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Neighborhood Waste Water Services

Septic Systems, Plumbing, Drain Pipe Installation,

About us

We're a full service provider who has been providing septic services to the Cape for years. Our technicians have serviced thousands of homes all over the Cape for decades and as such there is a good chance we may even have done your residence at some point in the past! We're one of the larger providers on the Cape and our technicians are all cross-trained in various specialties. Financing available and we accept all major credit cards.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

We do it all from routine maintenance to full system repair and or replacement. We own all our own gear so there isn't a problem we can't solve. We are also expert drain cleaners and can solve virtually any clog on the first call. We preform hundreds of Title 5 inspections every year and if there is a problem we can also rectify any issue in short order. We also provide a full range of commercial services including servicing grease traps and interceptors. 24/7 Emergency services

Amenities

Free Estimates
Yes
Senior Discount

$20

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
5.0
Showing 1-6 of 6 reviews

Nancy C.
07/2014
4.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: I hired this company to inspect my septic system and then pump it out prior to putting my house on the market. The guys that did this work were wonderful, and although my septic system did not pass inspection, they were very helpful in reassuring me that this was not the disaster that I envisioned. The downfall came when I asked for a quote for the replacement septic system. Although I was promised a quote, I had to request it several times, and then I just got a phone call followed by an email - nothing that I would call professional in any way. The quote was thousands more than I had been led to believe by the inspectors, and said that a huge oak tree in the backyard would have to come down (although I thought there was plenty of room around it). I ended up going with a different company for the replacement, saving over $3000 and the tree!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$500

eileen N.
06/2014
5.0
excavators, septic tank, plumbing
  + 1 more
They had to do extra plumbing work because they had to move it over because the old septic was underneath the porch so they had to dig up the cement pads. We only have a quarter of an acre so they had to re-plumb the part so they could put it in. They were an A. It just took longer than originally it was gonna happen but that was more of the town. They had to come out and inspect everything in this place because we are in historical district so they had to come out 3 or 4 times to check this, to check that. It's kind of like soil testing. The town was actually more of the problem than anything. We are in the historical district so things are not that cut and dry even though it's a ranch house and everything is a permit. I just went with them because they were already doing the septic system. The price went up because they were running into issues with the plumbing and stuff. They were very professional. As a matter of fact, I'm thinking about calling them to have it drained again.
Description of Work: The septic tank blew out on me and Neighborhood Waste Water Services is who I went with. We had to have extra plumbing work done. They had to put in new plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Donna V.
06/2014
5.0
septic tank
  + -1 more
unknown
Description of Work: They pumped my septic tank and I was informed the cover was cracked and did I want it replaced. Of course, yes. They finished pumping and returned with a new cover within a day or so. Very polite. Answered any questions I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Renee R.
06/2014
5.0
septic tank
  + -1 more
Pumped out cesspool and the drainage field. Did a great job! Came out on a Saturday, handled whole job professionally, would go back to him in a heartbeat. And he told us about a county-wide loan program to upgrade septic systems.
Description of Work: Serviced antique septic system - emergency call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369

Donna V.
05/2014
5.0
drain pipe
  + -1 more
I think I got them from your list. I did like the company very much. They are quick to respond and they came out within a reasonable amount of time. The person that did the cleaning was very knowledgeable and answered any questions that I had because my husband used to do all these things. He was very friendly and suggested a new top and went and had it back the same day or within a day and he was quick. I don't have too much knowledge about the pricing but it was okay with me and it was acceptable but I don't remember exactly.
Description of Work: I used Neighborhood Waste Water Services for septic cleaning and they discovered through a system that the top had broken and they replaced that with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Karen P.
11/2012
5.0
septic tank
  + -1 more
I found the company via internet search. I submitted a quote request via their website. I received a call from a female representative shortly after my submission. We scheduled my service at a convenient time for me within just a few days. She applied a $25 discount for my online submission. The price is competitive to other companies I called. On the day before service I received a reminder call. On the day of service the technician called on his way to our home. He worked quickly and professionally, discussing the condition of our septic tank (yuck!) with my husband. He took the time to explain what we are doing correctly, what we can do to prolong the life of our system. He did a very thorough job in a reasonable amount of time. The yard was left clean. I would definitely use this company again!
Description of Work: They serviced my 1500 galloauto voicen septic tank. Pumped and cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

    Contact information

    350 Main Street, West Yarmouth, MA 02673

    www.capecodseptictank.com

    Service hours

    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Plumbing,
    Drain Pipe Installation,
    Excavating,
    Drain Cleaning,
    Sewer Cleaning

    FAQ

    Neighborhood Waste Water Services is currently rated 4.8 overall out of 5.

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Neighborhood Waste Water Services accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
    Yes, Neighborhood Waste Water Services offers free project estimates.
    Yes, Neighborhood Waste Water Services offers eco-friendly accreditations.
    No, Neighborhood Waste Water Services does not offer a senior discount.
    Yes, Neighborhood Waste Water Services offers emergency services.
    No, Neighborhood Waste Water Services does not offer warranties.
    Neighborhood Waste Water Services offers the following services: We do it all from routine maintenance to full system repair and or replacement. We own all our own gear so there isn't a problem we can't solve. We are also expert drain cleaners and can solve virtually any clog on the first call. We preform hundreds of Title 5 inspections every year and if there is a problem we can also rectify any issue in short order. We also provide a full range of commercial services including servicing grease traps and interceptors. 24/7 Emergency services

    Contact information

    350 Main Street, West Yarmouth, MA 02673

    www.capecodseptictank.com

    Service hours

    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM