We are a service driven real estate brokerage, focused on residential real estate in Western Massachusetts. We are the the opposite of big, we are focused. On every transaction you will be dealing with the owners of the company, who will work to know you and your needs. We strive to do things now not later, and return every call every day.
Business highlights
18 years of trusted experience
Services we offer
We represent Buyers, Sellers and Inverstors in the sale of real estate. We can also assist with Rentals.
Description of Work: Pamela helped us sell our home at a time when several stressful things were going on in our personal life. Our 2 year old son had developed a small bowel obstruction and was hospitalized for 2 weeks right in the middle of selling our house and getting ready to move, fortunately he survived and is doing very well today. I share this because Pamela made sure EVERY aspect of the process was taken care of, getting the house ready, listing it, and responding to all inquiries in a very timely manner......I feel like we didn't do a thing, (although we were given great direction on how to make the house presentable which required some relatively low cost projects), within 2 weeks of listing it, the house had a purchase and sale ( Pamela told us "pricing it right was critical as well since we were looking to get settled into our new house by August to get our kids ready for their new school system" not only did she nail the price, we were also able to take a nice amount of equity with us and use it as a down payment on the house we bought......smooth process with a great personal touch Now being a former business owner I understand what it says about a company in how they respond in adversity, and given our son's hospitalization and how stressed we were with that, and how unavailable we were for the better part of 2 weeks, Pam not only handled all aspects of the lsiting and sale process, but also took time to check in on us by visiting us at the hospital and we even came home to a warm plat of lasagna she had picked up for us !! my husband and I took shifts at the hospital to stay with our 2 year old while the other took care of our other 2 children at home.....that is going above and beyond...I would recommend Pamela to anyone looking to buy or sell their home, her level of professionalism, market awareness, experience, and most importantly CARING is second to none, she treated us like great friends and not just a client, which is what we needed especially in a time when we felt like our world was crumbling, life had to go on around us, and Pamela made sure of that knowing we were focused on our son....THANK YOU PAM!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
01/2013
5.0
real estate agents
+ -1 more
I just wanted to tell people about the experience we had working with Pamela McCarthy. I was looking for real estate agents while my husband was still stationed at Ft. Carson in Colorado Springs, Colorado. We had received orders to move to Massachusetts in order for my husband to recruit there for the next three years. The first couple of agents I contacted were not interested in working with me and the last one just gave me clipped answers. When I found Pamela's number and called her, speaking with her was like a breath of fresh air. The fact that we were still in Colorado, but looking for a home in Colorado didn't bother her in the slightest. She assured me that me being long distance wasn't a problem and that she would do everything she could to find us the right home. She kept in contact with me on a daily basis, sent me listings, and educated me on buying real estate in MA. I couldn't believe the level of involvement she gave us. Pamela really understands that buying a home is truly very personal and gave us a very personal experience. Due to the fact we weren't in MA just yet, Pamela went out of her way to ensure the neighborhood we were interested in purchasing in was safe, had great schools, and would suit all of our needs. The first house we were interested fell through, but Pamela didn't let that daunt her and kept reassuring me that everything would be fine. Once we arrived she was there to greet us and took the time to show us several properties. We finally found the right one and were able to purchase it. She really helped us navigate the numerous road bumps that can happen when purchasing a home. Without her I don't think I could've successfully made the transition from Colorado to Massachusetts. I personally recommend Pamela because for her it's about making sure her customers are completely happy and comfortable in their homes. She takes the time to listen to what your needs are for your new home and doesn't care about the time involved in helping you meet those needs. Pamela really cares about your family and checks with you constantly to ensure you're happy. She is a delight to work with and extremely professional. She STILL keeps in touch with our family and I look forward to having her family come to our home for a nice supper. If you choose Pamela as your realtor, I promise you will not be disappointed in the level of service, professionalism, and commitment she will give to you and your family.
Description of Work: Our Chester, Massachusetts Home Purchase
Rating Category
Rating out of 5
Yes, I recommend this pro
$89,900
Contact information
117 Park Avenue, Ste 300, WEST SPRINGFIELD, MA 01089
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Service Categories
Real Estate Agents
FAQ
McCarthy Realty Group, Inc. is currently rated 5 overall out of 5.
McCarthy Realty Group, Inc. accepts the following forms of payment: Check
Yes, McCarthy Realty Group, Inc. offers free project estimates.
No, McCarthy Realty Group, Inc. does not offer eco-friendly accreditations.
Yes, McCarthy Realty Group, Inc. offers a 100% senior discount.
No, McCarthy Realty Group, Inc. does not offer emergency services.
No, McCarthy Realty Group, Inc. does not offer warranties.
McCarthy Realty Group, Inc. offers the following services: We represent Buyers, Sellers and Inverstors in the sale of real estate. We can also assist with Rentals.
Contact information
117 Park Avenue, Ste 300, WEST SPRINGFIELD, MA 01089