THE OWNER OF THE BUSINESS IS A FRIENDLY AND LIKEABLE PERSON. HOWEVER, SHE BEGAN THE JOB AT MY HOME AND THEN DISAPPEARED FOR WEEKS OR MONTHS AT A TIME. SHE LEFT PAINT AND TARPS EVERYWHERE, INCLUDING AN OPEN CAN WHICH I ALMOST KNOCKED OVER ONTO MY GOOD RUG. GETTING HER BACK WAS LIKE PULLING TEETH, THERE WAS ALWAYS SOME EXCUSE. FINALLY, AFTER I REALLY PLAYED HARDBALL, SHE DID RETURN AND FINISH THE JOB. THE QUALITY OF HER WORK WAS ACCEPTABLE.
Description of Work: INTERIOR PAINTING.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0
$3,000
Response from BBG PAINTING CONTRACTORS
It is unfortunate Member has misconstrued the facts. Work progressed in a slow manner when the client can't decide colors or which area to proceed next in for days on end .As I have other people waiting for work to be done, I had to schedule smaller projects in while decisions were being made. My jobsites are cleaned everyday to an OSHA 10 standard, and would never leave open paint or any chemical in any other area except where we were told to place it. We are the neatest painters most of my other clients have ever used!! If there were issues onsite, she should have come to me to resolve them, which she did not. When a client pays contract in full at the end of a job,which she did, I expect that all is satisfactory. I'm sorry she felt this was a more appropriate way to resolve whatever issues she had, customer service has and always will be number one with us, but unless you tell us there's a problem, we can't fix it.
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Service Categories
Interior Painting,
Exterior Painting,
Wallpaper,
Wallpaper Removal,
Drywall
FAQ
BBG PAINTING CONTRACTORS is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 12:00 PM
BBG PAINTING CONTRACTORS accepts the following forms of payment: Check
No, BBG PAINTING CONTRACTORS does not offer warranties.
BBG PAINTING CONTRACTORS offers the following services: From basic painting to faux and paperhanging, plaster and drywall repairs, water damaged ceilings, tile repairs/regrout