Reviews
2.02 Reviews
Showing 1-2 of 2 reviews
MARLA L.
11/2004
gutter repair
+ -1 moreTHE WOMAN WHO ANSWERS THE PHONE IS PLEASANT AND SEEMS EFFICIENT, BUT THE COMPANY DOESN'T SEEM TO WANT OUR BUSINESS. I DON'T KNOW IF THEY'RE TOO BUSY, TOO DISORGANIZED, NOT INTERESTED IN OUR JOB BECAUSE IT'S FAIRLY SMALL, BUT WOULD JUST LIKE AN HONEST RESPONSE. I'VE GIVEN UP ON CALLING THEM, BUT IF THEY CONTACT US AGAIN AND ACTUALLY GIVE US AN REASONABLE ESTIMATE, I WOULD BE WILLING TO GIVE THEM A CHANCE TO DO THE WORK.
Description of Work: THE FIRST TIME I SPOKE TO THEM (AFTER THEY LEFT A MESSAGE ON MY ANSWERING MACHINE RESPONDING TO AN ONLINE REQUEST FOR INFORMATION) WAS MORE THAN 5 WEEKS AGO. I WAS TOLD AT THAT TIME THAT A REPRESENTATIVE WOULD BE IN MY AREA SOON, AND HE COULD LOOK AT JOB AND LEAVE AN ESTIMATE. WHEN I DIDN'T HEAR ANYTHING, I CALLED A FEW WEEKS LATER. I SPOKE TO THE SAME WOMAN, WHO SOUNDED SURPRISED NOBODY HAD FOLLOWED UP. SHE PUT ME ON HOLD TO CHECK WITH THE REPRESENTATIVE, AND THEN GOT BACK ON THE PHONE TO PROMISE THAT SOMEBODY WOULD BE HERE "TOMORROW". I STILL HAVEN'T HEARD ANYTHING!
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Yes, I recommend this pro
AMY L.
09/2003
gutter repair
+ -1 moreTHE GUTTERS THEMSELVES ARE TERRIFIC, BUT WE HAD TO WAIT OVER A MONTH, AND CALL REPEATEDLY TO FIND OUT WHY THEY WERE SO BEHIND. THEY EVENTUALLY ADMITTED THAT THEY HAD ONLY ONE CREW WORKING INSTEAD OF THE USUSAL TWO, BUT IT WAS AFTER TWO WEEKS OF CALLS THAT THEY FINALLY CAME CLEAN. I WOULD HAVE BEEN MUCH MORE UNDERSTANDING ( AND PROBABLY KINDER IN MY REVIEW) IF THEY HAD BEEN HONEST FROM THE OUTSET ABOUT THE REASON FOR THE DELAYS.
Description of Work: REPLACED ALL WOODEN GUTTERS WITH NEW 'LEAF-GUARD' GUTTERS AND DOWNSPOUTS ON BOTH HOUSE AND FREE-STANDING GARAGE.
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$4,800
Contact information
2383 CENTRE ST, West Roxbury, MA 02132
WWW.MINUTEMANGUTTERS.COMLicensing
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Service Categories
Gutters
FAQ
MINUTEMAN SEAMLESS GUTTERS is currently rated 2 overall out of 5.
No, MINUTEMAN SEAMLESS GUTTERS does not offer free project estimates.
No, MINUTEMAN SEAMLESS GUTTERS does not offer eco-friendly accreditations.
No, MINUTEMAN SEAMLESS GUTTERS does not offer a senior discount.
No, MINUTEMAN SEAMLESS GUTTERS does not offer emergency services.
No, MINUTEMAN SEAMLESS GUTTERS does not offer warranties.
Contact information
2383 CENTRE ST, West Roxbury, MA 02132
WWW.MINUTEMANGUTTERS.COM