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CPS Heating & Cooling

Heating and Air Conditioning, Air Duct Cleaning

About us

CPS Heating & Cooling specializes in commercial and residential HVAC services. We install and service heat pumps, central A/C, gas furnaces, boilers, ductless, and indoor air quality systems. Whether you need installation, maintenance or repair, you can count on us. As a factory-trained Carrier and Mitsubishi dealer, we are dedicated to being the best full-service HVAC contractor in the MetroWest area. CPS, your Comfort Product Specialists at an affordable price!

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial heating, cooling repairs & installation.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.329 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
0%
3
14%
2
10%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.4
responsiveness
4.8
punctuality
4.8
Showing 26-29 of 29 reviews

Robert P.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: CPS Heating and AC first installed the central air in the house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CPS Heating & Cooling
Thanks for the A Rating!

Cheryl O.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have an annual service contract. Their most recent visit they came to clean and service my central AC unit. They checked all the settings and changed the air filter. They always make sure to put booties on over their shoes, every time they enter the house, even if they are in and out a dozen times. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CPS Heating & Cooling
Thank you for your continued loyalty to CPS. We look forward to working with you again.

Judith K.
01/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I consulted with six companies to decide which to use to install a new furnace. The furnace and service CPS offered was comparable to the others, but the rep. did not seem to "get" that I was just a customer who truly did not understand the 'technicalities' of furnaces, and was abrupt and did not give me the answers I needed. However, on the positive side, after I reported the experience to the CPS management they apologized profusely.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0


Response from CPS Heating & Cooling
Thank you for pointing this out to us, and once again we apologize if one of our staff was curt in answering your questions. We noticed that this installation was done back in 2013, so please know that we have been working hard the past two years at strengthening our sales and technical staff with careful recruitment and continuing training. We hope the furnace has operated well for you during this time, and If there is any reasonable measure we can take to make your experience a more positive one our owner, Phil Baldwin would be happy to handle your case personally.

Hilary B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information


Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

CPS Heating & Cooling is currently rated 4.3 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

CPS Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CPS Heating & Cooling offers free project estimates.
No, CPS Heating & Cooling does not offer eco-friendly accreditations.
No, CPS Heating & Cooling does not offer a senior discount.
Yes, CPS Heating & Cooling offers emergency services.
No, CPS Heating & Cooling does not offer warranties.
CPS Heating & Cooling offers the following services: Residential and commercial heating, cooling repairs & installation.

Contact information


Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM