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Nightwatch Protection Inc., ADT Authorized Dealer

Home Security Systems

About us

Families across New England rely on Nightwatch Protection Inc. Your Local ADT Authorized Dealer, to help protect their homes. Since 1999, we have partnered with ADT Security Services, the provider of the most popular home and business security systems in the world. At Nightwatch Protection Inc. Your Local ADT Authorized Dealer, we are committed to delivering the same professionalism and service that ADT delivers to hundreds of thousands of homeowners as well the U.S. Government and Fortune 500 companies right to your own homes in MA, NH, ME and RI. We take pride in helping our valued customers attain the peace of mind and the reliable protection that they deserve. We aim to offer the most dependable, professionally installed security alarm systems on the market today, which is why we have been partners with ADT Security Services since 1999. We believe that we can offer the proper security system solution for any household. We also have many cutting edge Home Automation (Pulse®) options to make your home both smart and secure. We offer: Free security and fire safety advice Customized alarm systems to perfectly suit your business or home Advanced automation for homes and businesses A welcoming team of local customer service professionals Burglar alarms Smoke detectors & heat detectors Carbon Monoxide detectors Flood sensors Interior & Exterior security cameras Remote system arming & de-arming Remote door alarms & door locks Remote thermostats Remote light modules; turn your lights on or off remotely

Business highlights

27 years of trusted experience

Services we offer

As an Authorized ADT Dealer, we offer security systems to homes and small businesses throughout New England.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
29%
3
0%
2
14%
1
14%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-7 of 7 reviews

James F.
12/2013
4.0
home security systems
  + -1 more
I compared pricing with three other alarm companies; Cunningham Security, Maine Security Surveillance, and Cayer Security Systems. Although ADT Nightwatch was the least expensive program up front for the first year due to their low installation fee, all other companies had lower annual monitoring fees and turned out to be cheaper overall on average per year after you reach the 5-year mark. Since I plan to keep the system installed for longer than 5 years, I have decided to go with one of the other providers.
Description of Work: Estimate for home alarm system.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Daniel S.
11/2013
1.0
home security systems
  + -1 more
It did no go.
Description of Work: We met the provider at a home show in Nashua NH and discussed the system and pricing. We also set up an appointment up for 3 PM on 11/11. At 2:45 on the day of the appointment, the sales rep called to confirm the appointment and said he would be here around 3:30 . When we asked why, he said he did not want to waste his time coming to Nashua if we were not going to home. My wife explained to him the she left work early to keep the appointment. My wife also reminded him of the pricing we discussed at the home show at which point hesitated "I don't know where you expect to get those items at no additional charge. He evidently misrepresented himself at the home show and was not going to keep him word. I will not do business with an individual or company that tells you what you want to hear just to get an appointment.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jacob F.
06/2013
2.0
home security systems
  + -1 more
I had a contract with ADT previously that I had to drop. I decided to give them a second chance recently. They gave me incorrect information over the phone and the rep that came out wasn't very helpful or polite about things. I won't be calling them again.
Description of Work: Alarm system activation.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Rachelle M.
03/2013
4.0
home security systems
  + -1 more
The sales rep came on a Monday and installed it on a Saturday. I was very happy with their service and would highly recommend them.
Description of Work: They installed a new security system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Denise D.
07/2012
5.0
home security systems
  + -1 more
I called the company and asked about installing a system. I am a single handicapped women and moved into an apartment by myself for the first time. Although the apartment is on one level, my regress out of the building is two stories. I am relieved and happy with the fact that I have my button for help if I fall and it reaches all the way down to the end of my driveway. My siblings feel safer just knowing that I have it . Inside the home I have a unit and I feel safe and sound sleeping at night, also I cannot walk quickly, no more than 20 feet and sometimes less, so knowing that the alarm will deter intruders I have piece of mind. The installer was wonderful - he understood my special needs and programmed the monitor to meet those needs. He answered all my questions and he spent the time to see how long it would take me to get in and out of the house in a panic state and a non-panic state. I feel I was given personal service and I know I can call at anytime with any questions and they will help me through. The remote is very easy to operate. The entire process from start to finish was very easy and very professional. I would highly recommend this company to anyone, with or without any kind of special needs.
Description of Work: I had an alarm system put in my apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kathrine B.
07/2012
5.0
home security systems
  + -1 more
.Being a single woman it's not easy coming home to an empty home in the dark or even the daylight now. I feel so safe and secure now with the system that was installed. From the beginning to the very end the process was very easy and dealing with the people in the office was great. The installer explained everything to me and answered every question I had. I have had a number of instances where I have had to call the office and received quick answers. I would recommend this company highly - they are true professionals.
Description of Work: I called the office and set up an appointment. The installer came to my house and the job was done very quickly and very professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Donna P.
09/2011
5.0
home security systems
  + -1 more
Overall, everything was excellent. The man explained everything and was very patient with us when we had questions. He was excellent in telling us how to use it, how to enter codes in, and what to do if we should have any trouble. He was so nice and I would highly recommend them.
Description of Work: They installed a home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    22 Briarwood Dr., Westford, MA 01886

    http://www.nightwatchma.com

    Service hours

    Monday:
    8:30 AM - 7:30 PM
    Tuesday:
    8:30 AM - 7:30 PM
    Wednesday:
    8:30 AM - 7:30 PM
    Thursday:
    8:30 AM - 7:30 PM
    Friday:
    8:30 AM - 7:30 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    Nightwatch Protection Inc., ADT Authorized Dealer is currently rated 4.4 overall out of 5.

    Monday: 8:30 AM - 7:30 PM

    Tuesday: 8:30 AM - 7:30 PM

    Wednesday: 8:30 AM - 7:30 PM

    Thursday: 8:30 AM - 7:30 PM

    Friday: 8:30 AM - 7:30 PM

    Nightwatch Protection Inc., ADT Authorized Dealer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Nightwatch Protection Inc., ADT Authorized Dealer offers free project estimates.
    No, Nightwatch Protection Inc., ADT Authorized Dealer does not offer eco-friendly accreditations.
    No, Nightwatch Protection Inc., ADT Authorized Dealer does not offer a senior discount.
    No, Nightwatch Protection Inc., ADT Authorized Dealer does not offer emergency services.
    Yes, Nightwatch Protection Inc., ADT Authorized Dealer offers warranties.
    Nightwatch Protection Inc., ADT Authorized Dealer offers the following services: As an Authorized ADT Dealer, we offer security systems to homes and small businesses throughout New England.

    Contact information

    22 Briarwood Dr., Westford, MA 01886

    http://www.nightwatchma.com

    Service hours

    Monday:
    8:30 AM - 7:30 PM
    Tuesday:
    8:30 AM - 7:30 PM
    Wednesday:
    8:30 AM - 7:30 PM
    Thursday:
    8:30 AM - 7:30 PM
    Friday:
    8:30 AM - 7:30 PM