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Liptak Carpet Cleaning & Restoration Inc

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Established in 1991 by Cory Liptak; Liptak Carpet Cleaning and Flood Restoration Inc, is a 24 hour Emergency Water, Fire, Smoke, Sewage and Mold Restoration Company caring for Western MA & Berkshire families and businesses. Liptak stays on top of all new advancements, training and certifications. Using the Number One Slide in Truck Mounted Machines, and Cleaning Agents available, which get the best and safest results. Such as The Everest Machine by Prochem and green cleaning agents by Prochem. This equipment can produce steam up to 240 degrees. At 180 degrees F we start killing bacteria, and for every 18 degrees over 180 we double our cleaning strength. The equipment has the new Trilobe Blowers which can dry carpet faster than any other machine available. The Prochem cleaning gents that we use are GREEN CLEAN AGENTS. These cleaning agents are extremely Safe for Children, Pets, and for people with autoimmune disorders i.e. Asthma, etc. Locally owned & operated. Liptak gets to your emergency quick, avoiding further and unnecessary damage to your home or business.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Water removal, flood damge restoration, complete from ceiling to cellar dry, santize, restore, carpet, furniture & cleaning, rug cleaning, ceramic tile & marble floor cleaning, odor nuetralizer treatments & scotchgard applications.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 33 reviews

Hester G.
08/2023
1.0
Horrible service, not recommended at all. I had a water pipe burst in my Kitchen and contact them in April, they stared very professional went home, reviewed the insurance estimate and said they could do the job within the budget, they went and removed the floor, the walls and out big industrial fans for a whole weekend saying they were going to be back on Monday and they didn't a few days went by when they sent someone to pick up the fans but not to start the job. The communication was horrible and they kept me like that for months only communication was asking for the payment for the mitigation, weeks went by and no communication. At last they said they had to request more money from insurance and when they insurance said they were not going to pay anymore they just told me they couldn't do the job, this is already in July, 3 months in my house without floor, wall, breathing dust. Very unprofessional, rude people, i will never recommend these people for a job.
Description of Work: Restoration

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


CHERYL M.
12/2022
5.0
carpet cleaners
  + -1 more
I recently moved out of state and had to find someone to come clean my carpets. Let me say 100% one of the things i'm going to miss the most is Liptak Carpet Cleaning! I thought all carpet cleaning businesses would be like yours, but i was totally shocked by the machine and tools they used to clean the carpet, how the carpet was still dirty when they were done , and the lack of professionalism, and customer service that was given. LIPTAK CARPET CLEANING I HAVE COME TO FIND OUT HOW MUCH I'M GOING TO MISS YOU!! EXPAND TO FL!
Description of Work: I had all my carpets done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy P.
12/2019
5.0
carpet cleaners
  + -1 more
Liptak’s response was FANTASTIC! Within an hour of calling them a project manager arrived to assess the situation and about 20 min later the team came. Polite, responsive, professional, attentive to detail... they get As in all areas. I would only hire them in the future and highly recommend them!
Description of Work: Clean up after cellar leak

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susanne M.
10/2017
1.0
carpet cleaners
  + -1 more
No odor removal applied. Since I was explicit about hiring them for the odor (repeatedly!) I assumed it was included in the high price. It was not. When I realized the odor was exactly the same, I called. Everyone lied - the main cleaner and the owner. Really a bad faith job. The owner tried to get me to pay more for them to come out and actually deal with the odor. Very dishonest transaction. Not recommended if there is a problem.
Description of Work: Cleaning a carpet in a fairly small room for odor.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Liptak Carpet Cleaning & Restoration Inc
[Member Name Removed], I am very sorry you feel this way. Our technicians that cleaned your white living room carpet in July told you we might not be able to get all of the stains and odors out from your rescue dogs. We offered you odor neutralizer and you didn't want to pay extra at the time. We stated that it would help but there might still be odor even after the application. Yes we did offer to come back out to do the neutralizer after you called us, we did not in any way lie to you, unfortunately you felt our technicians were lying to you even when they were at your home trying to professionally clean your carpet for you. We have cleaned 54 thousand carpets/rugs and have completely removed odors and are always up front and honest about what we can do and the condition of the carpet we are working with.

Maria D.
07/2017
5.0
carpet cleaners
  + -1 more
Tony did an excellent job and I would highly recommend Liptak for your carpet cleaning needs. I was extremely satisfied with the end result and would definitely use them again. I also appreciated the fact they use all natural cleaning products rather than harsh chemicals.
Description of Work: Carpet Cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Liptak Carpet Cleaning & Restoration Inc
Thank you very much [Member Name Removed] for the great review, and thank you for choosing us to clean your carpet. It was our pleasure and we look forward to working with you in the future.

Becky C.
02/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Cleaned rug, which thankfully didn't smell of deodorizers at the end. I also took a rug to them to evaluate after the previous rug cleaners ruined it and an owner told me this sometimes just happens after several cleanings. While I finally got a cash settlement from the previous cleaners, I was concerned it couldn't be fixed but wanted to know for sure. An owner at Liptak looked at my ruined rug. While he not only confirmed what I could see--the rug was indeed ruined, Mr. Liptak was able to look at the stains and dye runs and explain to me exactly what the previous company had done to ruin it. Mr. Liptak also confirmed my thought--wool rugs can last hundreds of years when treated right. This was not a result of my rug just having been cleaned 3-4 times before. I will use Liptak again.
Description of Work: Cleaned dining room wool rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Joseph L.
08/2014
5.0
After drying out full cellar, Liptak installed new drywall and floor molding and had new carpeting installed throughout entire cellar of 3 rooms and bathroom. Including repainting room with damaged drywall. Especially great responsiveness. Always punctual. 5 star rating on professionalism!
Description of Work: Complete damage cost was several thousands of dollars. Owner, Corey Liptak came to our house, studied the flooded cellar, called in his service professionals, cleared cellar of water (3" deep), removed all carpeting and considerable drywall damages, installed many fan blowers & dehumidifiers for 3 days and nights. (The $500 charge was our insurance deductible)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Patricia M.
08/2014
5.0
carpet cleaners
  + -1 more
I was very happy with their cleaning service. They were very thorough and professional and seemed truly dedicated -- even enthusiastic -- about getting the job done right. I will definitely use them again.
Description of Work: Cleaned carpets: took area rugs away to be cleaned and returned them later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

brian R.
11/2013
5.0
carpet cleaners
  + -1 more
Within 2 hours of our call Liptak was at our door. Very professional and thorough. I would recommend to anyone for water damage.
Description of Work: Took care of water damage in finish basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marietta P.
10/2013
5.0
carpet cleaners
  + -1 more
They were very pleasant, very prompt, moved furniture carefully and returned it to the original places. Returned the rugs as promised, looking great.
Description of Work: Cleaned two room-sized oriental-type rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Francis B.
10/2013
5.0
carpet cleaners
  + -1 more
Arrived on time, service specialist was very polite, answered my questions and was professional.
Description of Work: Carpet cleaning - Three

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wendy N.
08/2013
5.0
carpet cleaners
  + -1 more
The provider, if interested, was Sound Cleaning On-Site, Inc. 413-562-0937. Terrific. Listed with you? Took our huge draperies away. Washed. Dried. Returned. Rehung.
Description of Work: Couldn't provide the service I was looking for, but happily recommended someone who could and gave me all the necessary info. Very pleased. Great attitude.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jolanta R.
06/2013
5.0
carpet cleaners
  + -1 more
They were good. I liked them and I was happy with them. They were professional and showed up when they said. He charged me what the quote said and didn't try to charge me more when he got here. I was pleased with them. I had no problems with them.
Description of Work: I used Liptak Carpet Cleaning & Restoration for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mario D.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I like the post card I received from this company. It prompted me to call for an appt. The appt. for an estimate was great because all the details were covered and a written price was established. Also a date for the work to be done was established at this time as well. The day of service the same person who did the estimate arrived with a co-worker. They took their time and care to do a fabulous job on the chairs. There were water stains and cat stains on these chairs which were removed completely. When it came time to pay the bill the quoted price was exactly what I paid. Many other cleaning companies hike up the price after the work is done, but this company stays true to it's estimated quote. I would use their services again.
Description of Work: Cleaned and deodorized 4 micro-fiber club chairs w/ cushions. Also cleaned a hallway carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Kristin M.
05/2013
5.0
oriental rug cleaning
  + -1 more
Liptak Carpet Cleaning & Restoration were fantastic. They used all natural cleaning stuff that were safe for kids and pets. They were great and friendly. It was a good experience. They were absolutely perfect.
Description of Work: I used Liptak Carpet Cleaning & Restoration Inc. back in August to clean a rug of ours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Susan B.
05/2013
5.0
upholstery cleaning
  + -1 more
They came early for the appointment and ended up cleaning the chair immediately! This chair had been in a family for 30 years before I got it. There were stains on it and I had tried to remove them myself...now I know that's a no-no. Liptak squirted the chair with cleaner, then used a vacuum to shoot water into it and suck it back out. They advised me to run a fan in the room, which I did. The chair looks brand-new! Thanks, guys!
Description of Work: They cleaned an old, stained Barcalounger recliner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Janet S.
11/2012
5.0
carpet cleaners
  + -1 more
It went very well and will call them the next time that I need my rugs cleaned.
Description of Work: They arrived on time and went right to work. They addressed a couple of pet stains and they disappeared. They did a great job on peach stair rugs that had not been cleaned in 3 years. They also gave me an on-the-spot price to clean and refringe 2 oriental rugs. Will have tham done in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sandra B.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great company, informative, knowledgeable and a good job.
Description of Work: Carpet cleaning in family room, finished basement and stair. Cleaned sectional, chair and 1/2 and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$491

Barbra C.
08/2012
5.0
oriental rug cleaning
  + -1 more
Liptak Carpet Cleaning and Restoration were excellent. They were very good.
Description of Work: I took a carpet into them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian S.
07/2012
5.0
carpet cleaners
  + -1 more
Cory arrived on time, explained the process, listed to my concerns, was neat and careful through the caring. He deserve an A+ access the board!.
Description of Work: Cleaned wall to wall carpet in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carolyn B.
01/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I liked the fact that they use eco-friendly cleaners and rinsing agents and that the pets and I could stay in the house while the cleaning was being done. They were very knowledgeable. They (2 men) were here 2 hours. We could walk on the carpet in 2 hrs if we had to. We have used other services that were less expensive, but the pets had to stay off the rugs/out of the house for 4 hours, We will use them again. You get what you pay for.
Description of Work: They cleaned the wall to wall carpet (2 bedrooms, landing and stairs), one sofa and one area rug (5X7 ft).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

stephen K.
10/2011
5.0
carpet cleaners
  + -1 more
They were on time. They did a very good job. I would use them again in the future if I needed to.
Description of Work: I used Liptak Carpet Cleaning & Restoration twice, about three weeks ago and about five weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

kathleen T.
09/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I had never used a commercial carpet/upholstery cleaner before and was very pleased with Liptak. The initial phone call proved to be very informative, and I had all my questions answered. The worker was running about 10 minutes late, and I got a phone call to that effect. The worker finished in the estimated time. Everything looked like new when he finished. I would use them again and would recommend them to everyone.
Description of Work: I had three rooms of carpet, a couch, and an ottoman cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Erik E.
10/2010
5.0
carpet cleaners
  + -1 more
They brought in a good amount of equipment and immediately started drying things out. Started with industrial vacuums to suck out as much water as possible, then large dryers. The job was harder than they estimated because so much water had soaked into the concrete slab and the drywall - it was taking too long to dry out. I decided to give up on saving the wall-to-wall carpet and had them yank it out. They then brought extra machines in to dry out the insides of my drywall and reduce the overall humidity to a safe level where mold wouldn't be promoted. They did extensive testing inside all the closed spaces of the walls where water might have gotten into. I was very happy with the result - it's 8 mos later as I write this and basement doesn't even smell musty!
Description of Work: We had a flood from backed-up water in our iced-over yard. The water came into my semi-finished basement to about 4" deep. Liptak came in to help remove the water.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Francis B.
07/2010
5.0
carpet cleaners
  + -1 more
Everything concerning them was excellent.
Description of Work: I used Liptak Carpet Cleaning & Restoration, Inc. 7 months ago and they cleaned the rugs in my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

825 Southampton Rd, Westfield, MA 01085

http://Liptakrestoration.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Ceramic Tile

FAQ

Liptak Carpet Cleaning & Restoration Inc is currently rated 4.8 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Liptak Carpet Cleaning & Restoration Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Liptak Carpet Cleaning & Restoration Inc does not offer free project estimates.
Yes, Liptak Carpet Cleaning & Restoration Inc offers eco-friendly accreditations.
No, Liptak Carpet Cleaning & Restoration Inc does not offer a senior discount.
Yes, Liptak Carpet Cleaning & Restoration Inc offers emergency services.
No, Liptak Carpet Cleaning & Restoration Inc does not offer warranties.
Liptak Carpet Cleaning & Restoration Inc offers the following services: Water removal, flood damge restoration, complete from ceiling to cellar dry, santize, restore, carpet, furniture & cleaning, rug cleaning, ceramic tile & marble floor cleaning, odor nuetralizer treatments & scotchgard applications.

Contact information

825 Southampton Rd, Westfield, MA 01085

http://Liptakrestoration.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM