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Carpet Wizard Professional Cleaning & Restoration

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

We are a family owned business that has been delivering the highest quality service possible to our clients since 1996. We are fully insured, Certified, and can prove it. We use the most thorough cleaning method there is. Our method doesn't leave any residue & is very powerful. So powerful that it cleans way down to the base so your carpet will look its very best again and stay cleaner longer. Our cleaning products are 100% biodegradable and safe for your family and pets.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning. Carpet cleaning. Floor cleaning, polishing, &waxing. Upholstery cleaning. Water & smoke damage. Tile & grout cleaning. Oriental rug cleaning.

Services we don't offer

.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.956 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 56 reviews

Lindsay S.
04/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Wonderfully. Everything was done professionally and in a timely manner.
Description of Work: Cleaned all upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Leonard G.
06/2014
5.0
carpet cleaners
  + -1 more
I cant say enough about the professionalism and competence of Carpet Wizard. Tyson was knowledgeable, personable and made an extra effort to make sure the problem areas in each room were addressed in the cleaning process. His cleaning equipment is top of the line. He showed up when promised and returned the area rugs when promised. We will be sure to use him in the fall for duct cleaning.
Description of Work: They cleaned rugs in 2 rooms , a large area rug in the sunroom and took 2 Oriental rugs back to their facility to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kevin M.
05/2014
5.0
carpet cleaners
  + -1 more
Great Job by a true professional
Description of Work: Quality work by a true professional service person.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David V.
03/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Tyson James, the owner/operator, answered the phone on the weekend when I placed my initial inquiry call. He straight forwardly explained available services and options without pushing upgraded or additional services. We scheduled several weeks in advance, and when I emailed him the day before seeking confirmation, he emailed back within 2 hours. He was prompt, efficient, thorough and professional.
Description of Work: Clean upholstered couch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Karen C.
02/2014
5.0
carpet cleaners
  + -1 more
Wonderful company. I've already told this to the person you had call me several weeks ago. The cleaned my carpets and even got a huge red wine stain out. Amazing.
Description of Work: I don't remember the cost or the date but I've used them several times and would do so again.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

ELIZABETH H.
02/2014
5.0
carpet cleaners
  + -1 more
Tyson is prompt, thorough, efficient. and charges reasonably for his services. He explains his cleaning process and is thoughtful about comparing discounts to give us the best price. He agreed that we should have the less expensive on-site cleaning of the area rugs since they were both rather inexpensive purchases. We used him once before and will use him again:-)
Description of Work: Cleaned 3 bedroom wall-to-wall carpets and 2 small individual area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

LuAnn B.
01/2014
4.0
carpet cleaners
  + -1 more
_x000D_|Did a good job. Think price should have been adjusted since bathroom floor was so small.
Description of Work: Power washed ceramic tile floor in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Virendra M.
12/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Tyson is great! Very professional, accommodating (he rescheduled cleanup date when I asked at the last moment), flexible (did an additional rug cleaning task on the fly), reasonably priced, and honest (when asked if he can get the hardwood polishing done, honestly said that its in bad enough shape that we'd need to sand it down first). They were in and out of the house in a couple of hours. Couldn't ask for anything better than that!
Description of Work: Cleaned carpet in a couple of rooms, and the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Margaret D.
12/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Cleaned my family room carpet and some upholstered furniture in the room. |Work was done by the owner, who was prompt, courteous, and very helpful. |I'd call him again any time!
Description of Work: I used Carpet Wizard Professional Cleaning & Restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

lynn B.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Everything went wonderful and they did an excellent job. They were responsive and professional. The owner, Tyson, was great to work with. He showed up with another worker and it took a couple hours to finish the job. I would highly recommend them.
Description of Work: They cleaned all the carpets in a room in our house and cleaned the upholestry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen C.
11/2013
5.0
carpet cleaners
  + -1 more
They are wonderful and just terrific. He always leaves spot remover for me to use and will drop off a new bottle once I am out. He follows up well and will come back out if I have an issue with the cleaning. Their prices are reasonable. I can not find one negative thing about this company.
Description of Work: They have cleaned all the carpets in my home. I usually have them come out after the holidays. I have used them for years now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul and Donna K.
11/2013
5.0
carpet cleaners
  + -1 more
Their prices are reasonable and we were able to use a coupon through Angie’s List. He was professional and prompt for the appointment. He was very pleasant and even sends us out a newsletter to us. He does a great job on our carpets. Scheduling is easy and he is able to come out when it was convenient for us. I am 100% satisfied!
Description of Work: They cleaned the carpets in select rooms: Family room and two smaller rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jean M.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He was on time for the appointment and brought all the appropriate equipment with him. Scheduling was easy and they were cooperative. He gave great prices and was professional during the appointment. He also had great follow up to make sure I was satisfied. I was very happy with the work.
Description of Work: They cleaned the carpets in two homes and did some upholstery cleaning. I have used them in the past to clean carpets in my duplex as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carleen B.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
2 couches, i chair, 2 large area rugs, and upstairs large master bedroom | |Went great. Everything looks amazing!
Description of Work: I used CARPET WIZARD PROFESSIONAL CLEANING AND RESTORATION.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$437

Mary W.
10/2013
5.0
carpet cleaners
  + -1 more
I can't adequately express how excited we are with Tyson James' work. These 12+ year old carpets look like new. The carpets were cleaned just before we moved in nine years ago by another big name department store service. There were black dirt lines along the walls and some stains in the middle of one bedroom. We were told that those marks and stains could not be removed. When Tyson was done there was not a trace of these marks. I looked hard and could not find evidence that they were ever there. Our appointment was for 11am but we received a call telling us he would arrive early. He came one half hour early and after some very friendly conversation got right to work. He was very pleasant to work with. He, and his assistant, took just about two hours to clean 865 sq. ft. of carpet. The price was $263.00 which I though was very reasonable. So we feel we got great service, very high quality work, at a very fair price. We would give Carpet Wizard Professional Cleaning and Restoration the highest rating we could possibly give. Tom and Mary
Description of Work: He cleaned all the carpets in the house - 3 large bedrooms and a hallway. He moved whatever furniture needed moving for no extra charge. He removed stains that were there when we bought the house nine years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$263

Sandra B.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went great and would definitely use the servies of this company as well as highly recommend them
Description of Work: family room sofa and family room carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John F.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
The carpeting in our townhouse, which my wife and I moved into a year ago, hadn't been cleaned since the unit's construction about seven years ago. Besides being generally dirty, it had stains of various kinds in several places. Based on excellent review's on Angie's List, we called Carpet Wizard. Tyson, the owner, quickly returned our call and the job was scheduled within a couple of weeks. Tyson and one of his employees showed up as scheduled. They vacuumed, pre-treated, and cleaned the rugs within about one hour. Every stain was removed. They were professional in every way. Based on the quality of work, professionalism and excellent price, we would use them again and I recommend them highly.
Description of Work: Cleaned wall-to-wall carpeting in two bedrooms, a hallway, and on stairs and one large area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan C.
07/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It turned out very well. I didn't incur extra charges. They were excellent. They did a very good job. They explained everything ahead of time and went over everything in the end. I would use them again in the future.
Description of Work: I have Carpet Wizard Professional Cleaning & Restoration to clean for the sofa and love seat. It was for the upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Daniel M.
04/2013
4.0
carpet cleaners
  + -1 more
Generally well. No particular complaints.
Description of Work: furniture cleaning. Carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Clement S.
04/2013
5.0
carpet cleaners
  + -1 more
A+, 2 men very pleasant and professional, competent in their work, highly organized in their work, and worked VERY well together. Not only were they good but the Mr. James was terrific and I would use them again without hesitation.
Description of Work: Extensive Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ELIZABETH H.
04/2013
5.0
carpet cleaners
  + -1 more
Carpet Wizard Professional Cleaning & Restoration were great. The worker who came to the work was very thorough in the information he provided. We had questions about having some area rugs done and he examined one of them and said it really looked like it was in pretty good shape and you probably don't need to have it done yet. So, we thought he was very honest. They're efficient, honest and did an excellent job.
Description of Work: They cleaned three of our carpeted rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Paul K.
03/2013
5.0
carpet cleaners
  + -1 more
We received 75$ off the total cost with an Angie's List coupon. The work turned out great and he did a really nice job. We are happy with the work and would hire him again.
Description of Work: We hired them for carpet cleaning. He cleaned specific rooms throughout our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Jose R.
02/2013
5.0
carpet cleaners
  + -1 more
I contacted the company and left a mssg since I called after business hours. Y received a return call early the next day and was afforded an approximate estimate according to the information I provided along with available dates and times. We agreed on a service date and time. The company arrived right on time and recalculated the work space and actually found I had over estimated my measurements. The work was performed as previously discussed and billed according to the new measurements. Very professional, courteous, punctual, and above all honest.
Description of Work: We needed the basement carpet (approximately 450 sq. ft. plus stairs) cleaned in order to create a play area for our twin toddlers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Dorothy O.
02/2013
5.0
carpet cleaners
  + -1 more
Wonderful. Came to our home on time, cleaned everything, and left. Everything he cleaned looks wonderful.
Description of Work: Cleaned our carpets that were stained by an accidental spill of fluid onto them. He also did our stairways and landings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Yonatan S.
01/2013
5.0
carpet cleaners
  + -1 more
He informed us of everything as it was happening. He did not try to up-sell his services. He asked if we wanted the regular cleaner (cheaper) or the green cleaner (expensive). We asked about them, and he said that while the regular cleaner is cheaper, it is also more powerful and he would recommend that unless we have allergies or want "green." He used a special device that could measure the moisture (read: "urine") down to the carpet pad. He then knew where he needed to put down his deodorizers and oxygenators and whatever else. We had a 20 square foot area that needed "pet odor removal." We also asked that the bathroom carpet (yes, we have a carpet in the whole bathroom. It is ridiculous.) be deodorized. These cost $50 and $15 respectively. Everything else was $.40 per square foot (moving small furniture, cheaper cleaner). Total was 585 square feet and $249. End result: gorgeous carpets. We thought that the carpet in the bedroom was a drab grey but it is actually mostly white! The only issue was that the carpet was fairly damp for the rest of the day. He did an amazing job, and the honored the estimate that he had done in person (he threw in some extras and did not charge for them).
Description of Work: We looked on his website, and asked for a quote. You simply give estimates for how large rooms are, and he emailed back very quickly with an estimate. We actually had him out to the house for a more accurate quote, and that was free. He automatically applied the Angie's List coupon since I said that I found him on Angie's List. We have two cats, and one of them sometimes uses the carpet rather than the litter box. We asked him about cat urine stains and odors, and he said that he has special deodorizers to deal with those that even get down into the pad or baseboard. He asked that we get as much off of the floor as possible, but that he would move the smaller furniture. If we wanted him to get under all the furniture, he would- it would just be a higher per-square-foot cost. We did not need that service. We set up an appointment for two weeks out from the estimate. When he came out, it was just one guy. His equipment is entirely contained in his truck- this includes pumps, water, everything. He did not need to use our water or electricity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249
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Contact information

37 South Meadow Rd, Westfield, MA 01085

carpetwizardcleaning.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

Carpet Wizard Professional Cleaning & Restoration is currently rated 5 overall out of 5.
Carpet Wizard Professional Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Carpet Wizard Professional Cleaning & Restoration does not offer free project estimates.
Yes, Carpet Wizard Professional Cleaning & Restoration offers eco-friendly accreditations.
No, Carpet Wizard Professional Cleaning & Restoration does not offer a senior discount.
Yes, Carpet Wizard Professional Cleaning & Restoration offers emergency services.
Yes, Carpet Wizard Professional Cleaning & Restoration offers warranties.
Carpet Wizard Professional Cleaning & Restoration offers the following services: Air duct cleaning. Carpet cleaning. Floor cleaning, polishing, &waxing. Upholstery cleaning. Water & smoke damage. Tile & grout cleaning. Oriental rug cleaning.
.

Contact information

37 South Meadow Rd, Westfield, MA 01085

carpetwizardcleaning.com