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Home & Hearth Remodeling & Restoration LLC

Kitchen and Bath Remodeling, Decks and Porches, General Remodeling,

About us

Home & Hearth Remodeling and Restoration is a licensed, insured and registered Home Improvement Contractor in the Springfield/Hartford area. Our 6-person team of conscientious craftsmen handles most of the work directly and, when called for, we have other highly-competent colleagues available for staffing projects that require other specialized licenses, training or skills (e.g., HVAC, electrical, fine woodworking, etc.) We believe that vertical integration on a project -- which is a fancy way of saying that we put the trim and paint on the walls we finish and build ourselves -- results in better finished work without finger-pointing between subcontractors. We have worked hard to successfully cultivate a reputation for being honest, hard-working service people who care about what we do. We are motivated by making living environments better, be that by making rooms bigger, tighter, newer or simply nicer. We love the variety in our work as general remodelers. One week it's a deck, another a garage or family room addition, or a kitchen or simply replacing windows. Once we work for you, we will be your "go-to" guys for anything having to do with your home or property -- even when we can't provide the service required, we'll still introduce you to someone you can rely on. We accept all major credit cards as well!

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

General Contractors, Remodeling Kitchens, Baths & Bedrooms. Home Offices & Home Theaters, Decks, Garages & Additions. Deck & Pool.

Services we don't offer

Install or Repair Chimneys, Stoves & Hearths.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.727 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
7%
3
4%
2
0%
1
15%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 27 reviews

Susanne O.
03/2022
5.0
decks
  + -1 more
Dave and his team were extremely professional, attentive to detail, friendly, and responsive to our needs. Our deck is a thing of BEAUTY! Our neighbors and guests have all given it highest praise. It has almost doubled our living space. We would hire Dave and his team again in a heartbeat.
Description of Work: We needed a deck built in the back of the house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Shelley G.
06/2020
5.0
decks
  + -1 more
Very well. Responded quickly, was punctual, very professional/knowledgable/friendly, etc.
Description of Work: Deck rebuild

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

kenneth H.
04/2019
5.0
remodeling
  + -1 more
Great service. They always got back to me when they said they would and did what they said they would as well. Very reputable.
Description of Work: They remodeled a house I own. They also do a variety of other things for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois S.
09/2018
5.0
home remodeling
  + -1 more
Our remodel began promptly on the projected start date. Dan, our main man, was very professional, amiable and highly skilled at his trade. He even offered some suggestions which were appreciated. We interviewed no less than six companies to do over our bathroom and selected Dave, not because of cost, but because of his professionalism and willingness to listen to what we wanted done. He offered solutions to the problems we wanted resolved and they all worked out to our satisfaction. The cost plus margin contract was a great option. He provided detailed time sheets for the employees and itemized invoices for materials. Yes, I went over everything in great detail and found all the documentation to be accurate. Any questions I had, he was able to answer to my satisfaction. I do need to make clear that the materials Dave provided were mostly construction related for about $665.00. The rest of the cost was all for labor. I purchased separately, the vanity, faucet, towel bars, quartz counter top, upper cabinets, lighting, flooring, crown, baseboard, door and window trim, two doors with hardware and some of the paint. I also contracted separately with Jim at Bathcrafters to install the bathtub and wall surrounds. Dave and Jim have worked together on numerous projects and efficiently coordinated their work so we would not be without a shower for more than a two days.
Description of Work: Bathroom Remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,100

Robert B.
08/2017
5.0
decks, garage builders, woodworking, house painters, interior painters, doors
  + 4 more
These guys are easy to work with. Very professional and high quality work. Will use them for any new construction or remodeling.
Description of Work: The new screened in porch has become our new favorite living space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ernie S.
11/2016
5.0
home remodeling
  + -1 more
Both the work and the costs came in as estimated. There was some rework required due to the age of our home and shoddy work that was previously done by former owner that was uncovered once the work was started. They worked this into the price. The end result met or exceeded our expectation. Dave and his staff were very professional. They addressed issues or concerns immediately with Dave coming on the job site several times a week to inspect progress and give us a status. The one thing above all others for me was that the folks from Home and Hearth treated the job like they were doing it for their own home. We have more work we are planning and the Dave will be offered the work.
Description of Work: We asked for a full gut and restoration on our second bathroom. Dave gave us a detailed estimate of the proposed work, hours to be charged per task as well as what we would be responsible for (fixtures, tub and surround selection, electrical outlets picking if we choose to do so). Before the work was started we decided to add replacing all the doors on the second floor as well as skim coating and painting the hallway walls. Dave reworked the estimate overnight to reflect these additions. His estimate was 2 to 3 weeks from start to finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Patricia F.
05/2016
3.0
home remodeling
  + -1 more
The work done is very nice. The problem I have is with the estimates and actual cost. When we received the estimates the plumbing portion of the estimates were high so Dave found another plumber and the numbers were better. We decided to go forward with the work. Everything was going good for the first bathroom. Dave told us we were on schedule with the estimate, when we got the final invoice for the bathroom he was quite a bit over the original estimate even after discounts the amount was still quite a bit over the original estimate. When they started the second bathroom I asked Dave about being over the estimate and he said it would be closer to the estimate because he knew what he was getting into, then when we got the final invoice for the second bathroom he was still over before the discounts, after the discounts he was still quite a bit over the original estimate. I understand the house is very old and can understand going over on one bathroom, but the second one I think should have been closer. We were not told that it was running over until we received the final invoices. The people he has working for him are professional and do a good job.
Description of Work: Remodeled 2 Bathrooms

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$36,596

Response from Home & Hearth Remodeling & Restoration LLC
This house is a very old one and posed repeated challenges. It required more work to correct bad framing and conditions that made finishing the room practical. Walls, floors and ceilings all required re-framing in order to get them flat, straight and square so that cabinetry and fixtures would fit well and correctly. We also encountered issues with the existing plumbing and wiring that needed to be addressed to be made code-compliant. We are sorry for the rude surprise in the additional cost.

Fran L.
05/2016
1.0
decks, home remodeling
  + 0 more
unknown
Description of Work: They came and looked at the job. Said they would get back with an estimate in about 3 weeks. 6 weeks later I called them and asked about the estimate. They would get back to me. 2 weeks later I called them again and told the company "I'm going with another vendor." Never did get that estimate. They did a thorough job checking out the job I wanted done. ???????
Rating CategoryRating out of 5

Response from Home & Hearth Remodeling & Restoration LLC
We are sorry that we could not accommodate you in a timely fashion. We've had great difficulty in keeping up with demand and our existing clients always come first. We continue to get great reviews on our workmanship and professionalism, but we do fall short at times in being able to turn estimates around more quickly.

Liz B.
03/2016
4.0
house painters, home remodeling, replacement windows
  + 1 more
I am answering on behalf of the Board of Managers at Ashely Hills Condos so am not the homeowner who had windows replaced. However, I was informed that the job was done quickly, professionally and they cleaned up everything.
Description of Work: Replaced windows in 2 units.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Jeremy L.
01/2016
1.0
flooring contractor, remodeling, home remodeling
  + 1 more
Dave came out, we talked for a hour about remodeling my kitchen. He was very professional, and was very knowledgeable. I told him I would like a quote for the kitchen cabinets, and a new floor installed. He told me he would have a estimate in a few days, it's been two weeks. I called after 7 days, and gave me some excuse about him having to fire someone, and he would have it to my bye the end of the week. I don't want to hear excuse, or how you had to fire someone, that's not professional. If u can't handle giving a simple quote, I don't think u can handle a job of this magnitude. Don't waste your time people.
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Home & Hearth Remodeling & Restoration LLC
I am sorry for the delay, [Member Name Removed]. As I explained when we met, we are very busy right now and it takes me a while to turn estimates around. Since we met I did have an employee to let go and had to conduct interviews to fill the slot. Along with managing several current projects and the daily demands of the business it leaves little time to do all the work on the estimates I have on my desk. However, I am working on yours and will get it to you.

Edward C.
11/2015
5.0
interior painters
  + -1 more
Great experience. Very professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom D.
10/2015
5.0
concrete repair, decks, remodeling, home remodeling, woodworking
  + 3 more
The overall project went very well. Two to three days to remove decking, chip out and cut metal lally columns from exiting concrete patio beneath existing deck. About 4-5 days to install new deck, railings and stairs. Finishing touches outstanding. Workmen very professional and courteous. We had 3 contractor quotes and H & H Remod was the middle quote. We chose H & H because we had them remodel a bathroom in the lower level of our raised ranch in the past and were very pleased with the results of that project. So even though they were not the low bidder on the project we chose them because we were familiar with their craftsmanship first hand.
Description of Work: Existing 16' x 20' wood deck at second level required replacement. Removed & disposed of wood deck, support columns, stairs. Placed new 4" x 4" support columns (secured in exiting concrete patio), pressure treated stairs, decking and support beams, plastic rails and 6 solar caps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Response from Home & Hearth Remodeling & Restoration LLC
Thanks, [member name removed]. It's always a pleasure and we will be checking to make sure you put that new deck to good use!

Liz B.
01/2015
5.0
home remodeling
  + -1 more
Home and Hearth was a pleasure to work with. In addition to making valuable recommendations on the best way to perform the needed repairs, they were punctual, thorough, and very professional. I also wholly appreciated the transparency they employed- not only were we given an itemized invoice for the work, we were also provided with detailed time sheets for the men who came onsite, as well as receipts for materials purchased, for our records.
Description of Work: Home & Hearth Remodeling was contracted by Ashley Hills Condominium Association to perform various repair jobs including repair/replacement of kick plates and molding around various unit owner windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home & Hearth Remodeling & Restoration LLC
Thank you for the kind words, [member name removed]. We always try hard to do work that is in the best interest of the client and view each engagement as the beginning of a long-term relationship in which we become your personal experts for all repair, remodeling and property management.

Paul K.
03/2014
5.0
ceramic tile, remodeling, home remodeling, plumbing
  + 2 more
We could not be happier with the service we received, the professionalism of the craftsmen, the attention to detail and perfectionism that was brought to this job. It is perfect. Even when we had the space measured for a shower door, the installer expressed surprise at how level all the surfaces are, especially given the nature of the space and the project. The craftsman kept the space organized, cleaned up every day, and vacuumed thoroughly when closing up for the weekend. They applied plastic covering over the carpeting that stayed in place for the entire job. At the end of the project, the bathroom was left clean. All the spare tiles were tucked away in a corner, neatly organized. Like all other aspects of their work, the attention to detail in cleaning was impressive. The job took longer than it was estimated to, but we knew going into the project that there might be some surprises once the old unit was ripped out. The major cause for extra time was the amount of effort it took to get the walls "plumb" and all the cuts to get the subway tiles and cut-out niche lined up. The potential for "overruns" was built into the estimate; so the additional costs were not a big surprise.
Description of Work: Removed an old acrylic shower insert and replaced it with a tiled enclosure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Home & Hearth Remodeling & Restoration LLC
Thank you, [member name removed]. We enjoyed the challenge of the project working in the awkward space to bring you a beautiful new shower and appreciated your willingness to let us make you our first install of a new tiling preparation method we've now made our standard.

ROSALINA M.
01/2014
5.0
replacement windows
  + -1 more
They did a great job and saved me a lot of money.
Description of Work: I have 5 bay windows that I thought would need to be replaced however, David Coyne who I dealt with informed me it wasn't necessary. The windows were still in fairly good condition and the problem could be fixed by installing support brackets to keep the windows from sagging. He did that and repaired some of the areas where the wood had rotted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,683

Response from Home & Hearth Remodeling & Restoration LLC
We always adopt the property owner's perspective and provide our best advice to help them make the right choice for their given situation. In this case, these Pella windows were still largely fine, but the botched installation caused problems we new we could correct for vastly less money than fully replacing all the windows. Given that the property is rented and owner-occupied, it seemed silly to throw thousands of additional dollars at the problem when we knew we could keep the costs much lower for the owner while still guaranteeing that the windows would perform as they should.

susan O.
11/2013
5.0
home remodeling
  + -1 more
Dave offered lots of ideas, has a passion for fixing things and doing it RIGHT! Very responsive, timely and TIDY! We have found our "go to" guys for house repairs and restores. Also was cognizant of the fact that we couldn't have the luxury version!
Description of Work: Unexpected remodel of bathroom after toilet leaked while we were on vacation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Home & Hearth Remodeling & Restoration LLC
It was our pleasure to beautify and repair your bathroom and we look forward to work together again in the future!

David S.
08/2013
1.0
interior painters
  + -1 more
He never even got me a quote.
Description of Work: Responded quickly to my call. Came out and spent 3 hours talking about the project. Told me I would have a quote within 7 days. He then disappeared. I received a voicemail from him 6 weeks later giving me excuses about the delay. During the message he said he would get me a quote asap. I haven't heard from him since.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Response from Home & Hearth Remodeling & Restoration LLC
Unfortunately, [member name removed] dissatisfaction is justified. We've been extraordinarily busy this year and preference has been given to existing clients and direct referrals. This has meant that a few potential clients have fallen through the cracks and we do apologize for that.

Donna L. H.
07/2013
5.0
home remodeling
  + -1 more
I have had a fine experience with them. They were punctual and they knew what they were talking about.
Description of Work: Home & Hearth Remodeling and Restoration, LLC gave me an estimate for a bathroom remodeling.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bill P.
05/2013
5.0
garage builders
  + -1 more
As it turned out, due to David's fine suggestions, we ended up buying, on sale, a ready made shed that was delivered and installed for us. Had it not been for David's helpfulness, we would not have known which was the best way to go for our paritcular predicament.
Description of Work: We joined Angie's List to get a price and hopefully to have a shed built for us. We didn't receive any replies, w/the exception of David J Coyne. He was the one and only person that responded. He was such a help. We talked on the phone and told him what we wanted and what we could afford to pay and he gave us many suggestions. One of those panned out and we ended up not needing anybody to build us a shed. But, if there was ever anyone we would ever want to do a project for us, it would be David. He is a professional through and through and we were so grateful that he took the time to truly tend to our needs. We definitely give him a "thumbs up"!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Home & Hearth Remodeling & Restoration LLC
We would have loved to build it for you, but our philosophy of operating in the owner's best interest required that we offer the less expensive alternative to meet his needs even if it meant business for someone other than us.

Lucille W.
02/2013
5.0
doors, drywall, remodeling, interior painters
  + 2 more
He is currently working on a project with us right now. So far, the work has been good. He is very good with building codes and what is right and what isn’t. I like how he does not try to take any short cuts and he tries to do things the best way he possibly can.
Description of Work: He has done previous work for us. Two years ago, he replaced the ceiling. He also painted the whole room and has installed a door. Both jobs came out very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Home & Hearth Remodeling & Restoration LLC
We love you, [member name removed]! We're very happy to have been able to beautify your kitchen and perform the other repairs around the house. We hope the extra insulation in the attic has also helped with the ice dams!

Joanna G.
02/2013
4.0
home remodeling
  + -1 more
They did a very good job! I had a lot of work done. They replaced my subfloor because the people who installed the floor originally did not not install it correctly. They arrived on time everyday, but it did take a long time to get my work scheduled. They did do an excellent job with the work and even cleaned up after themselves.
Description of Work: They remodeled my bathroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Home & Hearth Remodeling & Restoration LLC
Thank you, [member name removed]. We hope the bathroom is serving you well and are ready when you need us to address that front porch and kitchen.

Tom D.
11/2012
5.0
ceramic tile, closet systems, concrete repair, countertops, decks, drywall, flooring contractor, remodeling, home remodeling, plumbing, water heater repair
  + 9 more
Will write an overall evaluation of work performed when the job is complete 12/11/12 The overall installation despite the additional cost went extremely well. I cannot complain about the extra "hidden" cost that involved the drain in the concrete floor. Anyone who undertakes a home improvement knows there are some unknown costs involved that are not anticipated at construction inception. I feel Dave detailed the anomaly very well and provided a reasonable final cost to fix the problem. Over the 12 days of construction Dave's "crew" was very polite and punctual. The professionalism displayed was complimentary to my overall experience with Home and Hearth. Bottom line is I would gladly recommend Home & Hearth and will use them again in the spring (2013) for a deck overhaul I am planning. Good work, very professional and reasonable cost.
Description of Work: This evaluation is for completing a cost proposal for work only. I have decided to go with Dave and will write another evaluation of the work and construction project after it is finished. Dave provided suggestions for the work in details that were understandable and reasonable. The final copy of the proposal was very detailed and all steps in the process were covered with an itemization of costs. I will be entering into a contract with Dave. Very professional and was willing to work with me to try and contain cost vs what is required for an acceptable result. 12/11/12 The work was completed on my bathroom upgrade today. Home & Hearth completed the following: Removal: old vanity, old john, old shower stall, rug, baseboard heater, wall cabinets and one small colset enclosure (around existing elec hot water heater). Moved washer and dryer into garage to provide room for renovations. Install New: Closet enclosing existing hot water heater, vanity, john, shower stall, tile floor, master shower hot/cold mixer and shelving. Cost estimate for work prior to start was $5900. The additional cost (Approx $500) was to break out concrete floor to replumb drain and line up the drain spout with the drain in the new shower stall. Repair a ceiling in the garage not on the original bid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Home & Hearth Remodeling & Restoration LLC
It is always gratifying for us to see the product of our work when an underutilized, decrepit or simply ugly space is remade into something appealing and functional as with the basement bathroom.

Dennis L.
10/2012
5.0
interior painters, home remodeling, contractors, replacement windows
  + 2 more
I have been very impressed with Dave, I have used him on several projects at my home and business. I highly recommend Dave for any project you may have.
Description of Work: Window replacement, finish carpentry, painting. Kitchen remolding etc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Home & Hearth Remodeling & Restoration LLC
This is still one of our favorite kitchens with that big, open layout and lovely matching wainscoting to match the cabinets with their stylish accent lights. You area very highly-valued client we love to work for.

Katherine D.
07/2012
5.0
remodeling
  + -1 more
I liked them very much, they did a nice job and their workmanship was outstanding. I would highly recommend them because they were very good. I have very small kids in the house and their employees were very nice to have in the house and were very friendly and good with the kids, so they were good people.
Description of Work: I used Home & Hearth Remodeling and Restoration, LLC for remodeling. They did the total gutting and remodeling for two of my rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Daniel D.
03/2012
5.0
decks, home remodeling, siding, replacement windows
  + 2 more
They do excellent work. I like everything, they are the greatest.
Description of Work: I had railing installed, new porch, new bathroom surround and ceilings repaired. They also installed 24 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000
    • 1(current)
    • 2

Contact information

203 Circuit Ave Suite 125, WEST SPRINGFIELD, MA 01089


Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
Decks and Porches,
General Remodeling,
Interior Painting,
Windows,
Doors,
Exterior Painting,
Finished Carpentry and Woodworking,
Garage and Shed Building,
Plumbing,
Flooring Sales and Installation,
Drywall

FAQ

Home & Hearth Remodeling & Restoration LLC is currently rated 4.7 overall out of 5.
Home & Hearth Remodeling & Restoration LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Home & Hearth Remodeling & Restoration LLC offers free project estimates.
Yes, Home & Hearth Remodeling & Restoration LLC offers eco-friendly accreditations.
No, Home & Hearth Remodeling & Restoration LLC does not offer a senior discount.
Yes, Home & Hearth Remodeling & Restoration LLC offers emergency services.
Yes, Home & Hearth Remodeling & Restoration LLC offers warranties.
Home & Hearth Remodeling & Restoration LLC offers the following services: General Contractors, Remodeling Kitchens, Baths & Bedrooms. Home Offices & Home Theaters, Decks, Garages & Additions. Deck & Pool.
Install or Repair Chimneys, Stoves & Hearths.

Contact information

203 Circuit Ave Suite 125, WEST SPRINGFIELD, MA 01089