Verizon Wireless

unknown

They are good and I am happy with them. I do not want to change.

My phone has been out since the end of July, 7 times and the latest was this weekend. Today, I called them about it and they said they'll come out sometime next week. I've had about 4 different guys come by and they all have a different reason. The last guy that came out said that the box on the side of the house was filled with water and that's why there was an interruption for my landline.

I called the bill paying center and the lady that answered the phone hung up on me. My husband then called customer service and they tried to call the bill center and they hung up on her also. They always ask if you're happy, but I don't think they really care if you are or not. I have to send a cashiers check for a whole year. I went in to a store to pay the bill, but since it was larger than what they were able to accept they weren't able to do anything for me. I want to be able to pay this through Wells Fargo, but they are telling me at this point they aren't able to accept that and I will have to pay with cashiers checks or money orders. Wells Fargo informed me that they also have trouble with Verizon when they have had contact with them. We are thinking about taking our service elsewhere because of this experience.

Overall they are a good provider, but the price is high.

Their price is just out of hand; it is expensive. It is not that they are any better or worse than any other company but it is just that the whole system is bad.

We have used them since October 2007. We send them $170 a month. The guy was here for a couple of hours and now the cable works. We are lucky that we have more than one cable provider to chose from. We switched to them after another company was annoying us.