with my next quote, that is still a fair price, and hope they show up. I am not sure what happened here, if our job wasn't lucrative enough or what.

Called and left a cheerful message explaining why I was calling and my number for George and asking for a callback. He never called back. Guess he doesn't need the business

The quality of their firewood is really exceptional. If you order a cord of drywood, they will deliver a generous cord. It is dry and seasoned and their price is very reasonable. I've hired them to do tree removal and stump grinding, they came promptly and did a good job. There were couple of things that we felt incomplete, the owner himself came out the next day to help finish up the job and to take care of any concerns that we had.

I asked George if he could expedite my job and he did. He was on site with in two weeks of quote. He and his crew worked through a monsoon of rain all day. Impressive. Total job took approximitely 2 days total. They worked well past 7:00 pm one night to finish the job. Only concern is safety, not all employee had proper safety attire (hard hats, safety glasses...). George was a pleasure to work with, very approachable and down to earth. Impressive amount of work in a short amount of time. Price was extremely reasonable.

They showed up when no one else would. They really helped us out. I would recommend them to others and continue to use them in the future.