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Perfect Sound

Stereo and Home Theater Systems, Home Automation, TV Sales,

About us

Perfect Sound & Installation Co. is a highly successful audio,video, home automation and custom installation company based out of West Springfield Massachusetts. We specialize in custom home theater, media room design, multi-room audio/video distribution, lighting control, climate control, structured wiring and systems integration. At Perfect Sound & Installation Co. our goal is to provide our clients with superior products and craftsmanship while being sensitive to their design needs and budget. Our design team offers the latest in technical knowledge, design expertise, and customer satisfaction. Adding a custom home theater, multi-room audio system, or home automation is a wonderful investment that will add to the enjoyment and value of your dream home. But an investment of this size shouldn't be trusted to just any company. The level of the company's integrity and experience in the audio/video industry is an essential consideration.

Business highlights

17 years of trusted experience

Services we offer

Audio Video Installations, Home Theater Installations, Multi-room Audio Video Systems, Home Automation Systems, TV Installations, Business Audio Video Systems, Control Systems, Remote Home Monitoring Systems, Outdoor Music Systems, Flat Panel TV installations, In-home Consultations, Speaker System Installations

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Russell F.
12/2014
5.0
home theater design
  + -1 more
Six months later I could not be more pleased with the service I received from Perfect Sound. I have called them a couple of times for information on my equipment and they have always been most helpful. Highly recommended.
Description of Work: The two techs replaced an old Onkyo with a new Yamaha receiver and took care of all the connections and romotes to all attached equipment. They did a great job. I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Tom D.
06/2013
5.0
home theater design
  + -1 more
We called perfect sound on June 6, 2013 and arranged for Dan Crouss to come to our home and provide and estimate to move an existing system from table top to wall installation. He arrived in the AM on June 17, 2013 looked over the work and provided a quote to move the components. I asked for information regarding a home theater system at this time and I then made arrangements for a private viewing of the SONOS system he provides. I had never heard of Sonos before, but had a Bose home theater that I was disappointed with. After viewing the Sonos system I decided to purchase a basic sound bar only it due to the expandability. I was apprehensive about how it would sound in my environment vs the ideal set up Dan had in their store. I made arrangements for the install to occur on June 12, 2013. The installation personnel, 2 young men, arrived in a timely fashion and did a supurb job of mounting the Plasma TV on the wall and running the wires hidden in the walls from the TV, Sonos Sound Bar, DVD player, and Comcast.cable box. The Sonos system is completely wireless and can be run from a computer desk top, tablet, smart phone and the installation people even configured my existing remote to work all components. I am now in the 21st Century with this system. I can add other components to the Home Theater in less than 1 minute set up time. Capabilities are endless for the near future. The installation people also co-ordinated the software update with Comcast for me. I was in full operation when they left. The install was professional and just what I had expected. Absolutely NO COMPLAINTS!!!! I would recommend this company for your Audio Visual needs without reservation.
Description of Work: Mounted and wired flat panel Plasma on wall. All wiring was hidden inside existing wall. Also they installed a new home theater I purchased from them (included in above final cost).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Karen P.
03/2013
5.0
home theater design
  + -1 more
Excellent!
Description of Work: I was looking for options for a home theatre/stereo system. The owner Dan, contacted me shortly after my inquiry. He was also very flexible with a time to meet me in the store. The Sonos system he showed me completely meets my needs and I can expand at any time. My 3yr old daughter has been dancing and singing and I am just thrilled. I will definitely go back to the store in W. Spfld to buy more products. Sonos was not offering any specials, but Dan gave me $25 off for customer appreciation. Super knowledgeable and nice people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Thomas L.
03/2013
5.0
home theater design
  + -1 more
I like the job that they did and it is fabulous. They were great and I have stopped by their office once or twice to get a little advice and they were super when I walked in. They gave me good recommendations on what to install and they did a good job. I was very pleased with them. I have a fancy system with a universal remote that I don't have to point at the receiver which is behind me. Often we need to have direct line of vision to make the remote work and they gave me a remote that works on radio wave, it works no matter which way you point the remote. I think it is called radio frequency. Everything is super and works solid. They connected everything so it works beautifully. The price was fair.
Description of Work: I used Perfect Sound to install a TV. They gave a universal remote and connecting speakers and all that good stuff. The receiver, storage mouth of the TV and the universal remote which was quite expensive was inclusive of the price. It was a tough installation. I switched some equipment around so they came out again and gave me a small visit to fix it up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

    Contact information

    1053C Riverdale Street, WEST SPRINGFIELD, MA 01089

    www.myperfectinstall.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    Closed
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    11:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 7:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    Home Automation,
    TV Sales,
    Phone Wiring

    FAQ

    Perfect Sound is currently rated 5 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: Closed

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 11:00 AM - 7:00 PM

    Saturday: 10:00 AM - 7:00 PM

    Perfect Sound accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Perfect Sound offers free project estimates.
    No, Perfect Sound does not offer eco-friendly accreditations.
    No, Perfect Sound does not offer a senior discount.
    No, Perfect Sound does not offer emergency services.
    Yes, Perfect Sound offers warranties.
    Perfect Sound offers the following services: Audio Video Installations, Home Theater Installations, Multi-room Audio Video Systems, Home Automation Systems, TV Installations, Business Audio Video Systems, Control Systems, Remote Home Monitoring Systems, Outdoor Music Systems, Flat Panel TV installations, In-home Consultations, Speaker System Installations

    Contact information

    1053C Riverdale Street, WEST SPRINGFIELD, MA 01089

    www.myperfectinstall.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    Closed
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    11:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 7:00 PM