Beam & Structural Repair Co

We had requested a quote/inspection on a cracked floor joist. Walt came out and a few days later after calling a few times, we got an estimate of $18,500 for a full restoration (not what we had asked for). When we asked about the initial work we wanted done he said his grandson would call us back to go over the specifics, but never heard from him. Walt was a nice enough guy, but communication was very poor. We probably would have hired them for the full restoration if they had actually called back to discuss the estimate in detail like we had asked.

Very professional. Always on time. They came out right away and gave me a estimate and the job was completed in the next week. Basement looks terrific. Very reasonable price and very knowledgeable. Would definitely recommend to anyone.

They gave me the run around for months, came out to look at the house and never responded with a price or schedule. They don't answer the phone or return phone calls

I contacted them several times and sent emails with pictures and descriptions and talked to Walter multiple times, was promised call backs and a visit to look it out but never heard from them even after I called a few times giving them a chance. pretty terrible, if you're not interested in doing the work just say so and I will move on, don't say you are going to do something or call back and not. Unprofessional.

Similar to another review on here, I had a poor experience with another contractor. As soon as I called, Cheryl in the office answered all of my questions and alleviated the concerns I had. Walt and John promptly came out and gave me a detailed estimate. It was obvious that they were much more knowledgable than my previous contractor and took the time to explain what needed to be done. I was also impressed with the work crew, who made sure the work was completed on schedule. In short, this company was professional, customer service oriented, and cost effective. I know I saved thousands of dollars by hiring them.

Ross and his crew were wonderful to work with. He came and gave me an estimate on the same day that I called. He was very professional and definitely was very knowledgeable. He was able to give me a very fair and reasonable estimate and also provided me with paperwork with their license and insurance info. I had other contractors quote me $15,000 more for the same job, and other contractors flat out tell me no- that they didn't want the job or the job couldn't be done. Ross's crew came the next week and completed the job in 3 days. They were always right on time and the basement looks great. They also did an awesome job cleaning up afterwards. I was very impressed w this company and would not hesitate to recommend them to anyone. They stuck to the price that Ross had quoted me... That was a fear of mine bc I heard horror stories of companies starting the job and then "finding" additional thousands of dollars of damage. Cheryl was also a pleasure to work with over the phone. This company is very fair and honest, professional and their work is top notch.

Beam and Structural repair did everything they said on time and in a professional manner. I would use them again any time.

unknown

They did a great job. The service went well.

We couldn't have been more thrilled with the work of this company. From the pleasant office staff who were all pleasures to talk with, to the team that came and replaced original beams that were as old as dirt and in need of replacement, in a very old mill home. Solid work at a fair price. Would highly recommend.

They were on-time and performed just as one would expected.

My house is over 100 years old. In the basement there was a side beam (not the main beam) that had a huge split running straight through it. It looked pretty bad and being that its a structural issue it concerned me a great deal. We bought the house knowing about it and that it would have to be dealt with eventually. I also had some splitting starting to form on the main beam running the length of the house. Wasn’t bad, but wasn’t going to get better without intervention. I found Beam and Structural Repair’s website. Aside from being appropriately named, they had photos of jobs they had done that looked way more challenging than what I needed. I called them. I spoke with Walt. Walt came out and assessed the situation, told me my options and gave me a quote within 24hours. We scheduled a time. Walt’s team came out and fixed it no problem. They weren’t invasive and definitely seemed to know what they were doing. They replaced the split side beam and installed plates and joist supports to prevent further splitting or sagging. They also replaced a temporary column with a permanent column. In my opinion they did a fantastic job. I would definitely hire them again, but to be honest, I hope I won’t have to.

They were excellent, did everything they said they would. I cant say enough good things about them, and their prices are very reasonable.