RockSolid Chimney, LLC

Everything was done efficiently and well. Ted came on time and kept me informed of all that he found. The price was reasonable, and I was not charged for the minor addition of sealing the leak around the furnace exhaust pipe in my roof.

The work went well. The workers were professional and helpful in their explanations of the project and punctual about completing it.

I could not be happier. Obviously, I have not climbed on top of my 3 story house to look close up, but even from the ground I can see that what was clearly a rickety chimney now looks, well, rock solid. The chimney cap is in place and it clearly looks like it's going to stand for a very long time. Ted called me within minutes of me doing the search on Angie's List, but since Rock Solid was one of the companies that came up with an A rating and excellent reviews, and since he could come out very quickly, I decided to see what he said. Time frame was important here, since you could see the sky through the gaps between the bricks of the chimney, and we have solar panels near by. If a brick fell it could damage a solar panel and that would be very bad. In fact, Ted said that the best course would be to rebuild the chimney entirely, but given the solar panels he wouldn't want to take the chance. It looked rebuilt when they left today. He gave me the estimate on Tuesday and was able to make it here on Friday (today.) He *did* tell me he wasn't a morning person and wouldn't be out early, but I didn't need to be here so long as they had access to water and electricity. Well, I don't know when they arrived because I didn't hear a thing. Just when I went out I saw the ladder. They were done by 4pm and everything looked beautiful. The ground underneath was perfectly clean. I gave him a check and now I've got a fully repaired chimney that isn't going to fall down. All good! Much happiness all around. I certainly recommend Rock Solid Chimney.

They did a nice job -- quick clean and left no mess. Would hire again.

I made an appointment for them to be here between 10 and 12 on a specific date. When they hadn't shown up or called by 12:30, I called but got voicemail. I left a message but didn't hear back. I called again sometime later, still got voicemail, left another message. Around 5:00 I got a voicemail: "Sorry we didn't get around to your location today. Please contact us to set up another appointment." What's that expression? Fool me once, shame on me. Fool me twice? I don't think so.

I learned that the flues did not need cleaning, but that there was about 4 feet of flue lining that was missing from the top of the chimney--there are ceramic tiles in there and for whatever reason, 4 ft were missing from the top. They replaced this with a liquid/concrete/solidifying material to seal/line the flues

Cancellation of first appointment was understandable, however no show or call for second scheduled appointment was unacceptable.

A pleasure to deal with. Arrived in the time window they gave me and quickly cleaned the chimney and left no mess.

Very professional and competent. Explained all the repairs that were needed, as well as the process involved. On time. Cleaned up thoroughly after work was complete.

The work went well but we can't really tell, until time has passed and we have some really heavy rainstorms. Willard, the foreman was good to deal with. It is important, as always, to clearly define the tasks that need to be done.

Never happened. Had to get a refund.

The removal was the hard part. The installation of the new liner went smoothly. It was all done in about three hours.

They were responsive and punctual, but advised that the job was not in their wheelhouse.

The quote we got from Rock Solid Chimney was less than half that of the contractor we're using to do other exterior renovation work, and they were in and out in 2 days. Ted was very accessible via email, and they were able to do the work on relatively short notice. Other chimney services were telling us 6-8 weeks before they could even start, and they were charging more. Rock Solid had the whole job done within a week of accepting their quote.

fine - having to put in 10 characters ins annoying. I will nev er gain submit a review

It worked out very good and they were professional and on time. They identified the spaces that needed work and they completed the job very quickly.

Great job, great workers, great finished product!

The owner was very responsive and professional in his inspection and estimate. He also reduced his quote to match a competitor. His crew worked hard to get the job done in a day. They were professional and diligent, did good work, and cleaned up afterward.

Rock Solid Chimney provided excellent service-they were on time, cleaned up after they finished, and did a very good job.

Great, I was very pleased with Ted's team.

Very well - showed up on time, professional, did a good job.

They were responsive and timely both with the estimate and the work. Gave a clear and accurate estimate and talked through options for the repairs needed. The work was done with very good quality.

Job took extra time and effort but they honored their quote.

Repair went fine, but couldn't complete the repair. Hired another chimney company and they did the repair in 15 minutes.

Ted responded promptly when I purchased the deal. He came exactly when he said he would. He gave me his opinion and showed me various options but I decided I was going to have to wait. His strength is brick work, although I did not want brick stairs. If anyone would want brick stairs, I believe he would be a strong candidate.