NASHOBA HEATING & COOLING, INC

Two experiences to share that led me to my rating. 1) originally misquoted me for the tune-up of an air conditioner unit and a heat pump. They blamed it on the tech being new and offered a $20 discount (minimal) for misquoting and not being able to fulfill the price. At this point, I had no choice but to accept the additional cost. servicing was fine. Didn't have any issues with my units all summer. 2) made an appointment many months in advance to have my 2x oil furnaces tune-ups. 10 mins prior to 8am, received a text that they wouldn't be able to come out and we would need to reschedule. We had moved multiple things around to be able to keep the appointment. Called to see next steps, but was pushed to the back of the line (earliest was November) and no further accommodation for the inconvenience of having to reschedule and move more things around. Ultimately ended up cancelling this appointment and going with someone else.

They did excellent work and provide excellent support. Their prices are a little more but they are worth it. We would highly recommend them and we will continue to use them.

They did what they said they were going to do and made sure it was done correctly. The workers were polite and they cleaned up and everything. They were pretty good.

Nashoba Heating and Cooling did an excellent job updating our furnace and air conditioner. They gave a fair estimate for the work to be done, worked with us to ensure the placement of the replacement units were where we wanted them and completed the work on time and on the original estimate. Excellent company to work with.

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Alan found the power and wiring provided by ADT to be incorrect and inadequate. He spend 2 hours seaching for a solution. He brought in resources from the thermostat manufacturer and ultimately solved the problem. Our AC is working and we are happy.

Excellent job! Got a number of estimates but this one had the best value with no upselling. Got a very good new furnace unit and the work was done quickly and efficiently. Good follow up and we are very pleased with the results.