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WILLIAM PITTS PLUMBING INC

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

Established in 1953 by William D. Pitts. In 1976, William D. Pitts retired from the day to day operations. His son, William R. Pitts now manages the day to day operations. In 1985 the company purchased Arthur. T. Milligan Plumbing Co. in West Roxbury. In ordered to better service our customers, we can provide reliable subcontractors (electrical, carpentry, hvac and ceramic tile) that have work with us over the years.

Business highlights

62 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING - HEATING - GASFITTING REPAIR AND INSTALLATIONS - WATER HEATERS AND BOILER REPLACEMENTS (FORCED HOT WATER AND STEAM) - DRAIN CLEANING -

Services we don't offer

OIL BURNER SERVIVE AND CONTROL WORK

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.27 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
0%
2
14%
1
14%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
3.9
responsiveness
4.2
punctuality
4.8
Showing 1-7 of 7 reviews

Sean B.
08/2017
5.0
water heater repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Sean B.
08/2017
5.0
plumbing
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Hannah L.
06/2015
5.0
water heater repair
  + -1 more
unknown
Description of Work: Replaced and installed water heater, updated dated piping. They service was prompt and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

DAVID O.
11/2005
2.0
heating & air conditioning/hvac
  + -1 more
VERY DISAPPOINTED. BILLY IS RESPONSIVE AND NICE ENOUGH, BUT THE PEOPLE WORKING FOR HIM ARE SOMETHING ELSE. THEY ARE MESSY (LEFT GREASE STAINS ON WALLS AND DOORS), RUDE (COMPLAINED ABOUT WORKING CONDITIONS (NO A/C), AND SLOPPY (HAD TO COME BACK ONCE FOR FORGETTING FURNACE VENT, AND TWICE FOR HEATING SYSTEM NOT WORKING IN ALL ROOMS). THE MOST DISAPPOINTING THING IS THAT I HAVE USED PITTS FOR YEARS. HIS SERVICE, AND ATTITUDE HAS DECLINED SINCE HIS BUSINESS HAS GROWN DURING THE BOOM PERIOD. IT SADDENS ME TO SAY IT IS TIME TO FIND A NEW PLUMBER.
Description of Work: REPLACED ALL BASEBOARDS IN HOUSE, REPLACED FURNACE.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$9,500

Mary R.
04/2003
4.0
plumbing
  + -1 more
HE ONLY HAS AN ANSWERING SERVICE. HE WAS COURTEOUS TO US BUT NOT VERY NICE WITH THE PERSON WHOM WAS WORKING WITH HIM. HE GOT US A FURNACE THAT WE COULD GET A REBATE ON BUT THEN THE REBATE WAS DENIED. I WOULD NOT RECOMMEND HIM.
Description of Work: PUT IN NEW HOT WATER HEATER AND FURNACE

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$6,000

MELINDA S.
10/2001
1.0
plumbing
  + -1 more
I CALLED FOR PLUMBING SERVICE. THE WOMAN WHO ANSWERED THE PHONE WAS SO RUDE! T WAS AN EMERGENCY SITUATION, SO I ASKED IF IT WAS POSSIBLE FOR THEM TO SQUEEZE ME IN. SHE SAID "LET ME PUT THIS IN PLAIN ENGLISH, WE WONT BE THERE INTIL TUESDAY." I CALLED LATER AND ASKED IF SHE COULD CONTACT ONE OF THE PLUMBERS ON A CELL PHONE. SHE SAID "I CAN, BUT I CHOOSE NOT TO." IVE CALLED ON 3 OCCASIONS, AND SHE IS CONSISTENTLY HORRIBLE.
Description of Work: CALLED FOR PLUMBING EMERGENCY

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


07/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: NOTHING SPECIFIC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    5 ORIOLE ST, West Roxbury, MA 02132


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Heating and Air Conditioning,
    Drain Cleaning

    FAQ

    WILLIAM PITTS PLUMBING INC is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    Saturday: Closed

    WILLIAM PITTS PLUMBING INC accepts the following forms of payment: Check
    No, WILLIAM PITTS PLUMBING INC does not offer free project estimates.
    No, WILLIAM PITTS PLUMBING INC does not offer eco-friendly accreditations.
    No, WILLIAM PITTS PLUMBING INC does not offer a senior discount.
    Yes, WILLIAM PITTS PLUMBING INC offers emergency services.
    No, WILLIAM PITTS PLUMBING INC does not offer warranties.
    WILLIAM PITTS PLUMBING INC offers the following services: PLUMBING - HEATING - GASFITTING REPAIR AND INSTALLATIONS - WATER HEATERS AND BOILER REPLACEMENTS (FORCED HOT WATER AND STEAM) - DRAIN CLEANING -
    OIL BURNER SERVIVE AND CONTROL WORK

    Contact information

    5 ORIOLE ST, West Roxbury, MA 02132


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    Closed