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Class General Contracting

Roofing, Windows, Siding,

About us

We are a local business with full time employees , we do not sub our work to others

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

We offer roof repairs, complete new roofs, siding repairs , new sinding systems , window & door replacements

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-21 of 21 reviews

Joan D.
04/2024
5.0
roofing
  + -1 more
Class General Contracting has done roofing and construction work on our over 100 year old house, and each time their price has been fair and the quality and service have been excellent. Recently we thought we saw a shingle missing from the roof and called them. They returned our call immediately and came over. We really felt foolish when it turned out to be a shadow, but Brian said no charge. Brian honors his warranties and his word.
Description of Work: roofing repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle S.
05/2023
5.0
roofing
  + -1 more
Great Service. Brian showed up! In a world of contractors who don't call you back or call when they feel like it, it was refreshing to have a contractor who came right out to give us a quote, did the work within 2 weeks (roof replacement) and the results were great! Brian's crew did a great job and I will not hesitate to recommend Brian at Class General Contracting.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom W.
12/2022
5.0
home builders
  + -1 more
Our home had a structural beam that appeared to have suffered water damage but the scale and cause was unclear. Brian and team were able to diagnose and repair quickly and at a great price. The end result looks perfect. Very satisfied customer will hire Class Construction again and heartily recommend! 5 stars!
Description of Work: Exterior and interior structural repair to Garage door area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah D.
02/2022
5.0
replacement windows
  + -1 more
I highly recommend Class contracting. Brian and his crew were efficient, organized, professional and they cleaned up after themselves! I am very happy with their work.
Description of Work: Window installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ken C.
01/2022
5.0
contractors, roofing
  + 0 more
Brian and his company was referred to me. I did get a few quotes. Brian had a great price. Materials and workers showed up on schedule. Work was done on time and as promised. They did a great job cleaning up after job.
Description of Work: Replace roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John R.
05/2021
5.0
roofing
  + -1 more
It went very well. They arrived when promised and were in and out within six hours. They stripped the roof and put the Owens Corning Duration True Definition shingles on that I requested.
Description of Work: I needed a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Theo A.
12/2020
5.0
replacement windows, home builders
  + 0 more
It was great! The crew was on time, wore masks for COVID precautions, were super polite and got the job done quickly. They cleaned up after the work was done and it couldn’t have gone smoother. If you’re in western Mass or the surrounding area, and need work done to your house, hire Class!
Description of Work: Full window replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura G.
11/2019
5.0
roofing
  + -1 more
They live up to their name. Very professional. My porch presented some challenges that weren’t discovered until after it was torn down but they were able to make all the necessary repairs. It looks wonderful and can’t wait to decorate it for the holidays!
Description of Work: Front porch reframed and rebuilt

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie S.
09/2019
5.0
roofing, siding
  + 0 more
Class General Contracting is amazing. Brian and his crew couldn’t be more professional and accommodating. They take so much pride in their work and it shows. I would highly recommend them without hesitation. The outside of my house looks amazing.
Description of Work: Roof, siding and painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle D.
09/2018
5.0
roofing
  + -1 more
Brian had two men there exactly when he said they would be. They were all business, working steadily, doing a tear out of the chimney area and re-building. They also replaced several shingles that I didn't expect to be in the deal and several peak caps that were cracked. His guys communicated well and went the extra mile on a tough roof to work on. Brian also took the trouble to get a nice match with shingles well over 20 years old. Dealing with Brian and Class was a great experience and we would absolutely do business with him again, and recommend him.
Description of Work: Old residential two-layer very steep sloop roof, actively leaking at the chimney flashing, a long-time trouble spot that was patched badly over the years. Brian, the owner, thought we could get a few more years from the roof but should fully replace the chimney step and cover flashing and several shingles that were loose. He was straightforward, no hype or pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

james B.
04/2018
5.0
roofing
  + -1 more
Outstanding. My wife and I were very pleased. The owner of the company, Brian St. Amand is very personable and honest. His employees are very professional and friendly. The company has also done smaller jobs for us. ex.a construction of a man cave and a small enclose d porch. After the completion of these small jobs , we decided to hire the company for our roof replacement. His employees were always on time and sometimes earlier never late. My wife and I would without a doubt recommend this company to anyone.,
Description of Work: removal of old roof and installation of new roof for a very large roof. Also installation of new shudders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D R.
02/2018
5.0
roofing
  + -1 more
This company provided excellent service! They provided a quote in a timely fashion, scheduled the job and came out when they said they would. They kept in constant touch with me via email to let me know what they were doing, when they would be out, and when they would be finished. They also responded to each of my questions. They really seemed to care and do extra to make the end result look great! Price was very reasonable.
Description of Work: New Roof Needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen U.
05/2017
5.0
roofing
  + -1 more
Honest, kind and professional. Price very reasonable.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacey R.
09/2016
5.0
roofing
  + -1 more
Brian and the guys are amazing!!! They were so great about the job. Did a fantastic job...my roof looks wonderful!!! They stuck to the timeline that Brian said it would take and we couldn't be happier!!! Plus they are some of the nicest men I have dealt with in the home construction business too!! They were concerned about keeping my yard clean from debris and that I and my 2 little kids (4 and 1) got in and out of the house safely while they were doing the work!!! I wouldn't hesitate to hire them again!!
Description of Work: We needed a new roof.....BADLY!!!! Our old roof was leaking into our attic due to a tree limb puncturing the roof !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

STEVEN C.
08/2016
5.0
roofing
  + -1 more
They were on budget, and on time. Very professional and courteous, almost obsessive about a clean work area all the way through.
Description of Work: Replaced and resealed extremely large school roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84,000

Jeanne G.
03/2016
5.0
roofing, replacement windows
  + 0 more
Class General Contracting is a totally trustworthy and reliable company. The owner, Brian, is most pleasant & professional and stands by his company's work 100%. Brian spotted the problem with my roof older instantly, had the repair made, I've had no problems since and the roof looks great, too. As a real estate agent in our area for nearly 20 years, I had been consistently referring Brian and Class General Contracting to buyers and sellers with complete confidence - and to my friends also. So when I had a roof problem myself, I did not hesitate to call Brian at Class General. Everyone I've referred CGC to has been satisfied and has appreciated a job well done - and the great way they were treated by the owner, Brian! For any of my own home's needed repairs, a new roof when the time comes, or any new work needed at my home I know I can rely upon Class General Contracting. Honest, professional, fairly priced work is the result every time. I highly recommend Brian at Class General Contracting for roofing, windows, siding - ETC!!
Description of Work: Class General contracting made repairs to my older roof, gutter and flashing which had been incorrectly installed by another company who is now out of business. Brian, the owner, spotted the problem right away that had caused my previous leak & ice dam and knew just how to fix the problem. When the time comes to have a new roof, I will definitely call Class General Contracting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Lisa C.
03/2016
5.0
roofing, replacement windows
  + 0 more
I needed all new windows...18 in total (all were over 40 years old and a few windows had to be custom made). Called a few companies and got free estimates. While 2 of the 3 companies took over a week to get back to me, Class General Contracting's owner Brian St. Amand came out the day after I called and his price ended up being the best of the 3 companies for the exact same windows. He is extremely knowledgeable and very easy to deal with. Price quoted was price paid! Class General Contracting arrived on time, professional from beginning to end and finished the job in a very clean and timely manner! Will be using his company again for a new roof in the next few months! A++++
Description of Work: Replaced 18 windows on house...some windows had to be custom made

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Gay S.
01/2014
5.0
roofing
  + -1 more
Very well. It took them about an hour and a half. the weather was horrendous but the next day was supposed to pour so they fixed my roof in terrible weather. I really give them a lot of credit for coming out in that weather.
Description of Work: Went up on the roof in a snowstorm to replace a leaky phlange for the stack pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

donald C.
10/2013
1.0
siding, roofing
  + 0 more
On the day he came . He could not find my house. He called me and I told him he was about 1 minute from my house. I waited about 2 or 3 minutes and when no one knocked on my door I looked out my kichen window. He was in my yard doing measureing. He didn't even knock on my door.I went outside. He said hi and shook my hand and went about measureing.I asked him if he had a sample of the siding and colors I could look at. he gave me a sample and went on measuring. When he was done he took the sample back. he said that I couldn't keep it. He said he would mail me the estimate and he left. He never came into my house and talked to me. I don't think he was in my yard more than 15 minutes. I had two other companys give me estimates. The estimate I got from him was half the price of the other two. I don't see what kind of a job he could have done for that price. As far as I'm concerned he was not very professional.
Description of Work: The provider came to my house to give an estimate for siding my house. I did not hire this person. read below.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0


Response from Class General Contracting
I have to admit I am surprised of [Member name removed] response and for him to take the time to write a response because I was the lowest proposal by half ? W O W , I haven’t ever had that complaint and I have been doing this for 20 plus years with a A + rating with the better business bureau . I did in fact call [Member name removed] on the date of our appointment at 9 Am , I asked if we could reschedule for the following day, his response was “ he was playing golf and he needed some numbers asap , it had to be today “ I told him I would do my best to be there by 1 Pm , at 12: 55 pm, I did in fact call [Member name removed] to let him know I wasn’t quite sure where his street was ( the responsible thing to do , the street sign was missing ) he told me I was right down the street from his house , so within 1 min from us hanging up, I was in his front yard .He came outside within 30 seconds of me getting there I didn’t feel the need to knock on his door . I introduced myself and we walked around his house and garage , I was measuring and taking pictures ( I wasn't really interested in going into his house nor did I see the need to ) , I showed him some samples ( so him and I could both see what type of siding he was looking for ) and let him know I would be mailing him an estimate within the next couple of days , if he had any questions once receiving my proposal , to please give me a call . I do not have sales people that take 10% to 15 % of the contracted price , I do not sub out any of our work , I do the work with my employees , I offer a discount for our veterans ,We have hundreds of satisfied customers & I have operated under the same name Class General Contracting for 22 years , I am hoping [Member name removed] Is extremely happy with his siding job, even if it cost him double what it would of, with Class General Contracting

Jim P.
08/2013
5.0
roofing
  + -1 more
We had a badly dented up coil stock (the white metal trim pieces around a garage door opening) and I needed to get it fixed. We have ordered a new overhead garage door and they suggested the coil stock repair should be done first. I found Class General Contracting here on Angie's List. Brian promptly called back after I left him a message describing the work. We had a brief conversation, and I emailed him a photo of what needed to be done. He got right back to me with a full written quotation for the work, $150.00. We arranged a day to do the work. The first time around was postponed by bad weather so we rescheduled for today. His worker was right on time, did the job in exactly the time they said it would take, and it looks TERRIFIC! This has truly been a pleasurable experience and I certainly will use Class again should the need arise. Great job!
Description of Work: Class replaced the "coil stock" or the white metal trim, that goes around the overhead door frame on our 2 car garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Charlotte P.
02/2011
5.0
siding, roofing, replacement windows
  + 1 more
They are a local company and they were absolutely terrific. It was great and we were very, very happy. It looks great. We've noticed with the siding and better windows that the house stays cooler in the summer and warmer in the winter. Their workmanship was excellent. Brian, the owner, would come by sometimes at 5 am to see what his guys had done the day before. I love that about him. He's Type A but that's a good thing when you are in his business. If we were up he would knock on the door to see how everything was going. He was a great guy. Another estimate was twice as much. Because of the ice dams we have been calling him to check the roof and he has always been able to come out the same day. We plan to use him in the future.
Description of Work: We used Class General Contracting for roofing, siding and windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,426

    Contact information

    425 Union St, WEST SPRINGFIELD, MA 01090

    classgeneralcontracting.com

    Service hours

    Sunday:
    7:00 AM - 4:00 PM
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    7:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Windows,
    Siding,
    Homebuilders,
    Unfinished Carpentry,
    Property Management

    FAQ

    Class General Contracting is currently rated 5 overall out of 5.

    Sunday: 7:00 AM - 4:00 PM

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: 7:00 AM - 4:00 PM

    Class General Contracting accepts the following forms of payment: Check,MasterCard,Visa
    No, Class General Contracting does not offer free project estimates.
    No, Class General Contracting does not offer eco-friendly accreditations.
    No, Class General Contracting does not offer a senior discount.
    Yes, Class General Contracting offers emergency services.
    Yes, Class General Contracting offers warranties.
    Class General Contracting offers the following services: We offer roof repairs, complete new roofs, siding repairs , new sinding systems , window & door replacements

    Contact information

    425 Union St, WEST SPRINGFIELD, MA 01090

    classgeneralcontracting.com

    Service hours

    Sunday:
    7:00 AM - 4:00 PM
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    7:00 AM - 4:00 PM