AllStar Duct Solutions, Inc.

air duct cleaner

About us

We are a locally owned small business based in West Springfield, MA providing duct cleaning, dryer vent cleaning, duct sealing, carpet/upholstery cleaning, tile/grout cleaning, area rugs, curtains, mattress cleaning, mold remediation, and radon mitigation for residential homes and commercial buildings. With over 25 years of experience helping people breathe cleaner air, we have been in over 10,000 homes across western, MA. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner treating you like family. Our reputation is based on service, safety, and quality, regardless of the job's size. We service all of Hampden, Hampshire, Franklin, and Berkshire counties in Massachusetts, 91 Corridor in Connecticut and Westerly, RI region.

Business highlights

Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
responsiveness
4.9
Showing 1-25 of 41 reviews

Jeff N.
09/2024
5.0
Jeremy was awesome responding quickly and great communication. The problem was corrected quickly and efficiently. I would highly recommend this business to everyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Virginia S.
08/2024
5.0
I am very happy with the job that was done by Allstar Clean Pros. The gentleman completed the job of Duct/Vent cleaning in a professional manner with no disruption to my daily activities during his work. I highly recommend Jeremy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barry H.
07/2024
5.0
Job was completed professionally in a timely manner, with excellent clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David m.
05/2024
5.0
The gentleman explained everything he was going to do, showed before and after pictures, cleaned up after he was done. I would recommend this company to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angela M.
03/2024
5.0
Jeremy was very nice and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,225

Barbara J T.
03/2024
5.0
On time, courteous, careful, considerate. Did the job. Jeremy was very professional and answered all our questions. Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nathan K.
01/2024
5.0
Nicely done! Very professional and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Manuel A B.
01/2024
5.0
Very professional. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Nicole C.
01/2024
5.0
Quick contact, constant communication, did great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$857

le T.
09/2023
0.5
All Star Duct Solutions company in Westfield May 2023 I had a very bad experience with this company. They came to my home to do duct cleaning. In vacuuming the registers they blew the dusts into my home everywhere on the floors, curtains, sofas. They left a trail of dust all the way thru my garage into the driveway. It took me hours to clean up and I was charged 1200$. The company combined with Prime Radon mitigation and became All Star Solutions. I also had another bad experience. I hired the company during this same time to do radon mitigation. I have 2 radon detectors which showed in one area the center of my basement to be between 1-4. The other at the far end of the basement was 4-7. They came in April , May 2023 to do the work. No one was supervising the work. No one inspected the work done. After they left I saw gaps, tapes that came apart, exposed uncovered dirt areas, the new ducts to my air exchanger had fallen on the ground and my radon detector reading remaining the same. They did not do any radon testing after the job or 30 days to check the level to Instead they looked at mine and said it is going down to less than 1. But then i noted that the radon level was back up to 2-7 and I contacted them and showed the pictures of the issues, they came in angrily and grudgingly. They said that amount of radon is perfectly acceptable. I had to beg them to fix the issues. They did a partial job and left saying they needed more materials but had fixed everything.The radon detector read the same from 1.9-7. Again i took pictures showing them that the taping had come loose allowing water and dirt to come onto the radon barrier and there were missed areas of dirt they had not covered is the reason why the radon level remained the same. They never tested the radon level. Each time they said we left it at the office. They have refused to come back despite multiple texts, emails and photos of problems and we are not going to give you any warranty on our services or any of our products because we gave you a discount due to your complaints. I would like for them to fix all the issues, get a measured radon level now and have their radon detector machine to be monitoring the radon. And to fix any problems if the radon is higher than 1.0 upon rechecking in 30 days. Or I would like my money refunded so I can get another company to do the job.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Cindy T.
09/2023
5.0
They were reliable and qualified

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,260

Cindy T.
08/2023
5.0
They responded within the day of the call. Arrived at the scheduled time. Worked efficiently and cleaned up after themselves.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,260

Yona h.
08/2023
4.0
On time!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Allyson O.
03/2023
5.0
it was very important that i got this fix and they came out very quick and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jackie C.
03/2023
5.0
Outstanding work by AllStar! On time, professional and detailedâ ¦highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

Marie B.
03/2023
5.0
The team at AllStar were really friendly and did a great job cleaning my air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven M.
03/2022
5.0
Like every business right now some staff issues exist but the rest of the team come together to get the job done and they make sure its done correctly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

William S.
03/2022
5.0
great people easy to talk to and understanding

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard K.
03/2022
5.0
Smooth and easy process from scheduling the estimate to getting the job done. These guys were very respectful, clean, and took time to explain the process each step of the way. I would gladly hire them again and recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mary D.
01/2022
5.0
This company was very professional and the staff was extremely courteous, concern about the property at all times. They kept me informed through the project and explained everything without me having to ask.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary D.
01/2022
5.0
They are currently in the progress of installing the waterproofing. They are very polite, courteous and respectful of the house and property. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alex R.
09/2021
5.0
They did a very thorough job and I am happy with the results. Will most likely use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0


Renee L.
09/2021
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lashawna L.
07/2021
3.5
Fast and efficient but a little pricer than I thought it would be.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

632 Westfield Street, Unit 209, West Springfield, MA 01089

http://allstarduct.com

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
12:00 PM - 6:00 PM
Sunday:
12:00 PM - 6:00 PM

Service Categories

air duct cleaner

FAQ

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 12:00 PM - 6:00 PM

Sunday: 12:00 PM - 6:00 PM

AllStar Duct Solutions, Inc. accepts the following forms of payment: CreditCard
Yes, AllStar Duct Solutions, Inc. offers free project estimates.
No, AllStar Duct Solutions, Inc. does not offer eco-friendly accreditations.
No, AllStar Duct Solutions, Inc. does not offer a senior discount.
Yes, AllStar Duct Solutions, Inc. offers emergency services.
Yes, AllStar Duct Solutions, Inc. offers warranties.

Contact information

632 Westfield Street, Unit 209, West Springfield, MA 01089

http://allstarduct.com

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
12:00 PM - 6:00 PM
Sunday:
12:00 PM - 6:00 PM