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CITY LOCK INC

Locksmiths

About us

8 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. EXTRA CHARGE FOR AFTER HOUR SERVICES MAY APPLY. ADDITIONAL SERVICE AREA: NORWOOD-BROCTON, LYNN-BEVERLY, CONCORD-MAYNARD, ASHLAND-NORFOLK, ATTLEBORO-TAUNTON, CHELMSFORD-GLOUCESTER, COHASSET- PLYMOUTH, CONCORD, FITCHBURG-LEOMINSTER.

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

LOCKSMITH LOCKS, DOOR HARDWARE & CLOSERS.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
21%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 26-33 of 33 reviews

Chris M.
01/2018
1.0
Pretty badly
Description of Work: Needed a key laser cut. First try - guy who knows how to run the machine is out sick Second try - He's in but it will take 20 minutes to reset the machine (I had to leave for a trip to NY) Third Try - I had my own blank and gave it to the kid. This is what happened: Kid: "its $50" Me: "that's fine" Kid: "Sometimes it doesn't work" Me: "Are you telling me that if you screw up my blank I still owe you $50" Kid: "Sometimes the key we are copping is worn" Me: "That key works perfectly" Voice from the back: "Dont do it" Me: "So long losers"

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jerry C.
09/2015
5.0
locksmith
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Jerry C.
04/2012
5.0
locksmith
  + -1 more
Description of Work: City Lock provides keys, locks and related hardware for my 20 unit apartment complex and other properties that I manage. The products are the best quality available and their workmanship can't be beat. I use them on a regular basis. 5-11 Charlesbank Road, Newton,MA 02132

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Rahm G.
04/2012
5.0
locksmith
  + -1 more
Very good
Description of Work: replace new locks on all doors at house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard Q.
04/2012
5.0
locksmith
  + -1 more
I had no problem at all with them.
Description of Work: I used City Lock Inc to change some locks for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JENN C.
06/2006
4.0
locksmith
  + -1 more
unknown
Description of Work: Company will not install any hardware they do not sell. The representative nsisted the hardware we had purchased was inferior and stated he thought that company had gone out of business already, as he doesn't know who would buy from them. We made the selection of hardware based on Consumer Reports 10/05 ratings. I do appreciate that we clarified this issue over the phone, rather than sheduling them for a service call and only finding out later.
Rating CategoryRating out of 5

DAVID H.
03/2006
5.0
locksmith
  + -1 more
The technician arrived on-time and worked quickly fixing six doors in less than three hours. He offered thoughtful advise about which locks could remain and which needed to be changed for security purposes as well as repaired loose tongue plates.
Description of Work: After purchasing a two-family home, we learned that all doors and deadbolts for both units had different keys. There were a total of 15 keys for the building. Also, outside doors had interior, bedroom-quality, locks on the handles. City lock changed the outside door handles to MKII rated locks as well as refit all interior locks. Now, each unit requires only one key.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

ALEX T.
10/2005
4.0
locksmith
  + -1 more
USED CITY LOCK CO. INC. TO REPLACE ALL EXISTING LOCKS WHEN WE MOVED INTO OUR 2-FAMILY HOME IN WEST ROXBURY. TECHNICIAN WAS HIGHLY KNOWLEDGEABLE, POLITE, PUNCTUAL AND PROFESSIONAL. WE USED CITY LOCK FOR KEY DUPLICATIONS SINCE AND HAVE ALWAYS FOND THEM TO BE COURTEOUS, FAIR-PRICED AND THE WORK IS FINISHED WHEN THEY SAY IT WILL BE. WE WOULD RECOMMEND CITY LOCK FOR ALL YOUR LOCK NEEDS
Description of Work: CHANGING LOCKS ON NEWLY PURCHASED RESIDENCE. KEY COPYING SERVICES

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)

Contact information

1977 CENTRE ST, West Roxbury, MA 02132

www.citylockcompany.com/index.html

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

CITY LOCK INC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 12:00 PM

CITY LOCK INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CITY LOCK INC does not offer free project estimates.
No, CITY LOCK INC does not offer eco-friendly accreditations.
No, CITY LOCK INC does not offer a senior discount.
Yes, CITY LOCK INC offers emergency services.
Yes, CITY LOCK INC offers warranties.
CITY LOCK INC offers the following services: LOCKSMITH LOCKS, DOOR HARDWARE & CLOSERS.

Contact information

1977 CENTRE ST, West Roxbury, MA 02132

www.citylockcompany.com/index.html

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM