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HOME DEPOT INC

Windows, Hardware & Home Improvement Stores, Doors,

About us

FREE ESTIMATES - BEST WARRANTEES IN THE BUSINESS - DOUBBLE LIFETIME WARRANTEE - TRANSFERABLE....HOME DEPOT WILL BE AROUND TO SUPPORT YOUR INSTALLATION DECADES FROM NOW...RESPONSIVE CUSTOMER SERVICE...CALL DAVE FROM AT-HOME SERVICES AT 413-731-9700.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Blown-in Attic Insulation, Bath and Shower Liners (Bathroom Remodeling), Cabinet Refacing, Closet and Garage Organizers, Electrical Services, HVAC (Heating and Cooling), Water Heaters, Windows, Siding, Roofing, Gutters, Generators, Exterior Doors, Solar Panels.

Services we don't offer

Carpet Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.4
punctuality
4.8
Showing 1-8 of 8 reviews

Paula M.
12/2017
5.0
replacement windows
  + -1 more
Done in one day, happy with the service.
Description of Work: New windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

vickie F.
02/2017
5.0
doors
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

danny C.
01/2016
4.0
replacement windows
  + -1 more
unknown
Description of Work: 2 Russian men did not understand English well was 45 min late but someone did call. Hard workers. Did the windows and slider one day. Very knowledgeable. Picked up after themselves. Came from westfield area
Rating CategoryRating out of 5
Yes, I recommend this pro

George C.
08/2015
5.0
electrician, replacement windows
  + 0 more
Replaced the windows in a day.. They notice one window was ordered incorrectly before installation. The ordered a replacement immediately and replaced it a few days later. They made adjustment to make the windows fit in with the lights and slider in one room at no cost.The work was completed quickly and efficiently with little disruption.We will hire them again to complete the replacement of windows in other parts of the house.
Description of Work: Installed 5 replacement windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,687

Jason H.
10/2014
5.0
replacement windows
  + -1 more
Some issues at the outset but the floor is in and I'm happy with it and the job Honedepot did.
Description of Work: Installation of pergo flooring in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Tom D.
03/2014
5.0
home improvement stores
  + -1 more
As a matter of fact I went in there with list of things I wanted and I showed them what I wanted and I was brought everything later my wanted and I was able to get it out of there without having to wander through the store. We got lumber, nails, hammers and various construction items to finish off a room. I chose them because they are very convenient and I am two minutes away. The price was good and reasonable comparably. They are punctual and professional. I would most assuredly use them again in the future.
Description of Work: I used Home Depot about four months ago. I bought remodeling construction materials for renovations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jacqueline B.
06/2012
5.0
replacement windows
  + -1 more
After contacting Home Depot, sales rep called and was out to see me in a couple of days. Very informative, no high pressure sales pitch. He was able to fill out and get Home Depot credit card right there. I qualified to have an interest free payment plan if paid in full over 6 months.Within days someone was out to measure the windows. I was kept up to date on the plans by a customer Rep. who called me before and also the afternoon that the windows were installed to see if there were any problems. The morning the windows were to go in , the project manager arrived on time, he gave me his card and said if there were any problems at all to contact him as they want to make sure that I was a satisfied customer.The crew worked quickly and had the windows in in a few hours. They were very clean, no mess whatsoever. After they were all in the project manager came back to inspect the finished work . I am very happy with my new windows. They look great, and already I notice a big difference in the energy effeciency, as my house is much cooler, I definitly have had to run the air conditioner less than I normally did before. I just wish I had replaced the windows sooner.
Description of Work: Windows replaced

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from HOME DEPOT INC
Thank you for your time and attention to detail. Let me know if there are any other services that we can provide you.

Joe B.
08/2011
4.0
replacement windows
  + -1 more
Overall windows are working fine, but i wonder what kind of service I am going to have if anything goes wrong with these lifetime warrantied windows.
Description of Work: Had Tim from Home Depot come to estimate price of replacing 18 double hung windows on a very old house. His estimate for the 12 white vinyl windows were the lowest I got, so we went with him on those. The crew spoke almost no english, were here a long time, and when they left two of the windows would not completely close. I called him and left a message. I never heard back from him. Luckily a Comcast repair guy who came to re-hook-up my computer cable (as it had been run through the replaced window, noted the problem and easily installed it correctly. He noticed another one in the hallway and also fixed that one. Thanks Comcast guy!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Response from HOME DEPOT INC
I am Dave from At-Home Services at the Westside store where your lead was entered. I can speak with Tim about this incident if you would like, since this is uncharacteristic, and we need to be providing excellent customer service 100% of the time. For this and any future issues, you can always contact me or any At-Home Services associate in any Home Depot store. For roofing, siding, windows, gutters, and insulation issues, you can also go online at to our website. Your personalized job info page can be accessed by entering your phone number that was used during the job. You will find there a list of all contact phone numbers associated with your job, and a Contact Us section where you can request immediate service. You will receive a same-day response.

    Contact information

    179 DAGGETT DR, WEST SPRINGFIELD, MA 01089

    http://homedepot.com

    Service hours

    Sunday:
    6:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Hardware & Home Improvement Stores,
    Doors,
    Electrical,
    Solar Panels,
    Cabinet Refacing and Refinishing,
    Kitchen and Bath Remodeling,
    Home and Garage Organization,
    Skylights,
    Garage and Shed Building,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    HOME DEPOT INC is currently rated 4.8 overall out of 5.

    Sunday: 6:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    HOME DEPOT INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, HOME DEPOT INC offers free project estimates.
    No, HOME DEPOT INC does not offer eco-friendly accreditations.
    No, HOME DEPOT INC does not offer a senior discount.
    Yes, HOME DEPOT INC offers emergency services.
    Yes, HOME DEPOT INC offers warranties.
    HOME DEPOT INC offers the following services: Blown-in Attic Insulation, Bath and Shower Liners (Bathroom Remodeling), Cabinet Refacing, Closet and Garage Organizers, Electrical Services, HVAC (Heating and Cooling), Water Heaters, Windows, Siding, Roofing, Gutters, Generators, Exterior Doors, Solar Panels.
    Carpet Cleaning

    Contact information

    179 DAGGETT DR, WEST SPRINGFIELD, MA 01089

    http://homedepot.com

    Service hours

    Sunday:
    6:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM