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Westborough Design Center Inc

Kitchen and Bath Remodeling, General Remodeling, Plumbing,

About us

Family owned. Additional DBA - Kitchens.com. Addressing your needs is our top priority. We make a complimentary visit to your home to discuss design ideas and provide you with a verbal estimate. When you make the decision to work with us a design fee is required, which will be credited toward your project. Once we create a design to fulfill your vision, we turn the project over to our installation team.

Business highlights

37 years of trusted experience

Services we offer

Remodeling & Construction

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.55 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
3.8
professionalism
4.5
responsiveness
4.8
punctuality
4.5
Showing 1-5 of 5 reviews

Tricia M.
04/2016
3.0
ceramic tile, plumbing, remodeling, home remodeling
  + 2 more
UPDATE - The site supervisor returned to fix some issues and has assured me all our concerns will be addressd. This increases my hope / confidence that this project will be completed to our satisfation. First Post - This was an extremely chaotic and confused project the design phase was rushed and our immediate change of mind about the layout was ignored. The day of the shower build was out of control as design details were not planned and I had to contact the designer several times before she showed up. Ultimately the niche layout and size were not ideal for the final design. Every phase of the project has been chaotic, for example at my house I told the designer what door handles I wanted and yet the door came without a handle. So I had to resend out the information and be home again for the door handles to be installed. The re-design meeting was planned for the day the tiling was to begin (really I'm not kidding) and the day after some travel. Again I had asked weeks previously for a change schedule and was just molified. Crazy and way too much pressure. I am writing this on the last day of the tile installation. As the final straw a pencil liner was installed with one end sticking way out with a white interror showing, it's an epoxy pencil liner not the beautiful marble which was ordered and installed everywhere else. I am so stressed and disapointed. Once again stress, turmoil, chaos, and confusion. The tile installation was slow with 3 and 5 hour work days, we are now at week three. The dust has been crazy with the bathroom not being swept up every evening. There were extra tiles ordered which disappeared along the way. There is poor grout quality, chipped tiles to be replaced and hazy/ bumpy surface on tile. I'm praying this will work out.
Description of Work: Labor only for shower & tub repair, tilinlg,, door installion8 in bathroom, and drywall touchup.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$23,000

WILLIAM T.
10/2015
5.0
hardwood floor, plumbing, remodeling, home remodeling
  + 2 more
unknown
Description of Work: Recently (2015), removed carpeting from 4 upstairs rooms & a stairway, made repairs & improvements where needed, and replaced flooring where necessary; refinished with 3 coats clear stain oil based finish. Also a couple of unrelated fixes to unrelated items from previous work (e.g., caulk 2nd floor shower door). We were VERY pleased with the flooring results. And they were the ones who saw that the old wood under the finish was good quality and worth reusing. Some years ago, they did a complete renovation of our kitchen and other nearby areas, which was and still is, terrific. Nice layout, design, and holding up over the years. |)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,871

Michelle C.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We just shop there...have not had anything done by them, but they are always really helpful when we need guidance. Nice staff.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Joe L.
12/2014
5.0
remodeling, home remodeling
  + 0 more
Still in progress.
Description of Work: Work is yet to be completed. Kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

Ardean B.
03/2011
5.0
home remodeling
  + -1 more
They did the installation of the new cabinets, flooring counter etc. The work went of wonderfully. We were thrilled with their work. They were beyond our expectation. It is a family business and the only subcontractor they used were the plumber and the electrician otherwise the crew does all of the work. The crew is great. The design work was done by the company as well and that was very good. They had very good rapport with the designer. They pay incredible attention to detail on all of finish evolved with the project. . They are very customer service oriented. They listen to what you want and need in the kitchen. They are very detail oriented and work well with the customer to find the exact and correct design and products. They are incredibly professional in everything they do.
Description of Work: We had Westborough Design Center Inc to remodel our entire kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100,000

    Contact information

    3 Ruggles St, WESTBOROUGH, MA 01581

    www.westboroughdesigncenter.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    General Remodeling,
    Plumbing,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Homebuilders,
    Stone and Gravel,
    Interior Design and Decorating,
    Cabinet Making

    FAQ

    Westborough Design Center Inc is currently rated 4.5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Westborough Design Center Inc accepts the following forms of payment: Check
    Yes, Westborough Design Center Inc offers free project estimates.
    No, Westborough Design Center Inc does not offer eco-friendly accreditations.
    No, Westborough Design Center Inc does not offer a senior discount.
    No, Westborough Design Center Inc does not offer emergency services.
    Yes, Westborough Design Center Inc offers warranties.
    Westborough Design Center Inc offers the following services: Remodeling & Construction

    Contact information

    3 Ruggles St, WESTBOROUGH, MA 01581

    www.westboroughdesigncenter.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM